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2018 is the year of the intelligent enterprise. This will be reflected at SAPPHIRE NOW overall, as well as in the specific sessions on user experience (UX), design, and innovation. This blog summarizes some of the ASUG and SAP sessions related to UX that you might want to add to your agenda.

SAP has several solutions that can help your organization become an intelligent enterprise, either by providing a digital assistant to help you navigate your enterprise software, or by simplifying the UX so people have time to innovate and deploy new technologies such as artificial intelligence, machine learning, and blockchain.

Maricel Cabahug, SAP’s Chief Design Officer, has a keynote session on “Design a Better Future with a Manifesto for Ethical Design” on Wednesday 1:30 – 1:50pm in the Best Run Theater. She will talk about creating efficiencies using AI and automation, but with a human-centered approach.

The agenda builder site provides a few filters to help you navigate the hundreds of sessions.

These are just a few of the UX and design sessions at the event. There are many more in the session catalog, so please check there if there is something else you are looking for by a specific customer or on a specific topic.

Date / Time Session # / Location Title / Abstract Speaker

Monday

June 4, 2018

8:00am – 5:00pm ASUG Pre-conference session

Digital Assistance Within the Intelligent Enterprise: Voice Interaction, Machine Learning, and Skill Building for SAP CoPilot

How can an intelligent digital assistant for the enterprise help users be more efficient in their tasks? Where and how do digital assistants add which values, and why do we believe they will be indispensable in the future? Gain hands-on experience using design thinking methodologies to identify how the SAP CoPilot Web application, a digital assistant for the enterprise, can help users to be more efficient in their daily tasks and how it takes user experience in business software to a completely different level.

Register now.

Vanessa Micelli-Schmidt, Product Expert, SAP

Michael Falk, Product Management, SAP

Stephan Engelhardt, Development Architect, SAP

Megan Zurcher, Design Expert, SAP

Tuesday

June 5, 2018

11:00am – 12:00pm

ASUG 11200

S310D

Terumo BCT’s SAP Screen Personas Success Story

Discover how Terumo BCT utilized SAP Screen Personas to improve user experience (UX) for their users, resulting in 100% user adoption, 70% increased user productivity, and minimal investment in training for existing users and new user onboarding. Learn about Terumo BCT’s journey, including challenges faced, lessons learned, and the future roadmap for SAP Screen Personas.

 

Monisha Obrecht

Supervisor

TerumoBCT

 

Santhosh Penchala

Terumo BCT

11:00am – 12:00pm

ASUG 10210

S310C

Road Map: SAP User Interface Technologies

Hear an overview of the road map for the key user interface technologies from SAP. The session will briefly touch on all the key technologies and tools, including SAPUI5, SAP Web IDE, SAP Fiori launchpad, and more. The focus will be on how they play together, opening a lively discussion based on the questions and interests of the audience.

 

Ingo Deck

Dir Product Mgmt, SAP Cloud Platform UX

SAP

12:30pm – 1:30pm

ASUG 10271

S322

Evergreen Packaging Rethinks Plant Maintenance with SAP Screen Personas

In extending the SAP Plant Maintenance and maintenance, repair, and overhaul (MRO) functionality to several converting facilities, Evergreen used SAP Screen Personas to streamline the user experience, leading to faster adoption and user satisfaction. This session covers the life of the project, focusing on screen design, branding, and tips for a successful SAP Screen Personas deployment

Jason Dyer

SAP Sales and Distribution Applications Mgr

Evergreen Packaging

 

Robert Boutwell

Evergreen Packaging

 

Patience Scott

Evergreen Packaging

 

12:30pm – 1:30pm

ASUG 10712

S310C

User Experience Strategy for Digital Transformation at SAP

Hear how the user experience (UX) design strategy at SAP enables you to bring completely new solutions and experiences incorporating the powerful and modular underlying technology stack of SAP Cloud Platform. The speakers will cover the road map for SAP Fiori UX, the SAP Build tool, SAPUI5, and SAP Web IDE to create better experiences effectively. They will also discuss the SAP CoPilot digital assistant.

Michael Falk

Head of Global Design Customer Office and Chief Product Manager

SAP

2:30pm – 2:50pm

PL60857

Platform PL401

Simplify the User Experience with High-Productivity Tools

Reinvent the user experience for your company. Learn how to easily develop enterprise applications on SAP Cloud Platform in an integrated environment. Build smart apps using SAP Web IDE, SAP Cloud Platform Mobile Services, the SAP Fiori user experience, and the SAP Cloud Platform Rapid Application Development service by Mendix.

 

Keren Rotenberg

SAP Web IDE Product Manager Lead

SAP

3:00pm – 3:20pm

DE59351

Design Experience LE500

Offer Multichannel Experiences Across All Digital Touchpoints

Gain actionable advice on how to create better experiences for all audiences. Discover how SAP Cloud Platform Experience Maker services enable you to design and build optimized user experiences (UX). Be competitive in today’s hyperdigital world by innovating with SAP Fiori UX, SAP Cloud Platform Portal, SAP CoPilot digital assistant, and more.

 

Milja Gillespie

Dir, SAP Cloud Platform

SAP

3:00pm – 3:40pm

DE61098

Design Experience LE503

Explore the World of SAP Leonardo with Design Thinking As Your Guide

Experience a guided introduction to the SAP Leonardo digital innovation system in an exploration workshop that features a hands-on exercise in design thinking. Identify business needs, test digital business models, and pinpoint the use cases for stakeholders to address.

 

Yvonne Waibel

Dir Design Programs

SAP

3:15pm – 4:15pm

ASUG 11881

S310D

Design Thinking and Technology: Boston University Embraces User Experience

Boston University will demonstrate how it combined a design thinking approach with new technology tools, such as SAP Web IDE and the SAP Build tool, to create a successful, productive application. The presenters will outline the discovery, design, and deliver processes. Highlights will focus on the key considerations and experiences for developers using these new tools.

 

David Boloz

Asst Dir of Technology/User Experience

Boston University

 

Shari Huval

SAP Senior Development Leader

Boston University

3:15pm – 4:15pm

ASUG 11433

S310E

Build and Customize Native iOS Apps in a Highly Productive Environment

Learn about new development options for building rich, native mobile apps in SAP Cloud Platform Mobile Services. Build quickly, not using code, mobile apps and distribute them to your users with three mouse clicks. This new rapid mobile app development option will enable you to provide the best digital experiences for your users in less time.

 

Sue Berry

Product Manager

SAP

Wednesday

June 6, 2018

11:00am – 12:00 pm

ASUG 11652

S310D

SAP Screen Personas as Part of the SAP Fiori User Experience

With the latest version of SAP Screen Personas software, SAP has made it even easier to create SAP Fiori-inspired flavors that run on your desktop, tablet, or phone. Themes, templates, and best-practice guides allow many customers to create a seamless user experience and go live with SAP Fiori-inspired screens within weeks, often with no development resources.

 

Sebastian Steinhauer

Product Owner – SAP Screen Personas

SAP

 

Peter Spielvogel

Sr Dir, Product Marketing

SAP

 

Tobias Queck

Architect

SAP

11:00am – 12:00 pm

ASUG 11053

S310C

Guidance on the Right Tools for the Best User Experience

SAP offers a set of tools that can help you achieve the user experience you need, from SAP Fiori apps, mobile apps, and cards to freestyle apps. But do you know which is the right tool to use for a specific use case? This session will list and compare the key tools and technologies for building and adjusting desktop or mobile apps.

 

Ingo Deck

Dir Product Mgmt, SAP Cloud Platform UX

SAP

1:00pm – 1:20pm

DE61547

Design Experience LE500

Improve Adoption and Productivity at Terumo BCT with User-Centered Design

Get the details on a design process to enhance solution usability by putting the focus on business users. Learn how the design journey at Terumo BCT Inc. resulted in 100% user adoption, a 70% increase in user productivity, and a reduced investment in training and onboarding of new users. Hear about challenges, lessons learned, and future plans.

 

Monisha Obrecht

Supervisor

TerumoBCT

1:00pm – 2:00pm

ASUG 10214

S310F

Road Map: SAP Web IDE

Cloud computing is changing business models around the world and is massively affecting the development environment of the future. SAP Web IDE simplifies your enterprise applications development on SAP Cloud Platform. In this session, we present the newest capabilities and benefits of SAP Web IDE and lay out the product’s road map and the strategy for the future.

 

Keren Rotenberg

SAP Web IDE Product Manager Lead

SAP

2:00pm – 2:40pm

DE59343

Design Experience LE503

Demystify Design for Non-designers

Cut through the hype that surrounds design and user experience. Understand why design is such an important topic for enterprise software today. Gain clarity into what design is all about and learn how to recognize well-designed software.

 

Alex Scully

Product Manager

SAP

2:30pm – 3:30pm

ASUG 11894

S320 Corridor

Roundtable #4

Roundtable: Going Mobile With SAP ERP or SAP S/4HANA Using a Mix of SAP Screen Personas and SAP Fiori Apps

Join this roundtable discussion on how to render classic SAP ERP transactions on your tablet or phone. The presenters will discuss how to choose between SAP Screen Personas software flavors and custom SAP Fiori apps to balance functionality, time to value, development cost, and maintenance costs. This talk will also cover the latest SAP technologies for mobilizing flavors.

 

Sebastian Steinhauer

Product Owner – SAP Screen Personas

SAP

 

Peter Spielvogel

Sr Dir, Product Marketing

SAP

 

Tobias Queck

Architect

SAP

2:30pm – 3:30pm

ASUG 10333

S310C

Drive Innovation with SAP Leonardo, SAP Build, and Design Thinking

The SAP Leonardo unites breakthrough technologies and design thinking methodology to support projects in scaling and integrating a digital business transformation. Learn how the SAP Build tool engages users as part of the exploration and design process in SAP Leonardo.

 

Keith Fischer

VP Product Management

SAP

 

Santosh Kikkeri

Product Manager

SAP

 

3:00pm – 3:40pm

DE60659

Design Experience LE503

Increase Collaboration and Improve Engagement During Design

Streamline the design thinking process with a digital workplace for that supports innovation. Experience what happens when you combine MURAL, a cloud-based visual collaboration workspace, with SAP Build, a collaborative design tool. Learn about the methodology, share inspirations, build a prototype, get feedback, and iterate the design process.

 

Santosh Kikkeri

Product Manager

SAP

3:30pm – 3:50pm

DE59208

Design Experience LE500

Realize the Future Enterprise with Digital Assistants and Conversational UX

Learn how digital assistants make businesses smarter and change business processes. Explore the latest trends in user experience (UX) and see how our interactions with software are altered by conversational UX. Find out how the SAP CoPilot digital assistant helps users interact more efficiently with SAP solutions.

 

Eugen Winschel

VP Product Mgmt, SAP CoPilot

SAP

4:00pm – 5:00pm

ASUG 10479

S310D

Using SAP Design Thinking Methodology and Agile Development to Drive Productivity Improvements

Steelcase held three one-week design thinking workshops to improve user productivity. The workshops yielded 50+ flavors of SAP Screen Personas software that saved 10 hours of time per day with a 30-week payback period. The rapid prototyping approach, blending design thinking and agile development methods, delivered measurable business benefits very quickly.

 

Kevin Van Oordt

Senior Consulting Applications Engineer

Steelcase Inc

 

Colin Gesink

Application Engineer

Steelcase Inc

Thursday

June 7, 2018

     
12:00pm – 12:20pm

SE61114

Services and Support SE203

Drive Innovation with SAP Leonardo and Design Thinking

Scale and integrate your digital business transformation by uniting breakthrough technologies. Learn how the SAP Leonardo digital innovation system, design thinking, and the SAP Build tool engage end users as part of the exploration and design process.

 

12:30pm – 12:50pm

SE59494

Services and Support Inspiration Theater SE211

Apply Edge Technology to Your Industry

Solve industry-specific business challenges through an applied innovation approach and design-thinking methodology. Walk through different industry scenarios that illustrate the journey from exploration to implementation at scale.

 

Natasha Pergl

Sr Innovation Consultant

SAP

2:00pm – 3:00pm

ASUG 12172

ASUG HUB – Meet-Up 1 Theater (Show Floor)

The Future of Work – User Experience in the Intelligent Enterprise 

Artificial intelligence and Machine Learning are key elements of an intelligent enterprise. Meet Maricel Cabahug, Chief Design Officer at SAP, to discuss how user experience is affected and how it impacts product design..

 

Maricel Cabahug

Chief Design Officer, SAP

 

2:00pm – 3:00pm

ASUG 10955

S310D

Leverage SAP Cloud Platform for Great User Experience and Productivity for Field Engineers

This presentation covers how organizations can transform the service entry process for field engineers by developing a user experience (UX) strategy. The discussion showcases the end-to-end process automation and UX transformation journey of Murphy Oil Corporation, a renowned oil and gas company in North America. Field engineers leveraged SAP Cloud Platform for offline data posting to SAP ERP and SAP Ariba solutions.

 

Honey Gyanani

Director – Process Apps

Incture LLC

 

Rajesh Satewar

Dir – SAP Srvcs

Murphy Oil Corp.

2:00pm – 3:00pm

ASUG 10686

S321

Roundtable: End-to-End Cloud Development Environment with SAP Web IDE (Integrated Development Environment)

Cloud computing is changing business models around the world, and is massively affecting the development environment of the future, along with other trends, such as agile development, DevOps, and continuous deployment. Join this roundtable and share your cloud development story and challenges. Come and discuss what a future development environment might look like.

 

Keren Rotenberg

SAP Web IDE Product Manager Lead

SAP

2:00pm – 3:00pm

ASUG 10888

S310F

Create Next-Generation Mobile Experiences with SAP Cloud Platform Experience Maker Services

Mobile access to business information is a critical first step in any company’s digital transformation. Designing next-gen mobile apps involves gaining a deep understanding of the user and the problems to solve. This session guides attendees through the user experience technology of SAP Cloud Platform Mobile Services and selecting the right technology for many scenarios.

 

Britt Womelsdorf

Area Product Mgr

SAP Mobile Services

SAP

2:30pm – 2:50pm

DE61611

Design Experience LE500

Simplify and Personalize the Digital Employee Experience at LEO Pharma

Examine the driving forces behind digital transformation efforts. Learn how LEO Pharma A/S delivered a user-friendly, engaging, and positive user experience (UX) for employees who access SAP solutions every day. Share the company’s UX modernization journey and explore how they are using SAP Cloud Platform.

 

Anders Thinggaard

Head of SAP Dev.

Leo Pharma A/S

4:30pm – 5:30pm

DE61163

Design Experience LE500

Carry Enterprise Data with You Wherever You Go

Help users accomplish their goals quickly with a better user experience. Look into SAP Cloud Platform Mobile Services and learn how users can now publish virtually any data into a wallet-style app on their mobile devices. Make content in SAP Fiori apps easily accessible and build convenient custom templates for code-free micro apps.

 

Matt Carrier

Product Mgr

SAP

 

If you will be at SAPPHIRE NOW, I encourage you to sign up for usability testing on SAP Screen Personas 3.0 SP07.

I hope to see you in Orlando.

For the SAP UX, UI, and Design teams, Peter Spielvogel

 

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