QforIT Error Alerting for SAP Cloud Platform Integration – Revised
Our integration package, QforIT Error Alerting for SAP Cloud Platform Integration, has been available for some time in the SAP App Center, https://www.sapappcenter.com/apps/13577#!overview but is now also available as a downloadable package on the discover page in SAP Cloud Platform Integration:
This integration package is developed to automatically monitor your tenant via OData API requests and to have SAP Cloud Platform Integration send email alerts in case of errors/issues (using priorities according to the ITIL priority matrix).
You can customize the parameters, priorities, timeframes etc, based on your own requirements.
The package contains an iFlow that is used to read the message processing logs via ODATA calls and a value mapping table that is used to customize the iFlows that need to be monitored and the priority per iFlow (see chapter 2.2 Adjust the QforIT_CIS_ErrorAlertingValueMapping of the Instruction Guide that comes with the package when downloading the error alerting flow):
The most important interfaces are prioritized as CRITICAL (priority 1) and will be reported immediately using mail relay tooling capabilities. We have used Sendgrid and Office 365, but any mail relay tool can be used.
(Example of an email error alert with different priorities)
The errors of interfaces with a lower priority are written to the Data Store of SAP Cloud Platform Integration and retrieved from there according to customizable timeframes, maintained in configurable parameters:
This is also described in step 4 of chapter 2.1 Adjust the QforIT_CIS_ErrorAlertingFlow of the Instruction Guide.
If you have any further questions, do not hesitate to contact us!
Jelle de Bruijn