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SAP Subscription Billing for configuration, pricing & measuring subscriptions with SAP Business ByDesign

Across all industries and countries companies are extending their business models by adding subscription options for their products and services. This allows customers to consume them in a completely different way. Some of the reasons for going into subscription-based business models are:

  • Digital products are rising e.g. Media, Streaming, Games, Digital Marketing…
  • Software is eating hardware e.g. Smartphone apps replace devices like CD player, scanner, GPS…
  • Service is eating material sales e.g. Print-on-demand, Textile Management, Fleet Management…
  • Ownership of hardware is less important e.g. SaaS, Carsharing, …

Unfortunately the configuration, pricing and usage measuring of subscription based services tends to be complex. We all see this with our good old newspaper subscription which offers since ages options like “daily”, “weekend-only”, “first-month-free”, etc. but suddenly also includes “full”, “limited” or “pay-per-view” online versions.

With SAP Business ByDesign and it’s built-in standard webservice interfaces you can quickly integrate any kind of solution which manages the configuration, pricing and quote process for such a subscription based business model.

In the demo below we have been connecting SAP Subscription Billing (aka Hybris Revenue Cloud) to ByDesign using out of the box integration flows of SAP Cloud Platform Integration (CPI):

The demo shows only how to support intangible products without confirmation and delivery e.g. Postage, Software, Streaming, Lettershop. But of course it can be extended to support delivery of materials and service confirmation by a service employee by using the various other interfaces (e.g.sales order) that ByDesign provides out-of-the-box.

To implement the scenario and to run it on your ByD system you have to do the following steps.

1.Setup the SAP Subscription Billing System

Main step after you have received your tenant is the configuration of the subscription and its price determination with with a rate plan. In the demo we have setup a rather simple model with setup fee, recurring charge and block pricing. You can of course setup way more complex models.

2. Configure integration using SAP CPI standard integration

Since our 1902 release you only need to configure the predefined integration flows of SAP CPI (e.g. set host names and credebtials). Here yous see more:

The full documentation on how to configure SAP CPI integration flows can be found under “Documents” in SAP CPI.

SAP CPI provides not only access to the standard integration flows but also provides all other SAP Business ByDesign interfaces and it’s documentation. With this system integrators can find and understand the scope of most important ByDesign interfaces and integrate them to extend the standard and build a custom scenario

That means adding more integrations e.g. for sales orders or product data replication is possible as well.

3. Trigger invoicing in SAP Business ByDesign

The creation of the invoice requests in ByD is using the well known standard Manage Customer Invoice Requests webservice and is triggered and monitored by the SAP CPI middleware.

 

Here you can find more details in the SAP Business ByDesign PartnerEdge Collaboration Jam (login required)

 


Here is a list of helpful documents which provide more details on how to use the open interfaces of SAP Business ByDesign:

An overview on SAP Business ByDesign Customer Engagement can be found here.


 

4 Comments
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  • It was interesting it seems at Teched like the platform was forgotten. I may have had the only session on Cloud4Customer/bydesign. It almost seemed like the platform would be retired. But it is great news that SAP will continue to develop on the platform.

    ShowBox Lucky Patcher Kodi

  • Hi Nazim,

    I’d rather say the ByD/C4C platform is beyond the hype and has reached “plateau of productivity”. It is proving since quite a while how efficient it can be adapted and extended. Maybe this is not visible to the outside and there is no big buzz around it but here at SAP we know very well the power of it.

    Just take the example of how quick it was possible to switch the ByD UI to HTML5 or look at the more than 3500 partner add-ons installed just for ByD – the platform is the reason for this success!

    Cheers

    Jan