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Author's profile photo Bikash Bansal

SAP Customer Checkout – List of supported Features

 

Hello Everyone,

This blog post gives you a very quick glimpse into the list of features supported by SAP Customer Checkout.

There are several ways (listed at the bottom of the page) to find about all features supported by SAP Customer Checkout. Sometimes 100’s of pages of documentation, 100’s of Slides, and hours of videos are cumbersome but what you need is a snapshot of features in a understandable way. This blog does exactly that.

NOTE!!!
The list was prepared on 2nd June 2020. Kindly check releases after that to be aware of all functionality which are not included in this list. 

 

SAP Customer Checkout is an extendable product and not a closed one. Several partners have build plugIns(add-ons or extensions) on top of SAP Customer Checkout to localize the solution for their country or reach the last miles for their customer. Partners are welcome to extend the solution.

The feature list is divided into following sections

  1. Retail features
  2. Hospitality/Kiosk relatedfeatures
  3. Payment related features
  4. Print related features
  5. Non-sale related features
  6. Features in SAP Customer Checkout manager

1. Retail features

  • Select customers and Articles
    Touch, scan, key board typing, search etc
  • Customer Purchase History in Checkout PoS
    Display Customers Purchased Items, Display Customers Last Purchased Receipts
  • Selling Sets
    Example: Set consists of a Cola and Vegetarian burger
  • Selling generic articles
    Example: Customer can select 1 out of 4 drinks and 1 out of 3 Pizza to buy a set
  • Selling Vouchers (Gift Cards)
  • Top up Voucher/Gift Certificate
    Example: Voucher has only 1 Euro left so you add another 50 Euro to the same voucher.
  • Change sales item properties
    Change quantity, unit price, tax rate, description, warehouse, sales person, cashier, comment/Note
    Permission handling supported
  • Article Image
    Assign images to your articles in SAP CCO manager
  • Mark articles as Return relevant so that during return no permission check is triggered.
  • Barcode/ GTIN dialog
    When entering articles with a duplicate barcode on the SALES screen, the user can choose the right article
  • One Basket Selling Merchandising and Tickets from SAP Event Ticketing(Youtube video)
  • Search for data
    Example: customers, articles, receipts, cash desk closings, or based on Characteristics(Size, Color)
  • Item and Header Discount
    Select return reason from a configurable list.
    Permission handling supported
  • Cancel sales item and Receipt
    These are never physically deleted but marked as void for tracking and auditing purpose.
    Permission handling supported
  • Central Parking of Receipts
    To Park from 1 PoS and continue in another PoS
  • Stock management: Overview from SAP ERP
    Example: The cashier wants to know the stock from another PoS location.
  • Return sales item or complete receipt.
    Select return reason from a configurable list.
  • Batch and serial numbers: Manual Assignment
  • Batch and serial numbers: Automatic assignment
  • Cash Payment Control
    Take action (Inform, Block) if cash Payment beyond a limit is paid by customer.
  • Cash Payment Control
    Inform cashier if there is too much money or too less money in the cash box.
  • Quick selection menu for common articles
    Define a tree design menu with often used articles or articles without barcode for fast access
  • Create customers from SAP Customer Checkout into SAP ERP System
  • Fetch only limited articles from SAP ERP
    Only articles assigned to pricelist are fetched.
  • Unit of Measure(UoM) based Pricing
    Same article but different UoMs have different prices
  • Multiple price list and usage of specific price list
    Specific customers have special pricelists or change price list on the fly
  • Period based Pricing
    Example: Price of article is different during Christmas season.
    Maintained in SAP ERP (SAP BusinessOne) and fetched into SAP CCO using synchronization jobs
  • Volume based Pricing
    Example: Price for quantity above 10 is 5 Euros where normal price is 6 euros.
    Maintained in SAP ERP (SAP BusinessOne) and fetched into SAP CCO using synchronization jobs
  • Customer/Customer Group Special Price
    Example: Employees get a special price compared to Retail customers.
    Maintained in SAP ERP (SAP BusinessOne) and fetched into SAP CCO using synchronization jobs
  • Discount based on Article/Article Group/Customer/Customer Group
    Maintained in SAP ERP (SAP BusinessOne) and fetched into SAP CCO using synchronization jobs
  • Pay open AR Invoices and AR Reservice
    Open invoices from SAP BusinessOne can be paid in SAP CCO. Including Partial payments.
  • Pay open Down payments
    Open down payments from SAP BusinessOne can be paid in SAP CCO. Including Partial payments.
  • Creating AR Reserve Invoice
    Instead of AR Invoice, create AR Reserve Invoice in SAP BusinessOne
  • Creating AR Reserve Invoice + Delivery
    Select quantities for each sales item that are delivered
  • Omni Channel: Sales Order / Sales Quotation
    Fetch Sales Order/ Quotation from SAP BusinessOne and continue in SAP Customer Checkout
  • German Certification 2020 (Kassensicherungsverordnung 2020) (Youtube video)
    Obligation of receipt printing (Belegausgabepflicht), Technical safety device (Technische Sicherheitseinrichtung – TSE), Digitale Schnittstelle der Finanzverwaltung für Kassensysteme (DSFinV-K)

2. Table Service/Quick Service related features

  • Touch Enabled and Faster Sales Process
  • Configure 75% of your sales screen (Youtube video)
  • Select customers and articles
    Touch, scan, key board typing, search etc
  • Change sales item properties
    Change quantity, unit price, tax rate, description, warehouse, sales person, cashier, comment/Note
    Permission handling supported
  • Selling Sets
    Example: Set consists of a Cola and Vegetarian burger
  • Selling generic articles
    Example: Customer can select 1 out of 4 drinks and 1 out of 3 Pizza to buy a set
  • Automatic set findings
  • Calculate set price based on components
    If you buy burger + water, its costs 8 Euros while burger + Cola will cost 9 Euros
  • Selling Vouchers (Gift Certificate)
  • Top up Voucher/Gift Certificate
    Example: Voucher has only 1 Euro left so you add another 50 Euro to the same voucher.
  • Table Service: Select table for customer
  • Table Service: Enter number of customer on table (Configuration on/off)
  • Table Service: Table overview
    Overview for all tables or table owned by serving staff
  • Table Service: Change owner(serving staff) for table
    When the shift is ending for the serving staff, the serving staff can handover the table to another.
  • Table Service: Permission for allowing adding of payment items
    In come countries it is common practice that the serving staff which is taking orders in generally not taking payments, hence you can restrict who can take payments and who not.
  • Table Service: Move table(from Outside the restaurant to Inside)
    When the customer wants to change his table
    Example: The customers shifts from outside to inside because it started to rain.
  • Cancel Sales Item or Receipt
    These are never physically deleted but marked as void for tracking and auditing purpose.
    Permission handling supported
  • Print in multiple printer
    Example: Food Items are printed in the kitchen printer and drinks are printed in the Bar printer.
  • Select course for meals
    Example: Bring the drinks first, Soup second, main course third, and Desert last.
  • Add additional text for sales item
    Example: Customer wants extra spicy Burger
  • Enter one-time Customer
    Example: Entering customer details without creating Customer master data.
  • Preliminary Print
    Print before the transaction is completed
  • Change Payment
    Change payment after the transaction is completed.
  • Return Receipt
  • Split and Merge
    Various combinations are allowed.
    Example:Split by a fixed number (For 2 people), or specific Sales Item or Individual Sales Item.
  • Tip Management: Non-tracked Tip handling
    The system does not keep a track of the tip amount collected but during day end closing process allows serving staff to enter and cash-out Tip.
  • Tip Management: Tracked Tip handling
    The system keeps a track of the tip amount collected and during day end closing process, proposes amount for Tip that serving staff can withdraw.
  • Expense Handling
    Example: Serving staff buys a box of cigarette for customer by paying from the serving staff wallet.
  • Quick selection
    In Quick selection you design how your Sales screen article selection area looks like.
  • Quick selection based on Roles and Users
    Example: Sales Manager sees a different UI design than Cashier.
  • Pricelist based on Roles and Users
    Example: Same PoS is used in different events or different areas in same event. And different roles shall sell in different prices.
  • Apply coupons
    Example: Employees gets 1 Food Item for Free or 5 Euro discount on Receipt.
  • Reduced Tax assignment to Sales Item
    Example: In some countries, if you take food sales items for delivery, you pay a reduced Tax.
  • Reduced Tax assignment to Receipt
    Example: In some countries, if you order for delivery, you pay a reduced Tax.
  • Switch between Table Service and Quick Service mode
    Example: User A uses the PoS in Hospitality mode while User B, uses the PoS in Kiosk mode.
  • Automatic logout or screen lock based on Role, User, PoS System, or transaction
    Example: After every transaction, system should be locked.
  • Fast Login for cashiers
  • Create Loyalty Management Users
    For existing customers or without reference to customer master data.
  • Collect Loyalty Points
  • Pay with Loyalty Points

3. Payment related features

  • Cash Payment
  • Mobile Payment with bluecode (Youtube Video)
  • Quick payment option (1 touch button for Cash)
  • Credit Card without terminal integration
  • Credit Card with terminal integration
  • Payment with Gift Cards (old name Voucher Payment)
  • Payment with free voucher
    Voucher for which master data does not exists or was not migrated and you trust the paper /certificate
  • Payment On credit (Including Payment term selection)
  • Multi-currency support
  • Partial and mixed Payments
  • Payment with Loyalty Points
  • Payment with existing Credit Note in SAP BusinessOne
  • Payment with existing Payment on Account in SAP BusinessOne
  • Payment with existing Paid Down Payments in SAP BusinessOne

4. Print related features

  • Print Simulator for Demo purpose
  • Print last Receipt
  • Duplicate Receipt Print
  • Print of Gift Cards (old name Vouchers)
  • Print of tickets sold from SAP Event Ticketing (Youtube video)
  • Print of cash transaction
  • Print of Day end closing
  • Print of Quick Report for PoS
    Example: Manager walks in and wants a revenue figures print out.
  • Basic Print changes using Configuration
    Example: Upload and Print logo, Specific Message
  • Advanced Print change
    By adapting print templates. Example: Display a new field
  • Print Foreign language description
    Example: Legal requirement in some countries in MENA region
  • Dual Language Print
    Legal requirement in some countries in MENA region

5. Non-sale related features

  • Assign images to login, sales, and table screen
  • Time Recording
    Punch-In and Punch-out
  • Cash Transaction – Cash-In and Cash-out
    Example: Bring money from safe to cash box
  • Cash Transaction – Pay-In/ Pay-Out
    Example: Pay from Cash Box for company car fuel
  • Day end closing – Manual Process
    Count cash in all configured currencies, Credit Card, Vouchers etc
  • Day end closing – Automatic
  • Day end closing – Cash Balancing transaction
    Cashier counted 100 Euro, system expects 110 Euro. So, 10 Euro cash balancing
  • Posting Day end closing to SAP Customer Checkout manager
  • Fetch only limited articles from SAP ERP
    Only articles assigned to pricelist are fetched.
  • Article label printing
    Prints label for your articles using label printers which understands the zpl langauage 
  • Stock overview: Stock overview at real time from SAP ERP
    Example: The cashier wants to know the stock from another PoS location.
  • Basic Stock Management
    Example: Maintain Stock locations, assign stock locations to Articles, create Goods Receipt/Issued/Correction, See how stock information in Checkout, and see stock reports. 
  • Permission handling
    At role and user level
  • Inheritance of permissions
    A user or a role can inherit permissions from a parent role. Own permission will overwrite inherited permissions.
  • Super user credentials
    In case of missing permissions (e.g. give discount) a user with the permission can enter his credentials for this action.
  • Reporting in SAP Customer Checkout
  • Deletion of Test Data and switch to productive mode
  • Configuration Export and Import
  • Prefix change tool
    Example: When you have 500 PoS, and you copy from a master image and change the prefix of each PoS.
  • Restore tool
    Example: When your system breaks-down, and you want to rapidly set-up another one from a back-up.
  • Back-up
    Example: Execute back-up or schedule regular back-up and shutdown
  • Schedule shut-down
    Example: At 11 PM, all PoS are shut down after taking back-up.
  • Logging and error notification
  • Forward Receipts from 1 SAP CCO manager to another SAP CCO manager
  • Forward Receipts from SAP CCO manager to SAP Process Orchestration
  • Digital Signature of Receipts
    Legal requirement in France
  • Period End closing (Monthly, Yearly)
    Legal requirement in France
  • Support for SAP B1 on Cloud (both Partner and SAP Hosted)
    Includes B1if user assignment to SLD entry
  • Synchronize articles, customers, vouchers, receipts, prices, pricelist, period volume discount, buy 2 get 1 free, customer special prices.
  • Configuration
    Examples: tax rates, Stock locations, customer groups, return reason, discount reason, …
  • Support for EU GDPR in SAP Customer Checkout (including Data Privacy Role)
  • Export Receipts from SAP Customer Checkout
    IDEA (Germany), CSV format, PDF (Cash journal), PDF (Cash book)
    For Tax office for example
  • Goods Receipt (Supported by SAP ERP)
    Example SAP BusinessOne
  • Stock transfer Request (Supported by SAP ERP)
    Example SAP BusinessOne
  • Stock transfer (Supported by SAP ERP)
    Example SAP BusinessOne
  • Stock counting (Supported by SAP ERP)
    Example SAP BusinessOne
  • Stock correction (Supported by SAP ERP)
    Example SAP BusinessOne
  • Purchase Order Creation (Supported by SAP ERP)
    Example SAP BusinessOne
  • IDW PS 880 Certification (For Germany) of SAP Customer Checkout
  • Languages: 15 languages are already supported
    For new language contact SAP Customer Checkout team

    6. Features in SAP Customer Checkout manager

  • Multi-Tenancy support (Youtube Video)
  • SAP Customer Checkout API Documentation (Inbuilt with Swagger)
  • Integration Hub (Forwards Receipt to another SAP CCO manager or  SAP Process Orchestration )
  • Create Organizational Structure
    A hierarchical tree of PoS Groups and PoS Systems
  • Migration of master data
    Articles, Customers, Users and Gift Certificates
    To use SAP Customer Checkout standalone without SAP ERP system
  • Articles Management
    To use SAP Customer Checkout standalone without SAP ERP system.
    Includes Sales Sets, Generic Articles,Characteristics Profiles and Characteristics(Color and Size Matrix)
  • Customers Management
    To use SAP Customer Checkout standalone without SAP ERP system
  • PoS Configuration
    Article Groups, Currencies, Tax Rates, Code List,…
  • Create PoS Users and Roles
    Assign to Organizational Structure
  • Gift Card management (old name Vouchers)
  • Receipt
    View receipts from all PoS in 1 place
  • Day end closing
    Includes data and reporting to identify missing receipts
  • Create PriceList
    Assign to Organizational Structure, Roles, and Users
  • Upload Software for distribution
    Assign to Organizational Structure
  • Create Quick Selection
    Assign to Organizational Structure, Roles, and Users
  • Monitoring Alerts from PoS systems
    Example: Ping every 5 minutes to the SAP CCO manager to tell that PoS is up and running
  • Time Recording view and export
  • Stock Management
    Example: Create Goods Receipts, Goods Issued, and Stock Correction
  • Create Coupons
    Example: 5% or 5 Euro Receipt Discount
  • Create Loyalty Management Accounts
  • Reporting in SAP Customer Checkout manager
    Sales Report

    Example: Revenue, Revenue per organization, Revenue per cashier, Revenue per article/article group and more
    Loyalty Report
    Example: Top Loyalty Users, Active Loyalty Users, Points, and more
    Monitoring Reports
    Example: Receipt GAP Finder(Which receipts have not reached SAP CCO manager), PoS Status(Which PoS are offline since last n minutes), Warrnings, Error and more
    Stock Reports
    Stock Information, Article Transaction History
  • Support for EU GDPR in SAP Customer Checkout manager (including Data Privacy Role)
  • Export Receipts from SAP Customer Checkout manager in IDEA (Germany) or SCV format
    For Tax office for example
  • Table App
    See a list of open tables with open amounts and serving staff assigned.
  • Scheduled Jobs
    Receipt repost, person data deletion,
  • License Management
    Download your license file for SAP Customer Checkout and manager from SAP Licensing tool
  • Languages: 13 languages are already supported
    For new language contact SAP Customer Checkout team

In this blog, you have learnt about the feature rich product SAP Customer Checkout.

Several other ways to find about list of supported features

  1. To read the official product documentation
  2. Go through the power-points in Partner Edge
  3. Watch my product demo videos on Youtube

I would highly recommend that you use these resources and watch product videos to gain more insight into the product.

Feel free to comments and give feedback about the blog.

About me: 
My name is Bikash Bansal. I work for SAP SE, Germany. My current role is of Product Owner for SAP Customer Checkout.
You can find more blogs from me about SAP Customer Checkout here .

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      29 Comments
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      Author's profile photo Lamine Niang
      Lamine Niang

      Hi Bikash,

      very great job, thanks for the summary

      Regards,

      Lamine

      Author's profile photo Bikash Bansal
      Bikash Bansal
      Blog Post Author

      Thank You Lamine for the feedback.

      Author's profile photo Nidhi Singh
      Nidhi Singh

      Great article Bikash, to see all the features of CCO at a single place , very useful information.

       

      Author's profile photo Bikash Bansal
      Bikash Bansal
      Blog Post Author

      Thank You Nidhi for the feedback.

      Author's profile photo Silambu RS
      Silambu RS

      Thanks Mr. Bikash

      Author's profile photo Samy Bendeck
      Samy Bendeck

      Hello Mr. Bikash, Im from Honduras, currently using SAP Business One as back office and using another system for our Stores. When will Costumer Checkout be available for Latin America?

      Regards

      Samy Bendeck

       

      Author's profile photo Bikash Bansal
      Bikash Bansal
      Blog Post Author

      Hello Samy,

      SAP customer Checkout is localized for 6 countries however as of now we have customers already in 33 countries.
      Partners are free to evaluate the solution and if it fits to the market and legal requirements, then it can be sold from the SAP Pricelist.

      In many cases partners build the missing gaps for the country(localized it) and then sold it.

      Since I am from development, please contact your AE(Account Executive) or PartnerEdge for sales related questions.

      Hope it helps

      Best Regards,
      Bikash

       

       

      Author's profile photo Dharmendrasinh Rathod
      Dharmendrasinh Rathod

      Hello Bikash,

      Great blog, providing the insight on product features.

      I would like to know if SAP CCO can be integrated with SAP S4HANA 1809 (On Prem) or with SAP S4 HANA Cloud as an ERP instead of SAP B1.

      Best Regards,

      Dharmendra

      Author's profile photo Arne Timmermann
      Arne Timmermann

      Hey Dharmendrasinh Rathod  , since Summer 2019 (FP08 of CCO/CCOM) an API is available to send receipts to a PI/PO and to also receive item and business partner master data from for example S/4 systems. We already did several succesful projects. Feel free to contact me any time if you need more information. You can find a documentation of the API in the help portal: https://help.sap.com/viewer/8e7761ad43884fe386f6cea829f6d26c/2.0.10/en-US

      Author's profile photo Joe Cilia
      Joe Cilia

      Hi any response re you question,  I am also searching for any documentation regarding integration with S4 HANA - retail

      Author's profile photo Sherif Osman
      Sherif Osman

      Dear Joe,

      i'm do same search can you please share with me your search result , is there any doc. to stand on the integration between S/4 with CCO.

      Author's profile photo Joe Cilia
      Joe Cilia

      Dear Sherif,

       

      regret no info forthcoming, in fact we have given up on the project

      Joe

      Author's profile photo Arne Timmermann
      Arne Timmermann

      Hey Joe Cilia and Sherif Osman , since Summer 2019 (FP08 of CCO/CCOM) an API is available to send receipts to a PI/PO and to also receive item and business partner master data from for example S/4 systems. We already did several succesful projects. Feel free to contact me any time if you need more information. You can find a documentation of the API in the help portal: https://help.sap.com/viewer/8e7761ad43884fe386f6cea829f6d26c/2.0.10/en-US

      Author's profile photo Amarjargal Jargalsaikhan
      Amarjargal Jargalsaikhan

      Dear Bikash,

      it says: Languages: 13 languages are already supported
      For new language contact SAP Customer Checkout team

      How can I contact the team? Any mail address?

      Kind regards,

      Amra

      Author's profile photo Bikash Bansal
      Bikash Bansal
      Blog Post Author

      Hello Amarjargal,

       

      There is no email ID to share as such for making feature request. However we do have customer influence portal where you can make such request.

      Accordingly to current rules, if more than 10 partners will ask for this feature, then we will evaluate
      the request.
      https://influence.sap.com/sap/ino/#/campaign/1731

      Hope it helps.

      Regards,
      Bikash Bansal
      Product Owner - SAP Customer Checkout

      Author's profile photo Mohammad Wakeel
      Mohammad Wakeel

      Hello  Bikash Bansa,

       

      Can we configure Loyalty points per items not per currency unit spent.

      Author's profile photo Bikash Bansal
      Bikash Bansal
      Blog Post Author

      Hello Mohammad Wakeel

      In the standard solution this is not supported as of now. Using Addons/Plugins this can be achieved.

      Hope it helps.

      Regards,
      Bikash Bansal
      Product Owner – SAP Customer Checkout

      Author's profile photo Gustavo Rossel
      Gustavo Rossel

      Hi, we are SAP Partner un Uruguay ando would like to evaluate the product and analyze the localization for local payment gateway and electronic invoice. Where can we found information about extension/plugin development? Do you have a calendar of courses where we can send a consultant to learn about the product?

      Seems to be a great product. Congrats.

      Thanks and regards

      Author's profile photo Bikash Bansal
      Bikash Bansal
      Blog Post Author

      Hello Gustavo Rossel

      All training materials can be found here.
      https://partneredge.sap.com/en/products/scc/about.html

      PlugIns information can be found here
      https://partneredge.sap.com/en/products/scc/build.html

      Our Youtube channel is also a good starting point
      https://www.youtube.com/channel/UC1rqpjpInsix_SJ2v22sQFg

      Best Regards,
      Bikash

       

      Author's profile photo Vignesh Kumar R V
      Vignesh Kumar R V

      Hi

      I need supporting document / steps for S4 HANA as backend ERP integrated with CCO instead SAP Business One.

      How the SLD will be ??

      Does the ERP directly integrated on CCO or via CCM.. If ERP is directly integrated with CCO then whats the purpose of CCM ?? Please support - urgent !!!!

      Author's profile photo Bikash Bansal
      Bikash Bansal
      Blog Post Author

      Hello

      The role of SAP Customer Checkout or SAP Customer Checkout manager can be found extensively in our training materials and documentations.

      https://blogs.sap.com/2018/07/03/enablement-for-sap-customer-checkout/

      https://partneredge.sap.com/en/products/scc/about.html

      Best Regards,
      Bikash

      Author's profile photo Dinesh P N
      Dinesh P N

      Hi Bikash Bansa,

       

      Is there any limitation in SAP customer checkout? such as maximum lines that can be entered in the POS.

       

      Regards

       

      Dinesh P N

      Author's profile photo Mahmoud Abuelfadl
      Mahmoud Abuelfadl

      Hi Bikash Bansa,

       

      How can i stop user to Park Receipt on CCO? , as i can't find a roll for parking a receipt

       

      Thanks

      Author's profile photo Bikash Bansal
      Bikash Bansal
      Blog Post Author

      Hello Mahmoud Abuelfadl

      In the old UI (Retail), u cannot stop parking in the standard solution.

      In the new UI which is for Retail, Quick, and Table Service, there are function button for parking. You just do not configure this function button and then it is not possible to park receipts.

      Best Regards,
      Bikash

      Author's profile photo Mahmoud Abuelfadl
      Mahmoud Abuelfadl

      Hello Bikash Bansa,

       

      Thanks for your reply ,

      In the new UI which is for Retail, Quick, and Table Service, could you please advise how I can allow the parking function for (Role or User) and don't allow it on the same POS for another (Role or User)

      Author's profile photo Bikash Bansal
      Bikash Bansal
      Blog Post Author

      Hello Mahmoud Abuelfadl

      Park and resume is not related to user/role but PoS based.
      While in the new UI(Quick and Table Service) - it is possible that you can assign quick selection to users and roles.

      So in 1 quick selection, you can have the park and resume functions, while in another you do not have these functions.
      But then the cashier needs to log-out and another user has to login.
      You need to verify if this is acceptable for our customer.

      Best Regards,

      Bikash

      Author's profile photo Conor Mc Cann
      Conor Mc Cann

      Hi Bikash

      Great resource here, thank you very much.

       

      I have a customer on version 1 who has customisation for functions that arent native in CCO.

      I would like to upgrade them to CCO v2 with SAP v10 HANA.  Do you have a document that explains the additional functionality in v2 that was not in v1?

       

      Thank you

      Conor

      Author's profile photo Bikash Bansal
      Bikash Bansal
      Blog Post Author

      Hello Conor Mc Cann,

      SAP Customer Checkout 1.0 has 3 feature packs and SAP Customer Checkout 2.0 has 10 feature packs. So it really depends from which feature pack of 1.0 to which feature pack of 2.0 do you want to upgrade. There are 2 ways to find out the information you are looking for 1) via SAP Note and 2) via What new ppt

      1) via SAP Note
      We have a master SAP Note. In this, SAP Note you have entries for every change that it done.
      For you the relevant notes are for Patch Level 00(PL00). In the Patch Level 00 note we describe all the new features that are available in that feature pack.
      Example, If you will read the notes for the below entries then u will know that was new in FP10,FP09,FP08. In this way you can go back upto the feature pack that is interesting for you.

      SAP Customer Checkout 2.0 FP10 PL00
      SAP Customer Checkout 2.0 FP09 PL00
      SAP Customer Checkout 2.0 FP08 PL00

      https://launchpad.support.sap.com/#/notes/2689600

      2) via What new ppt
      In PartnerEdge similar information is available in PPT format. Here you can see a detailed history of new features.
      https://partneredge.sap.com/en/products/scc/about/versions-releases.html

      Hope it helps.

      Best Regards,
      Bikash

      Author's profile photo Moamen Omran
      Moamen Omran

      Hello Bikash Bansa,

      very great job, thanks for the summary

      regarding the integration between BYD and CCO can we integrate selling sets (sales kits in BYD) ?

       

      Best Regards,
      Moamen Omran