How to drive a successful Learning Strategy SAP Webcast Recap
With the shift to cloud, the way we learn is changing
We expect to learn on the job.
Research shows shift in learning; shift towards online learning and on the job training
Users want training within the application
Millenials rate training as a job benefit
Need to learn continuously
Technology changes at a rapid pace
Organization needs to provide training continuously
Training users on a tool such as SAP Ariba is not about user interface, but they need training on the process
Educate users about the right skill and behavior
User interfaces are more user friendly
Training needs to be provided “faster and faster”
“Cloud is changing game”
Today keep learning everyday; skills become obsolete at an alarming rate
Employees need to learn skills and this gives them the ability learn new roles
They do not want to go to classroom training
A blended learning approach – in product learning, in context
Want to share knowledge with peers – digital social learning
Expectation is high
Companies need to provide training to learners with high expectations; can’t do it in an old-fashioned way
SAP’s solution is Enable Now
Create, manage, deliver learning
Can deliver formal classroom training material
Can build learning-based training, connect to e-learning
Challenge is to keep providing users with continuous learning; contextual and on demand performance support; do not need to leave the application. How build it in a fast way?
Different outputs from one recording; can perform simulations, test scripts, context training, offline demos
Templates allow users to use one template
Multiple language support
Ways to deliver learning – LMS, application menu, videos, integrate with business, test scripts, etc.
Key is availability of learning; key point of retention
Many do not know how to access training today
Less than one click to access content
Desktop assistant with the Gui
In Fiori, web assistant is available in one mouse click
Provide embedded content within the application so users have access with 1 mouse click, to increase adoption, processes
Recent study shows only 16% have implemented a training program for the digital transformation
7 steps for a successful learning project
First step is to define learning strategy
Engage key stakeholders, assess learning culture, existing sources
Mobilize team; a network of teams – involving many teams
Content is not just built by the training experts
Producer is for the author
Instant producer is to create content quickly
Analyze the needs
What formal learning is required
Still push training to the user
Build micro learning, so it is built when needed to increase knowledge retention
Build in an agile way, build by layer
Instant producer can be anyone
Producer develops, QA and Edits
Deliver and publish via platform, and other ways
Integration is key
Blended learning – people learn differently
Training is dynamic
Embedded learning is critical
How are users performing? Optimize learning by monitoring
Provide delta training, compliance training
What do you think? I like the idea of instant producer
this is a great blog showing how not only technology evolves but also we need to evolve the ways in how we prepare to embrace the rapid changes in technology. Just yesterday I was talking to a colleague about how training most of the times is older... yes we can see the basis of what needs to be done, however, it would be better to have up to date training on rapid changing technologies such as web, mobile, big data, etc... and even training and compliance within companies such as ethics training, and other HR mandatory programs most employees have to take year after year.
I like the direction in how this is going -- thank you again for your contributions
Thanks for sharing, Tammy! Was this an ASUG webcast?
Hi Jelena - it was not ASUG, but SAP. Thank you for reading & commenting.
Tanks a lot Tammy for this great post.
Please, are you able to provide the link to listen the recording.
Thanks in advance!!!
Hi - try this: https://event.on24.com/wcc/r/1797223/3F7C950BACFA357FEA5A95DCCD933391