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Author's profile photo Gabriella Gogl-Gyorgy

Help wanted! Say hello to new Profile Experience

Hello, guten Tag, ahoi, salut, hola, halihó to you All!

It has been a while since I last blogged and apparently I’m always asking for some help, but normally also giving something in exchange 🙂

If you were following my posts carefully I’ve been spilling the beans in a few comments in the Coffee Corner and some ideas in Customer Influence that my team has been working on something big in the last few months.

And here it is: I’d like to proudly present the new version of Universal Profile, aka


Lets talk a little bit about the why, what, where and when of the new profile:


We always intended to make the profile something that brings benefit to our users not only from the social networking perspective, but as a living entity that’s worth visiting. After some time, we realized that the current profile design won’t scale enough to give that to you in a meaningful and easily manageable way.

So we started digging and researching…


When we were deciding what the profile should provide we took all the input and feedback that you shared with us in the last few years through various channels, such as blogs, Q&A, Coffee Corner Discussions, ideas from Customer Influence (previously IdeaPlace), the retired UserEcho and also that came from our user groups like the Strategic Advisory Council, Reputation Advisory Group and Mentors.

In addition to these, we reviewed what SAP offers today to interact with you online not only via the Community, but also for developers, partners, different support channels or learning opportunities in LearningHub or OpenSAP. We gathered these tasks and actions and grouped them according to what main areas they belonged to (Community, Products, Support, Learning…etc) and matched to what questions and ideas you provided.

After analysing everything we ended up with three main pillars that are the foundational pieces for the profile:

  1. Representing yourself to others

We can call this the public profile aspect, like what is the information that you would like to share about yourself that represents you as an expert including your content that you created, reputation, certifications…etc.

  1. Your digital footprint

We all want an overview that shows what we contributed and participated in. This overview could  include your authored content, the trainings you attended, your support tickets requiring answers, products you purchased, and trials that signed up for.

  1. Manage your interactions with SAP

Talking to SAP representatives or other fellow users is a main part of our days (or nights depending on how SAPaholic you are), so you don’t just want to see what you did — you want to control how you see it. That means better personalization of the experience — managing, changing, and using it. This experience includes everything from subscription preferences to notifications…you name it.

After determining what the profile should provide, we set out to structure it in the best possible manner — sometimes looking to outside sources for inspiration as we mixed, shaped, remixed, and reshaped the profile.


The intention is to replace the current profile on — so leaving everything that is there today while also adding enhancements, such as:

  • all authored content including comments and drafts
  • central place to manage your subscriptions (people, tags, content)
  • more granular privacy and visibility settings
  • dashboard for items that require your action and things to have at your fingertips for easy access


We intend to launch a first version of the new profile after everyone is back from the beach and their well deserved Summer vacations. But not before you shared your opinion.


Which leads us to the title of my post: HELP WANTED!

We were lucky enough to do user testing at SAPPHIRENOW/ASUG, but we want to have more feedback with the involvement of the SAP Community.

For this, I’m looking for approximately 20 people to participate in a remote user study with mixed backgrounds and activity levels within the SAP Community.

For the test you need to:

  • Have a laptop or PC. Your screen will be recorded to see what you are looking and commenting on.
  • Grab a mic and think out loud! We want to hear your thoughts. Your feedback will help us improve.
  • Sacrifice maximum 60 minutes of your life (knowing that this time will provide the overall community with value for far longer than that).


If you are interested in participating, please leave a comment here and we will reach out to you when you are selected and describe the next steps.

Thanks for building the new profile with us!


UPDATE: Thank you for your interest in testing the new Profile! The selected testers will receive an email about the details during the upcoming week or two.

UPDATE2: The testing period is closing soon, please make sure that you perform your tests in the next few days!

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      Author's profile photo Tammy Powlas
      Tammy Powlas

      Hello Gabriella Gogl-Gyorgy - I would be interested in this.

      Author's profile photo Bharath B N
      Bharath B N

      Hi  Gabriella Gogl-Gyorgy -I would be interested in this.  🙂

      Author's profile photo AMIT KUMAR

      Hi Gabriella -I am interested.

      Author's profile photo Vincent Weiss
      Vincent Weiss

      Hello Gabriella Gogl-Gyorgy , I hope this new profile will be a better merger of old/other (Private) profile's.

      My old profile has my preferred nickname and all my content, but lost avatar now and is inaccessible. I migrated my OpenSAP stuff to a private profile, so that will at least remain reachable in the future and my main posts will probably be on the profile from my current Employer.

      And I hope my nickname would become available as the main starting point again, instead of linking to a dead profile. As I keep the same nick on Twitter and LinkedIn.

      If at least part of this will be possible, I would be interested to help, else I guess my profile is rather empty at this moment.

      Author's profile photo Gabriella Gogl-Gyorgy
      Gabriella Gogl-Gyorgy
      Blog Post Author


      We are discussing the options around the usernames for longer term, but that won't be part of the first release.

      For now I can recommend to link your profiles together if you want to:



      Author's profile photo Abhisek Patnaik
      Abhisek Patnaik

      Hi  Gabriella Gogl-Gyorgy -I would be interested in trying it out.

      Author's profile photo Kalyan Tippalur
      Kalyan Tippalur

      Hi Gabriella -I am interested.





      Author's profile photo Nabheet Madan
      Nabheet Madan

      Hello Gabriella definately interested.


      Author's profile photo Yogesh Patel
      Yogesh Patel

      Hello Gabriella Gogl-Gyorgy,

      I like to take a part in it. I am ready to help!

      Thank you



      Author's profile photo Bärbel Winkler
      Bärbel Winkler

      Hi Gabriella,

      I'm interested to help with this as well.



      Author's profile photo Lech Dzierzawski
      Lech Dzierzawski

      Hi Gabriella,

      I’m interested to help with this as well.


      Author's profile photo Mantesh Bingi
      Mantesh Bingi

      Hi Gabriella,


      I am interested to help on this.




      Author's profile photo Sergio Guerrero
      Sergio Guerrero

      I am interested in helping #community!

      Author's profile photo Paola Dovera
      Paola Dovera

      Hello Sergio, we are trying to get in touch with you to see if you can perform the dry run for this test.    Unfortunately, we seem to have an older email address for you.   Could you please email me your new email address at   Thanks very much !

      Author's profile photo Osvaldo Lopez
      Osvaldo Lopez

      Count me Gabriella Gogl-Gyorgy  !

      Author's profile photo Gabriella Gogl-Gyorgy
      Gabriella Gogl-Gyorgy
      Blog Post Author

      Thank you very much for all of your applications! You should be receiving an email in the upcoming weeks about how to perform the tests.

      Still looking for more people, so keep them coming! 🙂


      Author's profile photo Yogesh Patel
      Yogesh Patel

      HiGabriella Gogl-Gyorgy,

      Do you have a timeline for this email communication?


      Author's profile photo Gabriella Gogl-Gyorgy
      Gabriella Gogl-Gyorgy
      Blog Post Author

      I expect it next week 🙂


      Author's profile photo Saravanan Madhappan
      Saravanan Madhappan

      Hello Gabriella, Count me in!

      Author's profile photo Rafael Guimbala
      Rafael Guimbala

      Hello! Count on me!!

      Author's profile photo Dell Stinnett-Christy
      Dell Stinnett-Christy

      Hi Gabriella!  Count me in as well!


      Author's profile photo Fausto Motter
      Fausto Motter

      Hi! Please put my name 🙂

      Fausto Motter

      Author's profile photo Johan Hakkesteegt
      Johan Hakkesteegt

      "2. digital footprint."

      And as usual, markedly void of any mention of Q&A.

      What is it that SAP has against Q&A?

      Author's profile photo Gabriella Gogl-Gyorgy
      Gabriella Gogl-Gyorgy
      Blog Post Author

      Q&A is something that the current live profile already supports and will continue to be there in the future. I just brought up a few examples of what digital footprint includes. If I'd write a full list of someone's potential contributions, it would be longer than the actual blogpost here.

      So there's nothing against Q&A, the profile will have the full list of your created questions, answers and comments on them in a searchable, filterable, sortable way.

      Author's profile photo Andreas Pfingsten
      Andreas Pfingsten

      Please count me in. I am interested. Thanks. Regards, Andreas

      Author's profile photo Dominik Tylczynski
      Dominik Tylczynski

      Hi Gabriella Gogl-Gyorgy

      The new profile looks terrific. I'm definitely interested. Count me in, please.


      Dominik Tylczyński

      Author's profile photo Danielle Larocca
      Danielle Larocca

      Please count me in.

      PS I have been unsuccessful to date in merging my multiple profiles and I have been advised that if I do so I will lose access to various items (certifications and credential manager, SAP Mentor Stuff, customer access, partner access, badges etc.)




      Author's profile photo Audrey Stevenson
      Audrey Stevenson

      We don't currently have a merge capability, but have you tried linking your profiles? You can find more information on this in the following blogs: Hey Look! It’s Both of the Tammys Together! and How to Keep That Old Profile with That Big Legacy Reputation from Being Hidden by Default.

      Hope this helps!

      Author's profile photo Dmitry Belan
      Dmitry Belan

      I am at your service. Can i help you ?

      Author's profile photo Gabriella Gogl-Gyorgy
      Gabriella Gogl-Gyorgy
      Blog Post Author

      Dear All,

      You should have already received emails about the test. Please check your inbox.
      Note: when recording, please share your thoughts in English 🙂



      Author's profile photo Maheshchandra VVNS
      Maheshchandra VVNS

      Hi @Gabriella Gogl-Gyorgy


      Count me in if this activity is not closed.





      Author's profile photo Matt Pollicove
      Matt Pollicove


      Hi Gabriella Gogl-Gyorgy


      Let me know if you would like some input! Sounds like fun!!




      Author's profile photo Gabriella Gogl-Gyorgy
      Gabriella Gogl-Gyorgy
      Blog Post Author

      Hi All,

      Please check your email inboxes and follow the steps described there.

      Complete the tests till next Tuesday 14th August.



      Author's profile photo Abdul Mannan
      Abdul Mannan

      It sounds interesting but i am late due to my vocation, Count me in if you need any feedback