Skip to Content

Allowing employees to trigger actions from content on the mobile device can accelerate business processes.

 

An example use case is that a sales manager (George) has datasets of products on his mobile device. In order to make decisions from the mobile device George would like to be able to contact a supplier of a product.

Another use case is that George wants to get directions how to get to a supplier. And if he visits a supplier George wants to have access to products from the supplier.

 

With SAP Mobile Cards you can build such a solution in only one hour.

 

Design Phase:

Following the top down design approach, the next step is to clarify exactly what data George wants to see on his device. The details on what is needed to show the cards is explained in the previous blog.
In addition to rendering a product, SAP Mobile Cards now allows to trigger phone calls, sending of email, showing addresses on maps and also set a geo fence for a card.

 

Implementation:
After the design of the card (as described in the previous blog) is completed, the developer can add the tags to identify the important datasets.
The developer, Bruce, opens the card editor for the card in the SAP Cloud Platform Mobile services. Bruce can now add tags to trigger content actions.
A content action wraps the important information with predefined tags:

Bruce has the following options of content actions he can add:

  • For Email action –  class=”c2g_email” {{*yourMappedEmailField}}
  • For Addresses action –  class=”c2g_address” {{Street}} {{City}} {{Post Code}} {{Country}}
  • For phone & SMS action –  class=”c2g_phoneNumber” {{Phone}}
  • For URL or Open Mobile App – class=”c2g_website” {{URL or mobile app reference here}}
  • For setting a reminder on a card – class=”c2g_timestamp”

In our use case, George requested that can call and use the address so Bruce would have to use the “c2g_address” tag and the “c2g_phoneNumber” tag on the backside of the card.

Operation:

Once Bruce has finished the development the card will be available for George right away. As George is already connected, he only needs to open the SAP Mobile Cards application and subscribe to the new card from the subscription menu.

Once the new card is on his device, George will have a list of products. If clicks on the action icon of the card he can open the native maps application to show him where the customer is or even give him directions to the supplier. Further he can call the supplier with a single click from the actions menu to clarify urgent matters fast.

Interested in building this solution yourself in less than an hour on your SAP Cloud Platform trial account?

Follow the following four tutorials to get started:

  1. Setup SAP Mobile Cards Kit
  2. Basic Tutorial for SAP Mobile Cards Kit
  3. IntermediateTutorial: How to use Automatic Instance Cards
  4. IntermediateTutorial: How to create content actions card

More information on SAP Mobile Cards can be found at:

To report this post you need to login first.

Be the first to leave a comment

You must be Logged on to comment or reply to a post.

Leave a Reply