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Author's profile photo Maya Shiff

Order Upon Recommendation

Sales orders are the oxygen of the business, and huge efforts are invested to increase sales and keep the customers happy at all times. SAP Business One supports your efforts to drive sales by providing recommendations for additional items that might be relevant to your customer based on purchasing history of the given customer and similar customers.

The recommendation is displayed in the sidebar of sales orders and sales quotations, allowing you to propose your customers the goods they probably want to add to their order and increase sales:

Available since SAP Business One 9.2, version for SAP HANA PL04. This tip and all the other tips are available on the Tip of the week community page. You can also visit the Implementation Arena for useful implementation tips.

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      Author's profile photo Tom Platts
      Tom Platts

      Maya Shiff Can you tell us how this is driven exactly?

      Is it recommendations based upon recent sales or is there a query driving the recommendations in more detail/analysis?


      Author's profile photo Roger Hu
      Roger Hu

      Hi Platts, typically, we use last 2 years' transaction for the recommendation analysis if the system has enough transactions. thanks


      Author's profile photo Evangelos Kanellopoulos
      Evangelos Kanellopoulos

      Hi Roger,

      are results based on a specific algorithm? On Machine Learning?