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Author's profile photo Julian Wehmann

Standard POS software – rapid franchise growth possible

Standard POS software

The number of competing franchise concepts has been increasing for years. A special focus seems to be on innovative concepts regarding nutrition and interior design, so their popularity increases rapidly. As the competitors never sleep, constant modernization and further development of the franchise concept becomes an important factor.

Franchise growth possible

In addition to the uniform appearance and the furnishing of store design, the franchisor should supports its partners in organizational and operational processes. Part of this support and nuturing a longterm partnership, is to choose an appropriate cash system. This ensures a smooth sales process and generates absolute transparency for both sides. In addition complementary peripheral equipment should support the software requirements.

What are the main factors for franchise?

  • Uniform hardware design
  • The cash register franchise software should be executable on all surfaces (PCs, tablets, mobile)
  • With the SAP Custome Checkout software you receive a modern software system “state of the art”
  • Can be connected to any ERP system
    This is one of the main strenghts of SAP Customer Checkout, due to its modern agile software development approach: Broad expandability possibilities for franchisors
  • Central view of all sales data – real-time reporting for the franchisees and consolidated sales reports for the franchisor

Franchise POS software within retail industry

The combination of online shop and “offline” retail stores becomes more and more important in in retail industry. Starting with in-store pick-up of items purchased online, over allowing items purchased online to be returned at a physical store, through to allowing customers to place orders online while at a physical store. Therefore, a modern franchise POS solution should be able to connect to online stores and a central ERP system for shared stocks. You as a franchisor should use the legal data collected to analyze the buying behavior of your customers, best in combination with loyalty programs.

Central controlling and price management

The central control and the correct distribution of the price across all locations worldwide is one of the most important functionalities. Each professional franchisor requires this functions within a POS software based on the given organisation structure. Unfortunately, in practice, it has been shown that many cash providers still have problems distributing the correct prices or pricelists resprectively for a given time period.

The franchisee partners must be able to quickly and easily add items to its local assortment and be able to combine existing articles to a special price set (for example: menu offers, combo box prices). With one mouseclick, the affected POS should be automatically informed and updated, so the the correct button appear in the quick selection and product bundles are scannable for the cashiers.

Customer is king – loyalty management

Innovative franchise concepts have recognized the benefits and market value of customer data and customer recognition. The “digital currency” becomes more and more important and should therefore be in the scope of a franchise POS system:

  • Integration of customer data at the POS (real-time)
  • Integration of general discounts and special prices for business partners, also in combination with loyalty cards
  • Connection of your native franchise app to the POS system
  • Couponing – general marketing discounts
  • Central management of vouchers
  • Intercompany billing of redeemed vouchers within the franchise ecosystem
  • Digital customer account with corresponding purchase data

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