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Service Provider? Get the Service App!

If your business is about providing services you must know by now that efficiency and accuracy are key factors for success. The service module in SAP Business One enables you to manage and maintain all the relevant data and activities. This is of course done at the office. But what about the technicians who visit the customer sites, or the mechanics out there who provide road and tow services? For them, SAP Business One introduces the Service mobile app:

The app that is connected to the SAP Business One application and to the company database, can help you increase productivity and boost customer satisfaction through the SAP Business One field service solution. It enables you to check assigned service tickets, scan bar codes or QR codes, create sales orders, collect customer signature, and more.

The Service app is available for iPhone devices and supported by SAP Business One 9.3 PL04 or higher, version for SAP HANA as the back-end system. For immediate testing of the app, you can simply use the demo login. To download the app click here.

This tip and all the other tips are available on the Tip of the week community page. You can also visit the Implementation Arena for useful implementation tips.

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