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SAP Business ByDesign – SAP’s Cloud ERP for the midmarket – has been providing built-in mobility and collaboration capabilities since its very early days. Examples for this are the built-in groupware integration, apps for mobile project management or self-service and approval apps which can be used either on the smartphone, tablets or on desktop devices.

 

Since the general availability of the new Fiori HTML5 user interface (which can be also used on tablets) and the enhanced embedded analytics on SAP HANA we have put our focus in 1811 on bringing our smartphone apps on iOS (>=9.3) and Android (>=5.0) to the next level.

Here is a demo which gives you a good overview on the apps and here you can find the link to the documentation:

The new app for Android and iOS is now available as free download on iTunes and Google Play  (keep in mind that you cannot use the new app as long you system is still on 1808).

Our strategy for the future is as follows:

  • Self-service smartphone apps like Manager Approvals, Time recording, Project to Go are available for iOS and Android and will be maintained in addition to the new apps.
  • The existing ByDesign smartphone app which includes e.g. accounts, activities, expenses, reports etc. will be replaced by a new app.
  • Additionally apps like Project Cockpit for tablets are available and will be maintained in the future.

Here you get a couple of screenshots for the apps:

1. Mobile approvals for managers

  • Answer approval requests by smartphone (only selected approvals), desktop or tablet (all approvals). Here are the ones which are available on the smartphone as of now:
    • ŸExpenses
    • ŸLeave Requests
    • ŸTime Recordings
    • ŸShopping Carts
    • ŸPurchase Order Items
    • ŸPurchase Orders
    • ŸPurchasing Contracts
    • ŸGoods & Services Receipts
    • ŸSupplier Invoices
    • ŸSales Quotes
    • ŸSales Orders
  • Send back approvals

2. Mobile analytics with KPIs, reports and Customer 360 view (new in 1811)

  1. Define reports views and key performance indicators (KPIs) on e.g. customer and team key figures on the desktop
  2. Consume KPIs on the smartphone launchpad and with a separate KPI app
  3. Consume any report view on the smartphone by marking them as bookmark in the desktop
  4. Customer 360 view for most important facts, key figures and reports of an account

3. Customer 360, contact and activity management (new in 1811)

  1. See most important address information and trigger actions like calls and mails
  2. Get an overview on open business documents like opportunities, quotes and also the volume of sales orders
  3. See and interact with all contacts

4. Service order and confirmation for service engineers (new in 1811)

  • Receive and confirm service orders either on the smartphone or on tablets
  • See order, contact and item details
  • Easy route planning using e.g. Google maps

More on the route planner on the desktop and how to configure it can be found here.


5. Employee self services for shopping cart and expense reporting (new in 1811)

  1. Personalize access to expense reports on the smartphone launchpad
  2. Create and track expense reports
  3. Approvals can be done by the manager either on the smartphone or on the desktop.

  1. Browse product catalog, create and track shopping carts
  2. Approvals can be done by the manager either on the smartphone or on the desktop. Manager approvals and Time recording are separate smartphone apps.

6. Personalization and configuration of apps and KPIs for consumption on smartphones (new in 1811)

Managers and employees are able to personalize which apps and KPIs appear on the smartphone launchpad. To do this users have to:

  1. Activate personalization mode
  2. Add or remove a tile by clicking on the plus or x icon
  3. Add or remove an app by tapping on the pin icon
  4. Similarly mashups and KPIs can be added
  5. Save and stop the personalization mode
  6. Apps like Accounts, Field Service etc. only appear if the desktop work centers have also been assigned to the user

To configure the KPIs in the separate KPI app users have to do the following:

  1. Open the KPI app which can display more KPIs which are not directly embedded into the launchpad
  2. Click the gear icon to select which KPIs are relevant
  3. Check the KPIs needed and confirm with save.

In addition users can configure any report view and selection combination to be shown on the smartphone. To do so users need to do the following steps:

  1. Open the report on the desktop
  2. Show bookmark page
  3. Click on the plus icon and enter name and description which will appear on the mobile
  4. Select “On Mobile” and confirm with Save
  5. Afterwards the bookmark will be displayed in the reports app on the smartphone.

Finally the ByDesign system administrator can decide to activate fingerprint as authorization method in the default or any other security policy.

  1. Administrators can activate in the common task for ”Security Policy” app passwords
  2. Users can enter a local password which enables to use fingerprint for future logins

 


7. Simulate the mobile app on the desktop

You can also simulate using the mobile app on your desktop. You just need to add the suffix “/mobileClient.html” as extension to your ByD system URL and switch to developer tools in Chrome or Firefox:

https://my1XXXXXX.sapbydesign.com/sap/public/ap/ui/repository/SAP_UI/HTMLOBERON5/mobileClient.html


In the PartnerEdge ByDesign collaboration room you can find this blog as powerpoint (Login is required)

Here you get demos on the other mobile apps (e.g. manager approval)

Here you can learn more about the project cockpit app


Disclaimer

This blog, or any related document and SAP’s strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this blog is not a commitment, promise or legal obligation to deliver any material, code or functionality.  This blog is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This blog is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this presentation, except if such damages were caused by SAP’s intentional or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

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23 Comments

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    1. Jan Matthes
      Post author

      Hi Adriel,

      unfortunately we are not allowed to commit any dates for releases as our plans might be changing at any point in time. Nevertheless I can tell you that we are still on schedule to deliver in 2018 the first version of the app – and there are not so many releases left ;o).

      Thanks again for your patience and understanding!

      Cheers

      Jan

       

      (0) 
  1. David Leon

    Hi Jan,

    The Service order and confirmation for service engineers app looks amazing. Looking forward to test and show it to potential customers.

     

    regards,

    David

    (1) 
  2. César López

    Hello,

     

    This is a key requirement for the service industry. I have two new customers that are already asking for the date on when the app will be leveraged. I really look forward to this !

    (2) 
  3. Laura Herkalo

    I am also excited for the mobile confirmation. I’ve been waiting for this for years. It’s a huge enhancement to really round out the field service capability in ByD without having to leverage a partner. Great work, Jan!!!

     

    (1) 
    1. Jan Matthes
      Post author

      Hi Nava,

       

      the shopping cart and expense report apps are new and available with 1811.

      PS: I’ve just added screenshots for shopping cart as well.

      Cheers

      Jan

      (0) 
  4. Luis Romero

    Hi Jan

     

    Nice article

    Im testing the new app for a customer, and I have two questions

    1. In the old app of SAP ByD (the orange) the user can make sales quotes an sales orders. Where is posible in the new app?
    2. In a future release will be available approval process for Logistic process?

     

    Thanks in advance

    (0) 
    1. Jan Matthes
      Post author

      Hi Luis,

      thanks for you feedback. Here are my answers:

      1. Question 1: Orders and quotes are not supported in the app as we want to focus on the lightweight capabilities on the smartphone. Our recommendation would be to use a tablet instead using our desktop UI. With this you get all capabilities of orders and quotes without limitation of the small screen size.
      2. Question 2: You can create a customer improvement request for this to allow other partners and customers to vote for the implementation.

      Cheers

      Jan

       

      (0) 
  5. Adriel Negrete

    Hi Jan,

    I have been testing  the app and noticed that the Notes section on the Customer Account Edit screen, only shows a small portion of the note.

    In the previous version of the SAP ByD app, if you held down on the note text, it would show the rest of the note that was hidden.

    It seems that this feature does not currently work. Is this something that will be resolved?

    Once of my customer heavily used the previous app and specifically look at the notes maintained on the customer master.

    Do you have a date of when the previous version of  the app will be deprecated?

    Best regards,

    Adriel Negrete

    (0) 
    1. Jan Matthes
      Post author

      Hi Adriel,

      we do not have a date by when we will deprecate the old app. Please create a ticket for the issue with the notes field.

      Cheers

      Jan

       

       

       

      (0) 
  6. Kevin P

    Hey Jan,

    thanks for the overview, it looks like a good implementation! we’ve just got the announcement internally and for a change I really wanted to like SAP because I think you’re finally starting to make innovative partnerships and development.

    I’m unable to comprehend how I get a disallowed_useragent error upon login due to your oauth/openid integration. Nobody in Enterprise should be logging in with username and password anymore these days. We shouldn’t have to deal with generic my1234567.sapbydesign web adresses anymore either.

    Google announced more than two years ago how OAuth interactions should be going forward. We’re in 2018 and you’ve decided to do the OAuth implementation via an embedded browser WebView. Please get it right as we can’t roll the mobile version out otherwise. We simply cannot rely on outdated login methods that are jeopardizing security.

    18.39.1 on Android.

    Thanks,
    Kevin

    (0) 
      1. Kevin P

        Hey Jan,

        on Android you use SAP NetWeaver in an embedded Browser where one is to select the IdP. We authenticate via G Suite against our IdP and WebView is explicitly not supported due to usability and security reasons.

        See here for more information: https://developers.googleblog.com/2016/08/modernizing-oauth-interactions-in-native-apps.html

        Happy to file a ticket regarding this with more informations as well if you can point me into the right direction. Same applies to iOS and while some SSO providers might allow the behaviour I think you should really aim to make your implementation as secure as possible.

        Thanks,
        Kevin

        (1) 
  7. Matt Symes

    Hi Jan,

    Quick Question – any support for Microsoft Intune in the new mobile app?

    cf https://techcommunity.microsoft.com/t5/Enterprise-Mobility-Security/SAP-Fiori-Mobile-8211-Microsoft-Intune-Integration-is-Here/ba-p/249819

    Thanks,

    • Matt
    (0) 
    1. Jan Matthes
      Post author

      Hi Matt,

      there is nothing specific that we offer with the apps – the apps are normal iOS/Android apps. So if you use Intune to manage your Android and iOS devices I do not see issues in using our apps on those devices but I not an expert on this nor am I aware of customers using it.

      Cheers

      Jan

       

      (0) 
  8. Adriel Negrete

    Hi Jan,

     

    Do we know what additional functionality is on the road map for the new SAP ByDesign Mobile App?

     

    Will we be able to to create, view, and accept Leads?

     

    Best regards,

     

    Adriel Negrete

     

     

    (0) 
    1. Jan Matthes
      Post author

      Hi Adriel,

      we have plans to extend the mobile CRM capabilities but unfortunately I’m not allowed to disclose details and by when we want to deliver it. I will update this blog as soon I can share details.

      Cheers

      Jan

       

      (0) 

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