UX for S/4 HANA virtual bootcamp – What key topics should be considered to deliver a UX for S/4HANA Project

SAP Fiori is the re-imagined and improved user experience for SAP S/4HANA; it encompasses significant productivity improvements via innovations (e.g. exception-based processing through machine learning) and simplifications (i.e. a more precise fit of the user interface to the task & business role).

There are 2 facts that customers need to understand wrt implementing SAP Fiori:

• it is not a replacement for SAP GUI. Customers need to implement the apps that gives the most value to their business processes.
• implementing SAP Fiori is more than simply activating standard apps; there are specialised tasks involved to personalise the solution and to unlock the delightful UX.

Legacy ECC implementations only required setting up authorizations to allow users to access the SAP GUI transactions that are relevant for them. SAP Fiori leverages concepts such as role based access to standard apps designed for specific task execution, machine learning, SAP CoPilot, insights to action paradigm, improved workflows, mobile access etc. It needs careful consideration by UX experts to determine the right type and number of apps required for each user role. Other considerations include extending standard apps, creating custom apps, extending transactions where SAP Fiori apps are not available using Screen Personas, setting up user roles, security, and whether mobile devices are in scope etc to name a few.

UX&Mobile SAP Consulting Practice have compiled UX for SAP S/4HANA Virtual Bootcamp; which is a series of short videos that describes the key topics to be considered to plan and deliver a great UX for SAP S/4HANA. Target audience for these videos are customers who are considering transformation to SAP S/4HANA or are already in project execution mode.

Linked to these videos you will also find some accelerators, related blogs and useful documentation that will help you understand more details of what is described in the videos.

Transformation Planning Phase:

In this section we have selected the videos and links that will help customers to determine the UX scope during the  planning stages of SAP S/4HANA transformation. This information should be used to work with the chosen implementation partner to arrive at budgetary estimates.

First we suggest you review the following video UX is here to stay and you should not forget , then the video Identifying Fiori apps and run the Fiori Apps Recommendation Report, visit the Fiori Applications Library while watching the video Lighthouse apps

Finally, we suggest going through the following blogs:

Fiori for S/4HANA – Top 10 Myths & Misconceptions to Avoid

Fiori for S/4HANA Value Proposition

Fiori for S/4HANA Fundamentals

Fiori for S/4HANA Architecture

Project Implementation Phase:

This is not intended to be a step by step guide or a service that will describe exactly what you should do to deliver the project, but to clarify selected key topics.

This compilation is the result of many experiences from different areas delivering UX for S/4 HANA around the world. I’d like to thank the Emanuel Affatati, Diego Rodriguez, Leonardo Gomez and Paulo Silva from UX&Mobile Consulting LAC, Andreanna Michaels, Brian Bremer, Evan Schiele , Santhabai Sreekumar and Tushar Pradhan from UX&Mobile Consulting North America, Andreas Rahe , Jonas Halbe and Aaron Schwarz from UX&Mobile Consulting Germany, Jocelyn Dart from S/4 HANA RIG, Hannes Defloo from P&I, Juan Pablo Meouchi from LAC CoE, Jameela Shabeer and Ralf Weppernig form  UX&Mobile Consulting Global Practice that participated in this work. And special thanks to Jorge Baltazar who made it possible.

Do you have any questions? Let us know in the comments section.

Thanks,

UX&Mobile Consulting Global Practice