Putting people experiences at the heart your digital transformation: Updates from the SAP SuccessFactors Q3 2018 release
Business leaders typically approach digital transformation by focusing on the variety of technologies and solutions available to them, but what truly shapes a company’s competitive advantage is rarely the technology they use. People are what make the difference. These same people use technology in just about every aspect of their lives, leveraging mobile devices, conversational interfaces, and the web to simplify and streamline how they live and communicate in an increasingly digital world. SAP SuccessFactors continues to innovate in creating tools and technology that are truly focused on the needs of your people, enabling them in the workplace the same way technology enables them at home.
In the Q3 release we delivered enhancements throughout the mobile platform to enable easier, more seamless connection between people and their careers.
We started by focusing on the Android experience. Android app users have historically had access to all of the robust HCM capabilities enjoyed by iOS users, but the user experience itself was not always intuitive. This quarter we delivered a completely redesigned Android app, created in collaboration with Google developers. We followed Google Material Design Guidelines to create a totally native, consumer-grade Android experience, translating powerful SAP SuccessFactors functionality into familiar Android interactions. The result is an enhanced home page and improved navigation, optimized employee profile with just-in-time actions (shown below), an updated approvals center, modernized Continuous Performance Management, dynamic and engaging learning experiences, simplified time entry, and more, all now available to Android users.
To leverage the redesigned Android app, mobile users should upgrade to the most current release, available through the Google Play store.
We also focused on enhancing the web experience. Utilizing the SAP Fiori interface, SAP SuccessFactors is already designed to be intuitive, fast, and easy. But HR leaders continue to invest time and money enabling people on how to use the solution—time they could be spending on more impactful things. In our continued efforts to create a solution that truly needs no enablement, this quarter we delivered an integration with SAP Enable Now that allows customers to embed standard in-app guidance and help throughout the SAP SuccessFactors solution. This content can be accessed seamlessly within the solution, providing context-sensitive, automated support to users struggling to figure out how best to execute actions in the system (e.g., completing a goal plan).
Finally, this quarter we launched the beta program for our digital assistant functionality, accessible across web, mobile, and third-party channels. Built on SAP’s intelligent bot framework CoPilot, the digital assistant is an intelligent, conversational interface enabling direct interaction with the SAP SuccessFactors solution. Employees and managers can utilize the digital assistant interface to streamline onboarding, simplify time entry, and facilitate continuous dialogue and performance management, creating a workplace technology experience just as engaging and empowering as the one people have at home.
A strategy focused solely on technology is an incomplete way of looking at digital transformation. True digital transformation is not about taking advantage of the newest, hottest tools on the market, but rather about your people—how technology can be applied toward enabling them to do their best work. SAP SuccessFactors continues to innovate in developing tools that connect your people to their careers, to HR, and to one another, delivering consumer-grade experiences that help them get the job done.
Check out other new features across our HCM suite
Did you know SAP SuccessFactors has been named a Leader in the 2018 IDC MarketScape Assessments for Integrated Talent Management, Performance, Learning and Compensation? To access the reports, click here. And to learn more about the exciting innovations coming to the SAP SuccessFactors HCM Suite, join us at SuccessConnect in Las Vegas taking place September 11-13 at the ARIA Resort & Casino.