With over 1K Fiori apps now available for SAP S/4HANA, as a technical support person being able to identify the technical name of an app is essential to quickly resolving user issues. Especially if you need to check for related SAP Notes on the SAP Support Launchpad .
From SAP S/4HANA 1709 (SAPUI5 1.52) there is new Fiori Launchpad feature to help – and it’s all out of the box. It’s called the About icon and this is how you use it.
From the business user’s home page, navigate to a specific app. In the example below you can see Clear Incoming Payments. Now all you need to do is open the Me Area.
IMPORTANT: Regardless of whether the app is a Fiori app, a WDA app or a SAPGUI app you should see the About icon button in the Me Area.
Press the About icon.
You will then see a dialog window that shows the technical details of the app for support purposes. In the dialog window you will see the technical name, version, and app id as well as exact version of the SAPUI5 being used and your web browser version details.
For a Fiori app the dialog window will look something like this:
This same approach works for Web Dynpro ABAP apps, which look something like this:
And even it even works for SAP GUI transactions and looks something like this:
So what do you do with the technical name once you have found it?
You can search by the technical name in the Fiori Apps Library.
And for Fiori apps you can also search by App id.
This even works for the technical name of a Web Dynpro ABAP app or SAP GUI transaction.
You can also search by the technical name (or app id) in the SAP Support Launchpad.
TIP: For embedded analytics Smart Business tiles you will notice the technical name is the same regardless of which tile you choose. That’s because technically they are all the same Fiori app – just with different configuration details. Just look for your KPI by name in the Fiori app KPI Workspace to find the matching configuration details.
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