SAP is updating
Expert Chat and the
Contact Us menu in the SAP ONE Support Launchpad, so you get streamlined support help.
Expert Chat is SAP's live chat function that instantly connects you to technical experts who specialize in a range of issues. What’s changing?
New Tile Expert Chat Tile & Menu
On
My Home, find
the new Expert Chat tile. Once you click on it…
You’ll see new streamlined support options - making it easier to direct your inquiry.
You will find:
New Contact Us Menu Improves Routing
We’ve also consolidated the
Contact Us menu to further streamline routing, so you get the right help when and where you need it.
Old
New
Once you click on your selection, you’ll see better choices for routing. If you choose
Expert Chat, you’ll get the same menu options, as listed earlier.
Try
Expert Chat today!
Additional Information
Expert Chat Overview