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Author's profile photo Stefanie Rindt

New PCOE Web Qualification Now Available – Action Required!

If you are currently certified as a Sell Partner Centre of Expertise (PCOE) or preparing to get certified, please note Support Operations Web Qualification (Q_SUPP_1) has been updated to Value Added Reseller (VAR) Support Consultant Qualification (Q_SUPP_2).

What is the Impact?

Effective 20th August 2018, Support Operations Web Qualification (Q_SUPP_1), SAP Certified Associate – Support Consultant for Incident Management with SAP Business All-in-One (C_PXSUP_90), and SAP Certified Support Associate – Incident Management with SAP BusinessObjects (C_BOSUP_90) will no longer be valid qualifications for meeting PCOE requirements.

What are the next steps?

Take the Value Added Reseller (VAR) Support Consultant Qualification (Q_SUPP_2) training here (register via the Learning Hub) as soon as possible, so that you have enough time to be certified before your next PCOE audit.

From 20th August 2018, only Value Added Reseller (VAR) Support Consultant Qualification (Q_SUPP_2) will be recognized as a valid support operations qualification.

Should you have any questions, please contact


Further Product Certification Updates

Please also note that the following product-specific application consultant certifications will no longer be accepted as meeting requirements for PCOE from July 1st, 2018:

  • SAP Certified Support Associate – SAP HANA: C_HANASUP_1
  • SAP Certified Application Associate – Logistics with SAP Business All-in-One Solution: C_A1LOG*
  • SAP Certified Application Associate – Financials with SAP Business All-in-One Solution
  • C_A1FIN*

Refer to List of approved product certifications for a list of accepted certifications.



See more articles on this topic: Compilation of PCOE Articles

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