If you are in the sales business, you know that handling and documenting returned goods is an inseparable task. Usually you may create the return document based on a previous document, such as delivery. However sometimes you have to create the return document from scratch.
For such cases SAP Business One enables you to choose how to maintain the item cost: open the “Item Cost” field in the document lines for manual updates, set a price list to be used for the returned item cost, or both:
These settings are available for Returns and A/R Credit memo documents.
Available since SAP Business One 9.0, version for SAP HANA PL06 and SAP Business One 9.0 PL06. This tip and all the other tips are available on the Tip of the week community page. You can also visit the Implementation Arena for useful implementation tips.