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Dear Community,

The 1808 Release (August 2018) for SAP Cloud for Customer is just round the corner. Please find below a visual timeline for the release and upgrade. We have also added the 1805 Hotfix schedule along with other important dates.

Please note: The Hotfix dates only represent the HFC release dates. HFC will be deployed in the customer system in the immediate next Contractual Maintenance Period (CMP).

Pre-Release Webinar

We will host a pre-release webinar on Thursday, 28 June, 2018. Please use the individual links I have shared below to register for the Webinars. You will receive the dial in link in a separate e-mail once you register.

SAP Cloud for Customer 1808 Release Briefing – Platform & Integration

Thursday, 28 June, 2018

2:30 pm – 3:30 pm CEST


SAP Cloud for Customer 1808 Release Briefing – Sales

Thursday, 28 June, 2018

3:45 pm – 4:45 pm CEST


SAP Cloud for Customer 1808 Release Briefing – Service & Industries

Thursday, 28 June, 2018

5 pm – 6 pm CEST



SAP Cloud for Customer Team

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  1. Martin Bonk

    Great thank you. Do you already have dates for the 1811 release?

    Would be great if you could provide us all with an ical subscription in outlook. so we won’t miss any C4C related event.


    thank you

    Best regards

    1. Mahuya Paul
      Post author

      Hi Martin,

      This is the link which gives a rough timeline for the whole year:

      The 1811 planned Test  and Production upgrade dates are Oct 20, 2018 and Nov 3, 2018 respectively. The hotfix dates are not yet available.

      I will let the program management team know about the ical subscription idea, but currently the easiest way to be informed is to follow me here on the community. I announce these dates every quarter, and you get the meeting requests for the Webinars ONLY if you register for them. We try to let you know at least a month before, so you don’t miss anything.





  2. Pankaj Sharma


    Is there a detailed document somewhere to configure the new options like offline tasks & surveys, and default checkboxes of the release 1808?

    I am unable to find it.


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