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Author's profile photo Moshe Eliezer Naveh

SAP Technology Ambassadors Spotlight – Jocelyn Dart

Welcome to the SAP Technology Ambassadors spotlight series — monthly interviews with the SAP employees who participate in the SAP Technology Ambassadors program. Through these interviews, we’ll learn about their areas of expertise — and discover why they are so passionate about spreading their knowledge through speaking engagements.

I would like to kick the series off with Jocelyn Dart, a very active ambassador. Although the program is fairly new, Jocelyn has already achieved quite a bit as an SAP Technology Ambassador — as you can read below.


Would you mind sharing a bit of background about yourself?

I’ve been working in the SAP Fiori and great UX over the last 4 years as a blogger on SAP Community, and at local and international conferences. These days I focus on UX in S/4HANA which is a lot of fun — lots of new innovations & techniques to play with!  My special passion is Software Accessibility — that is, making sure software is usable for everyone including those overcoming physical and mental challenges. For fun I love spending time with wildlife in some of the most remote places of the world. I’ve been to Antarctica twice! Penguins make me happy!


How would you describe what you — and other SAP Technology Ambassadors — do?

We are SAP employees who are experts in our field and our aim is to enable customers and partners to make the most of their SAP solutions, such as sharing lessons learned when we look across a broad range of customers projects. Many of us have strong business networks within SAP and use those to advocate for improvements that make everyone’s life easier.


Although the program is new, you’ve already participated in a few events as an SAP Technology Ambassador. Where did you speak and what do you enjoy most about speaking engagements?

I gave two sessions at ASUG/SAPPHIRE NOW in June and spoke at a preconference workshop on System Conversion to SAP S/4HANA in August. I love connecting directly with customers — seeing how they respond, what questions they come up with in front of others, and those discussions over the networking breaks!


When speaking at an event, what are your prime goals?

Bring clarity that helps customers make decisions and move forward. I work hard at giving a concise and coherent message. That’s never easy with technical topics.


As noted in the SAP Technology Ambassadors section of SAP Community, you’re based in Sydney, Australia, and your focus areas are Fiori, UX, S/4HANA, and ABAP Programing Model for Fiori. With that in mind, what events would you recommend — in your area and globally — for people interested in your topic and why?

The SAP User Group conferences are always good to see what others are doing. So are the Eventful Group “Mastering SAP” conferences in Australia and South Africa. There’s also a really good bunch of monthly webinars: Fiori and UX Practitioner Forums for business/IT managers and Fiori Makers Forum for developers. 

It’s also really important to broaden your perspective to what’s happening outside the SAP-centric world. Locally the UX Australia conference is great for anyone interested in a broader view of what’s happening in UX.


Any speaking sessions planned and, if so, can you share any information about them?

At SAP TechEd Vegas you are likely to find me assisting at some of the workshops on CoPilot and the ABAP Programming Model for Fiori.


Have you got any advice for people who do public speaking? 

Right now I’m starting to look at 2019 conferences — it’s usually good to plan 6 months ahead to work in with event organizers and discuss hot topics. As a speaker my best advice is to focus on your audience and not yourself — that’s the only way I’ve found to get past self-conscious nerves.


What is hardest for you when it comes to giving a session?

Deciding on the message — the main thread and takeaways. That takes time. Once I’ve done that, which slides or images or info I need to include becomes obvious.


How would you measure the success of a public speaking session?

I love it when people are clearly engaged and interested, and come back and ask questions either on the day or afterwards via email or Twitter. But most of all I love it when I go to the same conference next year and meet customers who are actually doing what I was describing. That’s when I really know they’ve got it!



I would like to thank Jocelyn for her this great interview and invite you all to ask her questions in the comments section 

Want to learn more about the program and find more SAP Technology Ambassadors around the world? Please visit our page.


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      Author's profile photo Tammy Powlas
      Tammy Powlas

      I want to thank Jocelyn Dart for waking up extra early this year to give an ASUG webcast.  She also presented twice for ASUG at ASUG Annual Conference.  Thank you for the extra special effort and supporting ASUG.

      Author's profile photo Jocelyn Dart
      Jocelyn Dart

      My very great pleasure Tammy!

      Author's profile photo Matt Fraser
      Matt Fraser

      Jocelyn Dart , I didn't realize you'd been to Antarctica... twice! Quite the group of OAEs (Old Antarctic Explorers -- not that you're old!) we have among the Mentors and Ambassadors, what with Graham Robinson , you, and me. Who else?

      So where did you go? When were you there?

      Author's profile photo Jason Cao
      Jason Cao

      Antarctica! ...Another bucket list item for me. Alaska first though, just because it's closer to me. Looks like Antarctic Explorers list is building. 🙂

      Yay, Jocelyn Dart! Such a super addition to the SAP Technology Ambassadors community!

      Author's profile photo Jocelyn Dart
      Jocelyn Dart

      Thanks Jason! I have done Alaska as well.  There were times when I didn't know where to look because we had Bald Eagles, Bears, Humpback and Orca whales, Seals, Dolphins, and Sea Otters (my favourite) all around - sometimes all at the same time.  Highly recommended!

      Author's profile photo Jocelyn Dart
      Jocelyn Dart

      November 2004 and February 2018.

      The first time I went from Argentina and the second time from Chile.

      The first trip covered a lot of subantarctic islands such as the Falklands and South Georgia.  South Georgia was my favourite - the wildlife was just stupendous!  In one bay we saw 1000s of penguins and penguin chicks.

      This year it was a quicker trip but deeper across the Antarctic circle.  We had an amazing encounter with some Sea Leopards - top predator of the Antarctic - and ended up with a bite out of one of the Zodiacs 🙂

      Humans just aren't that important in Antarctica - it's all about the wildlife.  Great for some perspective.

      Author's profile photo Matt Fraser
      Matt Fraser

      A leopard seal bite out of the Zodiac! Wow! We had leopard seals around McMurdo, but they were rare, and I never saw one up close. Thousands of Weddell seals, but not so many leopard seals.

      That was the funny thing about McMurdo Sound; all the wildlife seemed to come in twos: two types of seals (Weddell and leopard), two types of penguins (Adelie and Emperor), two types of whales (Minke and Orca).... although really only one type of flying bird: Skuas. And of course there was plenty of other sealife below the ice, including the big Antarctic Cod, but that's not something we would see in the wild ourselves.

      But Skuas, Weddell Seals, and Adelie Penguins were hyper-abundant.

      So cool you got to go twice, and that you got beyond the Antarctic Circle!

      Author's profile photo Florian Henninger
      Florian Henninger

      Antarctica.. is way down on my bucket list, but have to agree, penguins are that cool and also make me happy.


      Hope to visit some of the program once a day:-)This is a huge list to handle also*gg*

      The description what you do is awesome.

      I promise I will come over with some questions this years Teched. So long keep on rocking:-)


      Author's profile photo Jocelyn Dart
      Jocelyn Dart

      Hi Florian, I look forward to your questions! I have a meetup on Fiori in S/4HANA planned as well


      Author's profile photo Murali Shanmugham
      Murali Shanmugham


      We all admire your contributions especially in the UX/S4HANA space. Your thought leadership & recommendations have helped lot of customers on their UX journey. You are of great value to the SAP Technology Ambassadors community.

      Author's profile photo Jocelyn Dart
      Jocelyn Dart

      Thanks Murali - very kind! Love what you are doing in Machine Learning too! Keep going!