While a lot of business owners tend to rely on SAP Business One as their preferred ERP solution, very few of those decide on Shopify as their store front-end. Shopify is one of the easiest plugins to set up and run on a website and a lot of hosting companies already have a wide range of tools that are useful for creating and maintaining a Shopify install. The most surprising thing is that businesses that utilize SAP Business One in order to simplify things decide to avoid Shopify despite it being one of the simplest web storefronts to tie into SAP Business One. Seamless communication between Business One and Shopify will only benefit a business and help it to grow.
What Do I Get from Integrating SAP Business One with Shopify?
The benefits that this integration offers to a business can benefit a business’ customers and by extension the business itself. A perfectly integrated Shopify system offers reduced errors in the transference of data – data going to the web storefront and back to the database can be considered reliable because human error in input can be removed. SAP’s capability for handling automatic order updates to clients ensures that customers are always informed on the location of their items at all points in time. The integration also means increased efficiency across connected systems that use PSM vs CSM integration, which translates into an improved competence of the business as a whole. From purchase to shipping, to delivery, the client is always aware of what’s going on with their order and that will lead to rave reviews from customers.
Multiple Data Synchronization Points
Because of the diversity of the databases held on SAP, a company can utilize its Shopify install to store information dynamically, ensuring that the information within the database is always current. Some of the more common synchronizations that companies tend to implement include:
New and Existing Products
As new products are added to the Shopify front end, the elements are dynamically updated in the SAP Master. Existing products can also be successfully recorded and added to reflect the existing inventory, which is extremely useful in the initial setup of the databases. Data synchronization works both ways just as well since data within the master record for products can be added to the Shopify store dynamically as well. As product details change (cost, discounts etc.) they can be automatically updated on the database as well, ensuring that the information on those products reflects reality.
Orders can be made through Shopify easily, utilizing its powerful e-commerce front end to allow customers to buy as they see fit. These orders can be automatically updated on the SAP Business One database as sales orders. Even unregistered customers can order and pay with the SAP Business One database treating it as a guest order and processing it accordingly. Order processing is also sped up since it cuts out transit time for information between locations. Continual updates on orders can lead to increased customer satisfaction and delivery reliability. Once data sync is set up, things like order updates, tracking codes and status of a delivery can be shunted to the client without any issues.
Accounting is a major issue when you have two different systems being combined, but in the case of SAP Business One and Shopify, that’s not a serious concern at all. Payments made through Shopify can be automatically added to the accounting ledgers as soon as payment takes place. Additionally, merchants can check for successful payment relatively easily.
Shipping and Inventory
Item stock can be updated and maintained through data synchronization in real-time. As orders are taken and paid for, the inventory automatically updates the in-stock value. Bundled products and even catalogued products can be reflected using the synchronized system. When an order is fulfilled and shipped out, tracking numbers can directly be sent to the customer as well as a record of the general location of where the shipped item is on its progress to their house. Efficiency can be increased even further by this synchronization when a business ensures that its shipping info is updated on both Shopify and the SAP Business One Database simultaneously.
Customers and Customer Information
The database allows for the saving and restoring or customer information that can be obtained through the Shopify front end. Alternatively, for a company with an existing ERP system, data can be imported from the existing SAP database. Constant updates ensure that this data is always current.
Integration via Plugins
The single most effective way to link Shopify to Business One is by utilizing a third-party solution that automatically enables the synchronization and ensures that the data is sent to where it should be. Manual synchronization is possible but can be quite time-consuming. It’s a trade-off between convenience and cost. Some solutions work better than others when it comes to tying Business One together with Shopify, but at the end of the day, ensuring the systems are synchronized is crucial to developing your business. Efficiency and customer satisfaction are likely to rise once you unite your SAP Business One ERP with Shopify.