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Author's profile photo Yannick Peterschmitt

SAP S/4HANA Cloud: Intelligent ERP Key Business Scenarios – The Collection

SAP S/4HANA Cloud fuels the customer journey to the intelligent enterprise. Quarter after quarter, we’re improving our Cloud ERP solution adding “intelligent scenarios”. Those help customers increase business agility by reducing manual efforts, and make the lives of their end users as simple as it can be.

In this blog, you will find the latest collection of “intelligent ERP” use cases and business scenarios, in which we’re highlighting key business scenarios on a quarterly basis. So check our quarterly Key Business Scenarios of our Intelligent Cloud ERP to get more knowledgeable about the added value of an “intelligent ERP” to your enterprise.

Q1 2018 Q2 2018 Q3 2018 Q4 2018


Q1 2019 Q2 2019 Q3 2019  Q4 2019


Q1 2021 Q2 2021 Q3 2021 Q4 2021
H2 2022

Realizing the Intelligent Enterprise
in SAP S/4HANA Cloud is mainly achieved by leveraging modern technologies, which are not entirely new, but which have come to maturity within the last couple of months.

With intelligent robotic process automation (iRPA), SAP provided a technology that allows to embedded automation in end-to-end business process in a scalable way. iRP content to speed up your implementation is shipped on a regular basis as depicted in the Best Practice Explorer.

Making use of machine learning, for example with SAP Leonardo, we can make sure that our customers can reduce mundane tasks and thereby increase business agility.

Process automation can be achieved as well via “Situations“. Situation handling is a concept for bringing urgent issues to the user’s attention. “Situations” indicate exceptional circumstances that are critical to a business process.The solution proposals can be either predefined or learned, based on similar cases in the past.


Situation handling for overview Purchase Order


Predictive analytics helps users to focus more on outcomes than on the past. Better forecasting techniques can drastically reduce manual efforts and help businesses to scale.

Last but not least, with our digital assistant, the SAP CoPilot, we are enabling the conversational UI for enterprises, supporting the interaction not only between users, but also between users and the ERP.

SAP CoPilot: create a sales order from a sales quotation using natural language


Where to find out more details on the product? 

  • Latest SAP S/4HANA Cloud Release Blogs here and previous release highlights here
  • Product videos on our SAP S/4HANA Cloud and SAP S/4HANA YouTube playlist
  • SAP S/4HANA PSCC Digital Enablement Wheel here
  • Early Release Webinar Series here
  • Inside SAP S/4HANA Podcast here
  • openSAP Microlearnings for SAP S/4HANA here
  • Best practices for SAP S/4HANA Cloud here
  • SAP S/4HANA Cloud Community: here
  • Feature Scope Description here
  • What’s New here
  • Help Portal Product Page here
  • Implementation Portal here

Follow us on Twitter @SAPCloudERP
Follow me on Twitter @ypeterschmitt

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