This was an interesting webcast that SAP provided last week. You can register to watch the replay here.
Figure 1: Source: SAP
Prepare functional team, using instructor led training or the SAP Learning Hub
Organizational Change Management
Train- Enable Now - tool for creating content to train end users
Measure and optimize performance
Figure 2: Source: SAP
Poll - split on Word/PowerPoint and other tools
Figure 3: Source: SAP
SAP Enable Now - it is application agnostic
3 categories of training that Enable Now can cover
On the job support "pops up" on the screen, just when you need it
Named user license
Figure 4: Source: SAP
Options to integrate content are shown above
Mobile options for those not in front of computer
Figure 5: Source: SAP
Single source recording (similar to RWD UPerform)
Reuse in face of upgrades
Figure 6: Source: SAP
Enable Now cloud version - consume/create content - named user license
manager component allows for collaboration, where roles are set
Navigator piece - context sensitive help
Web assistant, and desktop assistant
Figure 7: Source: SAP
Embedded into S/4HANA for end users
Also for Hybris, SuccessFactors
Future for Ariba and Concur
1100+ pieces of content in S/4HANA; with Enable Now you can put in your own customization
Figure 8: Source: SAP
Up to you to create content with desktop assistant; with any Application - can be non-SAP
Blocking conditions - stop application from going any further
Figure 9: Source: SAP
https://enable-now.sap.com/ic/
This was created with Enable Now
Reference library for informal learning
Figure 10: Source: SAP
Services offered
Figure 11: Source: SAP
62% reduction in helpdesk tickets; this does cost company money
Failed implementations - users not using the product
Figure 1: Source: SAP
Prepare functional team, using instructor led training or the SAP Learning Hub
Organizational Change Management
Train- Enable Now - tool for creating content to train end users
Measure and optimize performance
Figure 2: Source: SAP
Poll - split on Word/PowerPoint and other tools
Figure 3: Source: SAP
SAP Enable Now - it is application agnostic
3 categories of training that Enable Now can cover
On the job support "pops up" on the screen, just when you need it
Named user license
Figure 4: Source: SAP
Options to integrate content are shown above
Mobile options for those not in front of computer
Figure 5: Source: SAP
Single source recording (similar to RWD UPerform)
Reuse in face of upgrades
Figure 6: Source: SAP
Enable Now cloud version - consume/create content - named user license
manager component allows for collaboration, where roles are set
Navigator piece - context sensitive help
Web assistant, and desktop assistant
Figure 7: Source: SAP
Embedded into S/4HANA for end users
Also for Hybris, SuccessFactors
Future for Ariba and Concur
1100+ pieces of content in S/4HANA; with Enable Now you can put in your own customization
Figure 8: Source: SAP
Up to you to create content with desktop assistant; with any Application - can be non-SAP
Blocking conditions - stop application from going any further
Figure 9: Source: SAP
https://enable-now.sap.com/ic/
This was created with Enable Now
Reference library for informal learning
Figure 10: Source: SAP
Services offered
Figure 11: Source: SAP
62% reduction in helpdesk tickets; this does cost company money
Failed implementations - users not using the product
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