Skip to Content
Product Information
Author's profile photo Manoj Surve

SAP Ariba integration Using Cloud Integration Gateway

SAP Cloud Integration Gateway (CIG) for Ariba

Procurement Landscape Transformation options from SAP has “Integration Strategy” as one of the important landscape decision to make.

Sample answers for landscape transformation from SAP ECC/ SAP SRM to SAP Ariba are given below:

Table 1: Landscape Transformation Options for SAP Customers

To make life easier for Ariba customers, SAP recommends use of “SAP Cloud Integration Gateway” as a future integration strategy. This strategy of integration is recommended due to following benefits:

  • Simplicity: A single gateway with prepackaged mapping content to make integrations fast and painless, eradicating the effort and expense of one-off, adapter-based integrations.
  • Self-service: Intuitive wizard-based setup and a user-friendly self-testing framework to guide through a streamlined three-step process that lets you configure, extend, and test transactions
    on your own.
  • Speed: Automated processes eliminate lengthy deployments and manual testing, enabling you to complete integration in a fraction of the time formerly required (50% implementation time saved) – and make stakeholders happy with go-lives that happen in weeks, not months.

CIG is new tool for Buyer side integration but it is in use for Ariba network supplier side integrations since year 2016. Our focus in this blog is the new CIG Buyer side integration (i.e integration between Ariba solutions and S/4 HANA)

CIG is good news for everyone, For customers, there is no subscription fee hence better ROI (Return On Investment) on Ariba implementation.

For consultants, no need to have technical integration experience (like you need in case of SAP PI/PO) to implement this product.

Objective of this blog is to introduce SAP Ariba consultants, Integration consultants and prospective customers to CIG in simplistic but in detailed manner.

This blog is structured into three sections: Understand, Learn and Implement.

Understand Ariba Integration Architecture with CIG

To understand the overall Ariba integration architecture with CIG we need to understand various components involved. Note that the enablement components are shown as dotted lines for better understanding.

Figure 1: Understand Ariba Integration Architecture with CIG

Thus we will have to understand the various concepts in following order:

  1. SAP Cloud Platform (SCP)
  2. SAP Cloud Platform Integration (CPI) service
  3. SAP Connectivity Service
  4. SAP Cloud Connector
  5. CIG add-on for SAP ERP/ S/4 HANA
  6. SAP Cloud Integration Gateway (CIG)

Observation: There is no Ariba ITK (Integration Toolkit) in the architecture as the capability is in-built in CIG and CIG add-on.

Note: Ensure that you get comfortable with Abbreviations SCP, CPI, CIG at this stage of the blog to avoid potential confusion as you read through.

1. Understand SAP Cloud Platform (SCP) with context to CIG

The first of the many steps taken by SAP to make integration easier between on-cloud solutions and on-premise solutions was way back in year 2012 when SAP launched the idea of SAP Cloud Platform (SCP).

Key purpose of SCP as in the diagram below are:

  • Build New Cloud Apps
  • Extend On-Premise & Cloud Apps
  • Integrate everything

In this blog we are interested in integrate everything (Solutions, Things, Data etc.) offering of the SCP.

Figure 2: SAP Cloud Platform (Platform as a Service)

Developers can develop extensions on SAP Cloud Platform and then connect these new extension apps to the core solution via API available. Thus the Cloud platform have to have API and as big picture the integration service to enable the integration with other solutions.

Figure 3: Use of SAP Cloud Platform for developing Ariba extension applications

This integration service is called “SAP Cloud Platform Integration” (CPI). In the diagram below, you can see On-premise managed cloud solution like S/4 HANA  on the left hand side and Public Cloud solution Ariba is on the right hand side. These both solutions are integrated using the platform integration service.

Figure 4: Integrate everything or integration service of SCP

Lets have closer look at it in next section.

2. Understand SAP Cloud Platform Integration (CPI) Service in context to Ariba

SAP CPI service is available via and is hosted on SAP Cloud Platform. This service can be used to integrate any on-premise or third party systems with the cloud solutions from SAP.

Figure 5: SAP Cloud Platform Integration (CPI) capabilities

Following are the features of SAP CPI which will benefit Ariba Customers in long term.

Pre-packaged integration flows: One can explore the content made available though simple URL. Integration packages contain integration flows, value mappings, templates, and OData services. API packages contain APIs and policy templates

Multi-Level security: As this is cloud platform the security is taken much more seriously by SAP with offering like payload encryption, own tenants for customers, customer data in database is separated via different schema for each customer and customer can encrypt their data with own key before persisting data to SAP Cloud Platform.

SAP CPI provides various integration packages for SAP Ariba solutions:

  1. Integration of Ariba Network with SAP Business Suite (#2 integration flows)
  2. SAP ERP and SAP S/4HANA  Integration with SAP Ariba solutions (#6 integration flows)
  3. SAP Ariba APIs (#21 APIs)
Figure 6: SAP Cloud Platform Integration: Ariba Content Packages
Let’s look at how detailed the content is in the second package shown above (SAP ERP and SAP S/4 HANA Integration with SAP Ariba solutions)
Figure 7: Sample content overview of integration package for Ariba solutions
All the above Ariba prepackaged mapping content will be displayed in the Cloud Integration Gateway as soon as you enable it on your Ariba Realm.
Harmonized web services does not need any mapping hence web services between SAP Ariba and S/4 HANA does not need any mapping in standard fields. Thus one major task done without any efforts and time spent. Still if you want to see the integration flow you can visit the packages for Ariba on SAP CPI.

3. SAP Connectivity Service

SAP Cloud platform connectivity service is used to establish connections between cloud applications and on-premise systems.

  • Access HTTP, RFC and TCP protocols for cloud to on-premise communication and JDBC/ODBC for communication with cloud databases.
  • For your cloud applications, you can use LDAP-based user management if you are operating an LDAP server within your network.
  • Use an identity provider to simplify the access of SAP Cloud Platform users to on-premise systems. For this purpose, you can configure a trusted relationship in the Cloud Connector to support principal propagation.

Figure 8: SAP Cloud Platform: Connectivity Service capability

You can see that Cloud connector is the main software that needs to be installed in the firewall of the on-premise system to connect to the subaccount of the SAP Cloud Platform.

4. SAP Cloud Connector

There are two options to connect on-premise system to on cloud system.
Option 1: Reverse Proxy ApproachFigure 9: Connectivity option using reverse proxy

  • Pros: Existing network infrastructure can be used
  • Cons: Configuration of DMZ and firewall needed, attacks from internet possible, not all protocols supported.


Option 2: SAP Cloud Connector as on-premise agent

Figure 10: Connectivity option using Cloud Connector

  • Pros: On-premise agent not reachable from internet, easy set up and configuration
  • Cons:additional on-premise component

Thus due to its minimal configurations, high security and support for multiple protocols, it is recommended to use cloud connector for connecting Ariba to SAP ERP/ S/4 HANA on premise.

5. Understand CIG Add-on

There are two CIG add-on, one for SAP ERP and other for SAP S/4 HANA. These can be downloaded by your SAP Basis consultants and can be installed using transaction/utility SAINT.

  • SAP Ariba Cloud Integration Gateway, add-on for SAP ERP: The add-on is installed on SAP ERP system. The add-on enables SAP ERP to communicate with Ariba Network and SAP Ariba solutions through SAP Ariba Cloud Integration Gateway.
  • SAP Ariba Cloud Integration Gateway, add-on for SAP S/4HANA: The add-on is installed on SAP S/4HANA system. The add-on enables SAP S/4HANA to communicate with Ariba Network and SAP Ariba solutions through SAP Ariba Cloud Integration Gateway

6. Understand SAP Cloud Integration Gateway

We know that having prepackaged content from SAP CPI is not enough, it has to be implemented to be of any real use. Ariba CIG is just that but with even better vision:

  1. Single Gateway to integrate SAP Cloud solutions to other cloud or on-premise solutions.
  2. Faster deployment
  3. Do-it-Yourself (DIY)  integration with Automated testing

Thus SAP Ariba Cloud Integration Gateway is a simple and efficient way to integrate through one gateway to Ariba Network, SAP Ariba cloud applications, Non SAP Cloud solutions, Internet of Things and trading partners. Refer to the diagram below to understand the broader integration coverage of the Ariba CIG.

Figure 11: Ariba CIG overall capability

NOTE 1: The initial release of SAP Ariba Cloud Integration Gateway focuses on SAP ERP and SAP S/4 HANA integration. However, the SAP Ariba open adapter powered by Liaison Technologies and Dell Boomi is the recommended integration option for customers running on non-SAP ERP systems.

NOTE 2: There is no additional subscription fee for CIG for customers who have subscribed to SAP Ariba solutions.

Now its time to deep dive into Cloud Integration Gateway to know its features and compatibility.

Learn Cloud Integration Gateway (CIG)

To learn this new method of integration we will start with learning the features of this gateway followed by supported applications, supported business processes and lastly integration architecture withe CIG.

Features of CIG

Now we know that Ariba CIG is set of tools to make Ariba integration easier while these tools use many services from SAP CPI to work in harmony.

Figure 12: Ariba CIG complete features overview

Below is the table describing all the features of the CIG.

Refer to the features covered in CIG Overview Blog.

Supported Ariba Solutions

Ariba CIG right now supports most of the Ariba applications for buyer side integrations and Ariba network sell side integrations. Sell side integrations for applications like Supplier Life cycle & Performance (SL&P) and Spend Analytics are expected in the year 2019.

Refer table below for the Ariba applications supported by Ariba CIG.

Table 2: CIG supported Ariba Solutions

Supported SAP ERP Versions

Ariba CIG supports following SAP ERP versions.

Table 3: CIG Supported SAP ERP versions

Supported Business Processes

Ariba CIG supports most of the buy side as well as network based supplier side processes as listed below:

Table 4: CIG Supported Airba Business Processes

Ariba Integration Architecture with CIG

Let’s have another look at the Ariba integration architecture without showing  CPI as separate element for better understanding of the implementation as we move on to the next phase of learning CIG.

Figure 13: Ariba Integration Architecture with CIG (Revisited)

Lets move on to the next phase of implementation, where we will look at Ariba CIG generic implementation steps (not specific to particular Airba solution).

Implementation section is quite exhaustive and is categorized into three main areas: Configure, Extend and Test

Implement Cloud Integration Gateway (CIG)

There are many configurations to be done on S/4 HANA and CIG hence summarizing the key configurations below

1 Enable

  • Configurations to Enable Cloud Integration Gateway: Install S/4 HANA Add-on, install Cloud Connector, Ask SAP to enable CIG on Ariba solution, configure SAP ERP/ S/4 HANA global settings.
  • Configure time, time zone settings and Formats in S/4 System.

1.1 Download and install SAP ERP add-on

From SAP ONE Support Launchpad choose add-on software for S/4 HANA:

  • SAP Ariba Cloud Integration Gateway 1.0, add-on for SAP S/4HANA (ARBCI1 10S)
  • Ariba Cloud Integration Gateway add-on S/4HANA
  • Ariba Cloud Integration Gateway add-on S/4HANA for Retail

To install add-ons, see SAP Note 1841471. Once installed, check the status in your ERP system and you should see ARBCI1 & ARBCI2 components.

Figure 14: CIG Add-on installed

1.2 Set up the SAP Cloud Connector

I suggest you go through a detailed tutorial for SAP Cloud connector from Cloud Connector Tutorial while few key steps are shown below:

  • Download the Cloud Connector installation archive (msi installer for windows) from SAP Development Tools for Eclipse.

     Figure 15: Cloud connector download reference

  • Install the Cloud Connector software as per the on screen instruction of installer. Once installed you can login to the screen shown below with your SAP Cloud Platform subaccount ID.

Figure 16: Cloud connector login

  • Connect the cloud connector to SCP subaccount and test this connection

Figure 17: Cloud connector connected to SCP subaccount


  • Connect the SCP subaccount to on-premise S/4 HANA and test this connection

Figure 18: SCP subaccount connection to S/4 HANA On-premise

1.3 Enable CIG on your Ariba Realm

Ask SAP customer support to enable Ariba CIG on your Ariba Realm. once enabled then you can see CIG from following path with respect to the Ariba Solution being used.

  • If you are navigating from Ariba Network, use the following path: Administration  > Configuration  > Cloud Integration Gateway set up  > Go to the Ariba Cloud Integration Gateway.
  • If you are navigating from SAP Ariba Procurement / Strategic solutions, use the following path: Administration >  Integration Manager > Cloud Integration Gateway > Go to the Ariba Cloud Integration Gateway.

Following is the navigation screen shot from Ariba Procurement solution:

Figure 19: CIG enabled on Airba Buying solution

1.4 Set up the global settings to connect to the SAP Ariba Cloud Integration Gateway

Configure Global Settings (Maintain certificates, define RFC destination, and define port definition) in S/4 HANA system.

Figure 20: Connection setting from S/4 HANA

Take help from your security expert to set up certificates for Single Sign On between Ariba, S/4 HANA and SCP subaccount.

1.5 Configure Time and Time Zone settings (Transaction STZBC in S/4 HANA system)

Figure 21: Configure Time zones in S/4 HANA

2 Configure

  • Configure the SAP Ariba Cloud Integration Gateway : Create Project, connect S/4 HANA
  • Maintain Application Specific Settings: Maintain master Data settings, Maintain settings for Ariba solutions

2.1 Create and set up projects on SAP Ariba Cloud Integration Gateway.

i) Set up project with minimal description as shown below:

Figure 22: Create New Project

ii) Complete Connection settings and test the connection to Ariba solution.

Figure 23: Establish connection from CIG to S/4 HANA and Ariba

2.2  Configure General Settings for transaction documents

2.2.1 Set up the interface

In S/4 HANA system go to Integration with Other SAP Components > SAP Ariba Cloud Integration Gateway  > Ariba Network Integration > General Settings > Setup the Interface

Figure 24: Configure interface setup from S/4 HANA to Airba Solutions


2.2.2 Document Status Update

Using the document status update, you can monitor status of all transaction that you send from your SAP ERP or SAP S/4HANA system through SAP Ariba Cloud Integration Gateway to suppliers on Ariba Network and send the document status update for transactions that you receive, to suppliers on Ariba Network.

i) Set up parameters for outbound documents as shown below:

Figure 25: Set up document status update parameters


ii) Maintain Date-time to send Doc. Stat. Upd. for PayMeNow and Order Confirmation.

Figure 26: Set up document status update date and time


iii) Define Background job for for PayMeNow and order confirmation document status update.

Using transaction SM36 schedule program “ARBCIG_INBOUND_IDOC_SUR”.

Once set up you can track status/failure of the job from SLG1 using object: ARBCIG_UTILITY, and subobject; DOCUMENTSTATUSUPDATE

iv) Enable vendors for Ariba Network

Figure 27: Enable vendors for Ariba Network


2.3  Import Master Data

Note that AITK (Ariba Integration Toolkit) is no more required to transfer data between backend and SAP Ariba once CIG is configured for the same. Following are the summary of various configurations to be maintained for Master Data.

Figure 28: Master Data general settings overview


2.3.1 Create your own directory on the SAP ERP system and give the Read and Write permissions to the directory e.g. C:\Ariba

2.3.2 Configure external commands for Operating system

Figure 29: Configure external commands as per the configuration guide


2.3.3 Configure Ariba Incremental Extract events

Ariba incremental events for CIG can be activated from this configuration.

Figure 30: Configure incremental extraction events for master data


2.3.4 Ariba Event Linkages

Now that events are active its time to link them to trigger the events when needed.

Figure 31: Activate Ariba Event Linkages for Master Data


2.3.5 Maintain Date and Time stamp for Master Data

Figure 32: Maintain date and time stamp for master data


2.3.6 User Profiles for Master Data

Figure 33: Maintain user profile for master data


2.3.7 Schedule Job for Master Data

Define background job schedule the program ARBCIG_MASTER_DATA_EXPORT”

NOTE: we have now looked at master data configuration steps which are common to all solutions. Suggest that you go through the configurations for individual solutions on your own.

2.4 Maintain Application Specific Settings

After master data integration it is time to focus on configuration for transaction data. As there are many Ariba solutions, let’s focus on the Ariba network settings as part of this blog.

Figure 34: Application specific settings overview for Ariba Network


2.4.1: Define credentials and End Points of Ariba Network

If you have already maintained certificates then you need not assign credentials through following config. If you opt for it then note that An Ariba Network ID can have multiple end points. An end point is a document routing placeholder that ensures documents from Ariba Network are sent to the required destinations (system).

The Ariba Network ID is displayed to suppliers on Ariba Network. You can have one or several IDs. For example, each company code or purchasing organization can have a separate ID. The Network ID is transferred with each outbound cXML message and identifies your company as the sender.

Ariba Network ID: mention you buyer Ariba network ID here

Shared Secret: Maintain shared secret for your above ID

Enable system ID: select as Enabled

System ID: Mention system ID of your backend

5.1.2: Define Basic Message Settings

In this customizing specify which cXML message types to be exchanged with the business network.

Figure 35: Define basic messages for Ariba Network

5.1.3 Decide on connectivity

This is information for further configurations on connectivity.

Figure 36: Define Connectivity Option

for example, we chose direct connectivity and hence following key configurations are discussed.

5.1.4 Define Background user and Supervisor destination.

Maintain user “BGRFCSUPER”. Assign the Authorization Role “SAP_BC_BGRFC_SUPERVISOR’ in client “000” of S/4 HANA system.

Define RFC destination “BGRFC_SUPERVISOR” with above system user.

3 Test & Deploy

  • Maintain Cross Reference
  • Test CIG
  • Deploy project

3.1 Maintain Cross Reference in CIG

Cross references to Test and Production system of Ariba to S/4 HANA or SAP ERP are maintained in this configuration. 

Figure 37: Maintain cross references in CIG


Similarly other sub tabs for “UOM template” and “Lookup Table” can be maintained with following values:

UOM Template: Ariba Value is shown and can be mapped to customer value for that UOM.

Lookup Table: Lookup for document types or name value mapping can be maintained here.


3.2 Test the application scenario in CIG

Create test scenario through self test process in CIG in single click.

Figure 38: Create test case as per your need from self test option


3.2 Deploy Project

Last step is confirm the project and raise request to SAP for deployment.


As you can see integration effort on CIG are minimal while SAP consultants still have to manage lot of configurations on S/4 HANA or SAP ERP side for tighter integration.

Happy reading and feel free to ask questions in reference to this blog will be happy to respond as much as possible.

Assigned Tags

      You must be Logged on to comment or reply to a post.
      Author's profile photo Alejandro Jacard Plubins
      Alejandro Jacard Plubins

      Thank you very much for this level of detail, it will be very useful when doing migration projects from ECC to S4.

      Author's profile photo Manoj Surve
      Manoj Surve
      Blog Post Author

      Thanks Alejandro for your feedback

      Best Regards

      Manoj Surve

      Author's profile photo Rashmi Joshi
      Rashmi Joshi

      Hi Manoj,


      Very well documented this topic. I got good understanding. However Figure 13: Ariba Integration Architecture with CIG (Revisited) confused me bit.

      What exactly is the role of HCI/CPI here???

      Below is my understanding please correct me if it is wrong -

      Message flow -

      SAP Ecc/S4HANA to CIG to Ariba Sourcing/buyer/seller

      When HCI/CPI is required? And at which step of integration??

      Thanks in advance!!!



      Author's profile photo Manoj Surve
      Manoj Surve
      Blog Post Author

      Hi Rashmi,

      First diagram is to clear the concept that CPI is component of SAP Cloud Platform as service. This CPI component holds the interface repository along with mapping information (basically holds standard content).

      CIG on the other hand is the Ariba Side portal providing implementation wizard which use the CPI provided content. Beauty is you can implement this from simple steps in CIG without even having to connect to CPI because it is native to CIG. So when you select "Ariba Buyer" application in connectivity step system enables the standard content (from CPI) for "Ariba Buyer" integration. Thus you do not need the technical skills of importing the content, implementing the integration scenarios, creating routing etc.

      Second diagram is standard SAP provided architecture diagram. As it is something you will see in many other SAP documents so included. First diagram is good enough if intention is to understand what component belongs where.

      Hope this answer clarifies your doubt.

      Best Regards

      Manoj Surve



      Author's profile photo Rashmi Joshi
      Rashmi Joshi

      Thanks Manoj, I got it now 🙂




      Author's profile photo Sriram Nagarajan
      Sriram Nagarajan

      Dear Manoj,

      As per this document and reply, I understand that CPI is within CIG and no need to do any configuration of CPI needed like importing the iflows, routing, etc.

      Is there any option to have CPI and CIG in place to connect with Ariba Network?

      We are planning to implement this integration and we are planning to use both CIG and CPI.

      I couldnt able to see any document related to use both CIG and CPI.


      Prasad U

      Author's profile photo Kaustubh P Deshpande
      Kaustubh P Deshpande

      Thanks @Manoj

      After a long time saw a blog its very nice almost covered all

      table 5 you wrote CIG is not supporting to ARIBA SLP , i do not think its true please check . It does supports SLP.

      One point i can make it out is configuration shown in SPRO is only limited to DIRECT CONNECTIVITY and not via PI or Mediated connectivity, isnt it ? put some light on that too if it is there?

      Also i believe there must be an integration issues from ECC side or S4 side too , can you also discuss those like learning captured and SAP notes if any to overcome those ?




      Author's profile photo Manoj Surve
      Manoj Surve
      Blog Post Author

      Hi Kaustubh,

      Table 5 is removed now as most of the non-supported flows as of June release are now supported in September 2018 release. Table 4 is updated with release level (of both releases) support of the business processes.

      All connectivity options are supported as mentioned in Figure 36, it is just that this blog is limited to direct connectivity settings that too not all.

      Yes there are integration issues related to Business partner integration programs starting from S/4 HANA and we also have an ongoing issue on the connectivity being handled by SAP.

      Hope this answers your questions.

      Best Regards

      Manoj Surve

      Author's profile photo Kaustubh P Deshpande
      Kaustubh P Deshpande

      @Manoj- thanks a lot

      Author's profile photo Guillaume COURREGES
      Guillaume COURREGES

      Very nice post, thanks a lot !



      Author's profile photo Manoj Surve
      Manoj Surve
      Blog Post Author

      Hi Guillaume,

      Thanks for encouraging words.


      Best Regards

      Manoj Surve


      Author's profile photo Ashish Shah
      Ashish Shah


      Hello Manoj,


      Thanks for the excellent blog!! Very informative.

      I have below Questions:

      1. Do we have to maintain the S4 Connection to Ariba Network and Ariba applications to CIG in Ariba CIG UI ?
      2. Do we have an Option to choose if we want to the Integration via IDOC or Webservice for a specific interface?
      3. Is it advisable to make customization in Ariba CIG through enhancement and BADIs or should These enhancements be handled in Middleware like PI / PO or CPI ?



      Ashish Shah

      Author's profile photo Pratik Shah
      Pratik Shah

      Thanks a lot Manoj.  Very detailed and informative post.



      Author's profile photo Srinivas Pinnelli
      Srinivas Pinnelli

      Manoj, thank you for this wonderful post regaring CIG.

      But could you clarify support for  non unicode SAP systems? We are running on ECC6 EHP7 (SAPKH61712/ SAPKH61713) and going by your blog, the version is supported.

      But our systems are on Non-Unicode.  Is CIG compatible for us?

      Best Regards


      Author's profile photo Alexander Hillenkötter
      Alexander Hillenkötter

      Very nice and useful Blog.


      Thank you Manoj

      Author's profile photo Daniel Burla
      Daniel Burla

      Hey Manoj


      Excellent article. There is only one thing that should be corrected, the section related to application settings including the screenshots refers to the BSAO Product.  The CIG configuration is slightly different.




      Author's profile photo Manoj Surve
      Manoj Surve
      Blog Post Author

      Thanks Daniel,

      Noted, will correct the screen shots soon.


      Best Regards


      Author's profile photo Anna Janas
      Anna Janas

      Hello Manoj,

      Could you please clarify to me if I need to have SAP Cloud Platform Account with Cloud Platform Integration Service if I want to integrate SAP ERP with Ariba using CIG?

      Thank you in advance.


      Author's profile photo Manoj Surve
      Manoj Surve
      Blog Post Author

      Hello Anna,

      As of now there is no need to have SAP Cloud Platform Account as the CPI layer is still controlled by SAP and SI Partners can not change any mappings directly. In future though there will be Developer account needed to deploy custom mappings.

      Best Regards

      Manoj Surve

      Author's profile photo Dilipkumar Vunnava
      Dilipkumar Vunnava

      Hi Manoj,

      We are planning to install CIG add on on ECC 6.0 EHP7 system. Can you please let us know if there are any pre-requisites that needs to be considered before we start with add on implementation ? Just so you know out SAP_APP is already on 617. Do we need to check/correct anything apart from this?

      Author's profile photo Aman Raj
      Aman Raj

      Hi Manoj,

      Any idea on using Ariba CIG for integrating Ariba SIPM system with S4 Hana, any document or link related to that.


      Author's profile photo Yacouba Coulibaly
      Yacouba Coulibaly

      Hi Manoj,


      Do you ever encounter the problem where the web services /sap/bc/srt/xip/arba/ were missing after Addon Installation?

      I am having this problem and even after uninstalling completely and re-installing the latest version of the Addon, the web services are still missing.




      Author's profile photo Manoj Surve
      Manoj Surve
      Blog Post Author

      Hi Yacouba,

      Generally encountered issues in cloud connector connectivity rather than Add-on installation. There could be problem of ERP version, SAP can check the deployment errors through Ariba shared service.


      Thanks and Regards

      Manoj Surve

      Author's profile photo Parthi Shanmugam
      Parthi Shanmugam

      Hello Yacouba, Did you figure out the service missing issue? we experience the same (getting 403 forbidden for the same service).



      Author's profile photo Erik Iacobellis
      Erik Iacobellis


      we have the same problem.

      org.apache.cxf.interceptor.Fault: Could not send Message., cause: org.apache.cxf.transport.http.HTTPException: HTTP response '403: Forbidden' when communicating with


      what's the problem?


      Author's profile photo Swapan Saha
      Swapan Saha

      Hi Yacuba,

      Did you find the solution on this issue?


      Author's profile photo Swapan Saha
      Swapan Saha

      Hi Yacuba,

      Did you find the solution on this issue?

      Author's profile photo Yacouba Coulibaly
      Yacouba Coulibaly

      Hi Swapan Saha, Parthi Shanmugam, Erik Iacobellis,

      The problem was due to the fact that the web service interfaces were not generated in the Backend System.

      Note that when you are setting up the CIG Addon, you need to generate the interface before you create and test your Cig Integration Project in CIG Portal.
      Unfortunately SAP Ariba doesn't really mention this in the documentation and when you follow the CIG training document, you make this mistake.

      According to the module you are integrating with, AN, P2P or SRC, you will need to generate those Interfaces in the corresponding module setup in CIG Addon.


      Author's profile photo Neelesh Pratapwar
      Neelesh Pratapwar

      Hi Yacouba,

      Could you elaborate with an example when you say "you will need to generate those Interfaces in the corresponding module setup in CIG Addon"?

      Do these interfaces need to be generated during installation? Or are these post-installation activations?

      Is this something that needs to be done with SOAMMANAGER?

      With Regards,


      Author's profile photo Sivaprasad Chidagam
      Sivaprasad Chidagam

      Yes it is related of SOAMANAGER and yes please follow the soamanager configuration in installation and configuration documents and please search or for roper steps regarding configuring SOAMANAGER

      Author's profile photo Sudheer Voorakkara
      Sudheer Voorakkara

      Hi Yacouba Coulibaly, Neelesh Pratapwar,

      We are having the same issue, /sap/bc/srt/xip/arba/ is missing after Addon Installation.

      How did you resolve this? Can you please share specific steps that need to be followed to have those ICF nodes created as expected.

      We have created a SAP incident and are awaiting a response from SAP on this. I do not think we had any errors during add on installation.




      Kind regards,

      Author's profile photo Paras Arora
      Paras Arora

      excellent write up Manoj, many thanks for detailed explanation....


      Author's profile photo Manoj Surve
      Manoj Surve
      Blog Post Author

      Thanks Paras, for your encouraging words


      Best Regards


      Author's profile photo Arindom Saha
      Arindom Saha

      Dear Manoj,

      Is there any way to connect Ariba with SAP Anlytics Cloud. As SAC has no direct option to connect with Ariba , we are trying to use OData Service.

      But not working. Do you have any work around?



      Author's profile photo Manoj Surve
      Manoj Surve
      Blog Post Author

      Hi Arindom,

      There is no standard data connectivity to SAC from SAP Ariba. SAC can work with data source with ODATA 2.0 only. If you are using compatible ODATA version and connectivity still an issue then check with Ariba Shared Service for resolution.


      Best Regards

      Manoj Surve

      Author's profile photo Arindom Saha
      Arindom Saha


      Author's profile photo Badarinath Joshi
      Badarinath Joshi

      Hi Manoj,

      Nice article. Thanks for giving such wonderful insights about CIG with Ariba Integration.




      Author's profile photo Jagadish Reddy
      Jagadish Reddy

      Hi Manoj,


      Awesome article on CIG. Very detailed document to understand and follow. Great work as always 🙂

      One question - When there are any errors during master data transfer from SAP to Ariba, can we see the error details in Transaction tracker and reprocess them? I know we can do that for transactions, just want to clarify for Master data as well.




      Author's profile photo Vijayjk Kumar
      Vijayjk Kumar

      Hi Manoj,

      I have a question regarding VIM Component, As per Table no 4, you have mentioned VIM 7.5 SP5 Onwards supports the CIG Sept Release, that's means lower versions of VIM will support OR will not support the CIG JUN Release, if CIG supports with Lower Versions of VIM, what are all the VIM Versions will support? Can you please provide some insight on these point on priority based. Or Provide me the Link from where you got the information?

      Thanks in advance!


      Author's profile photo Shubhangi Kumar
      Shubhangi Kumar

      Awesome! Thanks for giving such wonderful insights about CIG with Ariba Integration.

      Very detailed document post you.





      Author's profile photo Agnieszka Panczyszyn
      Agnieszka Panczyszyn

      Hi Manoj, Excellent document!

      Would you be able to tell me how big of the afford it is to migrate from CI8 to CIG? In my mind in addition to what you listed I will have to disable ABAP prgrams I have active now, but what else? Also, it sounds like i will need a BASIS resource, functional resource, possibly Developer, security team.

      Thanks so much!, Aga Panczyszyn

      Author's profile photo Satish Kumar Goli
      Satish Kumar Goli

      HI Manoj ,

      Firstly excellent blog..

      I'm doing scenario from S4 to CPI to Ariba through CIG. Connectivity and everything is good my only doubt is in CPI we are using the prepackaged content.

      Can we monitor the payload in CPI or else in Ariba CIG ?

      I can see the status of the message in CPI and in Ariba CIG i can see the transaction status when i downloaded it , showing in a different format which is not readable format. By any chance , if there is any chance that we can see the payload either in CPI or in Ariba CIG it'll be good.

      Author's profile photo sankar.ram subbiah
      sankar.ram subbiah

      Hi Manoj,

      Indeed it is a very detailed blog. Much appreciated.


      Can you please add details specific to SAP Ariba to SAP MDG(Hub system) Integration using CIG?

      SAP MDG Hub system is a MDG framework on top of S/4 HANA components.



      Author's profile photo Nikhil Kulkarni
      Nikhil Kulkarni

      Thanks for the detailed article Manoj. Can you point me to any blog or website which explores in detail integration between Ariba and non SAP ERP like PeopleSoft using CIG. I am interested in knowing what would be the best approach for integrating master data like users & suppliers from PeopleSoft to Ariba and ok to pay files from ARIBA to PeopleSoft.


      Author's profile photo Nagaraju Ravuri
      Nagaraju Ravuri

      Hi Manoj,

      Thanks for nice & detailed blog on Ariba CIG.

      In one of our clients, we are implementing ARIBA using CIG and Cloud Connector.

      Is specifically do we need standalone Ariba Integration toolkit for the below functionalities:

      1. Custom Master data files  
      2. Requisition import
      3. Spend Reporting files.

      If not which version of Ariba CIG add-ons we have to install to support above functionalities.

      As per my understanding from the your blog, Integration toolkit no more required and it is obsolete.

      Please advise.



      Author's profile photo Punit Sukhwani
      Punit Sukhwani

      Hi Manoj,


      Any views CI-9 & CIG integration can work in parallel.One of our client already using CI-9 for RFQ to Award Scenario.Now they are implementing SLP;Commerce Automation is also planned later on in mid of next year as per SAP Roadmap they want to use CIG and want sourcing to continue on CI-9 till official support ends for CI-9.What are your views-Is there any impact? or it can be run parallely.

      Author's profile photo Rajiv Kane
      Rajiv Kane

      Yacouba Coulibaly,

      Can you please elaborate with steps regarding how the service  /sap/bc/srt/xip/arba/ issue was resolved?





      Author's profile photo Kishore Gummaraju
      Kishore Gummaraju

      Dear Manoj,


      Can we exchange data between S/4 HANA  on-premise and Ariba by enabling CIG Add-on on S/4 HANA and Ariba CIG in Ariba Network and existing SAP PIPO middleware without Cloud Connector?

      Please reply.



      Author's profile photo Jan Liu
      Jan Liu

      Dear  Manoj Surve

      Nice blog, Thank you so much!

      Best Regards,


      Author's profile photo Joel Trinidade
      Joel Trinidade

      Hi Manoj, This blog is outstanding. I feel a lot more confident that when the time comes to integrate with Ariba I can successfully accomplish that task. I have a request If you could publish your errors faced, learnings learnt, OSS notes to be referred etc that would be great, it would benefit the community immensely.


      Author's profile photo Leena Pargaonkar
      Leena Pargaonkar

      Thanks Manoj for the putting all these details, it has helped not just with the steps for CIG configuration but also gave snapshot of the larger picture when it comes to Integration architecture!

      Author's profile photo Kennelm Fonseca
      Kennelm Fonseca

      Very good information 👍

      Author's profile photo Satish Kadimsetti
      Satish Kadimsetti

      Can we use One Cloud platform integration(SAP CPI) service to integrate two S/4 and Ariba landscapes? We have one CPI(non prod) and want to utilize it to integrate S/4(DEV) with Ariba(DEV) and also S/4(TEST) &Ariba(TEST). Just trying to understand how predefined integration package can de utilized for two integrations?

      Author's profile photo Franc Nguyen
      Franc Nguyen


      would there be any checklist for after S/4HANA and CIG Upgraded?