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Stay Up-to-Date with SAP Enterprise Support Value Maps

Pilot – SAP Hybris Cloud for Customer Value Map

The SAP Hybris Cloud for Customer Value Map will soon join the family of SAP Enterprise Support Value Maps.

More information about the upcoming pilot can be found here or by joining the info session on April 26th 2018.

The info session will cover the following aspects:

  • Understand the benefits and expectations of the SAP Enterprise Support Value Map pilot program
  • Identify the SAP Hybris Cloud for Customer Value Map triggers and benefits
  • Get a full overview how to enroll to SAP Hybris Cloud for Customer Value Map Pilot Program

SAP Hybris Cloud for Customer Value Map pilot program is already open for registration.

Register Thursday, April 26, 2018 9:00 AM – 10:00 AM ((UTC+00:00) Dublin, Edinburgh, Lisbon, London)

Register Thursday, April 26, 2018 4:00 PM – 5:00 PM ((UTC+00:00) Dublin, Edinburgh, Lisbon, London)

We look forward to welcoming you on our SAP ES Value Maps pilot program.


New Look – SAP Analytics Solutions Value Map

The SAP Analytics Solutions Value Map will go live with a new updated SAP Jam page at end of April.

The new layout comprises a clean up of the main overview with four defined objectives to follow.

On top, Data Discovery is a new topic for empowerment. Under this topic you will find content for:

  • SAP Analytics Cloud & SAP Digital Boardroom
  • SAP Lumira
  • SAP Roambi
  • SAP Analytics Hub

The content of the value map has also been expanded under SAP BusinessObjects Business Intelligence- section, to now include Remote Supportability as an objective. Here, guidance and best practices will be provided for SAP Router, remote CQC service booking, Expert Chat and more.

The S/4HANA embedded Analytics topic has been enriched with new content, for example the topic of Predictive Analytics. Additionally new Meet the Expert- sessions are planned in order to provide you with the latest information around SAP Analytics and with strategy advice.

We hope you will enjoy the changes and look forward to collaborating with you in future.


New Name – Business Decision Makers Value Map renamed

It finally happened! The SAP Enterprise Support Value Map for Business Decision Makers was renamed to SAP Enterprise Support Value Map for Business Process Improvement.

Discussions with customers and internal stakeholders led us to bring the value map in alignment with the well-known SAP-terminology.

As part of this re-branding the content will be updated to the latest level and also new objectives will be added.

The new objectives will be:

  • Introduction to Business Process Improvement Topic
  • Learn how to use Customer Success Accelerators

Aside from the change in the objectives, the ‘Empower’- section will be replaced as well, as it duplicates content in the Objectives. All changes will get effective on April 23rd 2018.

As a current member of the existing ‘Business Decision Makers’ value map, customers do not need to re-register in order to see the changes, nor will they receive an additional invitation. Everything will stay within the existing SAP Jam group.

We look forward to helping you succeed in our updated value map as of April 23rd.


Learn more:

Call your SAP representative, or visit the SAP Enterprise Support Academy program


Read more about SAP Enterprise Support Value Maps here. Registration option here.



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