We are so happy when everything goes right – the services or goods are delivered, the customer is happy and the payment is on time. The circle of business is complete. But sometimes even a done deal should be reversed… for such cases SAP Business One enables you to change the status of fully paid invoice (either through payment or reconciliation) from “Closed” to “Open” via the context menu:
Once the invoice status is set to “Open” the “Copy To” button is available, allowing you to create a credit memo based on this invoice. This option is available for both A/P and A/R invoices.
Available in SAP Business One 9.3, version for SAP HANA and SAP Business One 9.3. This tip and all the other tips are available on the Tip of the week community page. You can also visit the Implementation Arena for useful implementation tips.