I hope that this message already arrived at all places where SAP IDM 7.2 is still in use: the mainstream maintenance of SAP Identity Management version 7.2 will end at the end of this year (2018).
See here the snipped from the official PAM (product availability matrix):
And there is good news as well: There is a lot of information available on how to upgrade to the latest version called “SAP Identity Management 8.0”! If you do not know where to find this information, here is a list on how to start:
- Read about “What’s New in SAP Identity Management 8.0 – and How to Upgrade” – this presentation talks about the new features of SAP Identity Management 8.0 compared to 7.2. – and you get tips and tricks about the upgrade process.
- An older blog already summarized some steps as well: https://blogs.sap.com/2017/09/04/plan-your-upgrade-from-sap-identity-management-7.2-to-version-8.0-now/
- Of course: you should also visit the help pages on the migration, start here: https://help.sap.com/viewer/product/SAP_IDENTITY_MANAGEMENT/8.0/en-US
And what happens, if you do not make it in time? (- until end of 2018?)
- Please refer to this article (Logon required) that explains how support is handled after end of mainstream maintenance.
… but this should not be the option! Move to SAP Identity Management version 8.0! – soon!