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Author's profile photo Matt Carrier

SAP Mobile Cards – How to connect the Mobile Cards app for Android

There have been several questions around how to connect your Android device’s SAP Mobile Cards application. We will continue to simplify these steps in our upcoming releases, but I wanted to share the details of how it works today.

Presuming you already have the SAP Mobile Cards app installed on your device, but it’s good to check you have the latest version:

https://play.google.com/store/apps/details?id=com.sap.content2go

 Two methods to register the SAP Mobile Cards app to your SAP Cloud Platform Mobile Services instance:

1) QR Code Regisration

Copy the QR registration code from the SAP Cloud Platform mobile service’s administration console and send it to the user to scan with their mobile device’s QR code reader. By scanning the QR code, the user will be prompted to open the SAP Mobile Cards app. User must select okay (do not choose to open in Chrome)

To locate your company’s unique QR code: Open the SAP Cloud Platform Mobile Services Administrator > Mobile Applications > SAP Mobile Cards > API’s tab (screenshot below).

Note:
Your camera app may or may not be able to scan and interpret the QR code. It not we, presently find that Google’s Lens app provides a great option.

https://play.google.com/store/apps/details?id=com.google.ar.lens&hl=en_US

 

 

2)  URL Link Regisration

Copy the URL from the Registration Android: and send the URL in an email for your end user to click on. User clicks the link and will be prompted whether they would like to open in Mobile Cards or Chrome. Select Mobile Cards and the registration process begins.

To locate your company’s unique Android Registration URL: Open the SAP Cloud Platform Mobile Services Administrator > Mobile Applications > SAP Mobile Cards > API’s tab (screenshot below).

 

 

 

 

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      6 Comments
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      Author's profile photo Stephen Kringas
      Stephen Kringas

      Hi,

      Thanks for the tip re the Android URL to default the Server/OAuth detail.

      Still having issues with the Android registration using v18.3.3 (both in SCP Trial & AP1 environments) - https://youtu.be/1mARPvybZ0k

      I've followed the Mobile Card FAQ but with not luck. Is this a known issue?

      The iOS registration works fine.

      Cheers,

      Stephen

       

       

      Author's profile photo Matt Carrier
      Matt Carrier
      Blog Post Author

      It turns out there is an issue with the client logging check on initial device registration. For the short term if you go into the SAP Mobile Cards Administration area > Client Policies and Enable Logging >  Select. Click save and reconnect.

      Author's profile photo Stephen Kringas
      Stephen Kringas

      Thanks Matt. That did the trick.

       

      Cheers,

      Stephen

       

      Author's profile photo Kenny Zhang
      Kenny Zhang

      Thank you Matt. You saved my life!

      Author's profile photo Pallabi Chatterjee
      Pallabi Chatterjee

      Hi Stephen

      Were you able to resolve it?
      i have been facing similar issue.

       

      Regards

      Pallabi

      Author's profile photo Stephen Kringas
      Stephen Kringas

      Hi Pallabi, Follow Matt's suggested work around above and that fixed the issue for me.

      Regards,

      Stephen