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Author's profile photo Rob Jonkers

Next-Gen Workforce Management for Higher Education

Next-Gen Workforce Management for Higher Education

What is next-generation (next-gen) workforce management for #highered?

Next-Gen Workforce management comprehensively includes all activities needed to support a productive and successful university system. As with most industries, but especially within universities, people (and their minds) are at the core of success. The faculty and staff of universities are responsible for driving the critical academic and research success, and hence the success of the institution. The aim of modern workforce management is delivering strategic insight into the strengths of the system and human capital. Next-Gen workforce management addresses an important university business requirement by aligning the strategic university business goals with human resources action and activities. With these advanced insights, universities can pinpoint areas for change, and positively manage the university workforce and hence strategic direction of the university

Universities must be able to track and recover workforce information and provide the right progressive and intelligent (#predictive, #machinelearning) analysis to support strategic university initiatives. Beside that universities need to react constantly to the changing market, as well as industry and regulatory trends. Universities that don’t keep up with these changes that relate to the workforce environment face potential risks in devaluated reputation, reduced research citations and even declining student enrollments. Hence, a university HR department is critical to the critical ongoing functions of the entity.

If you were to imagine yourself as an HR professional for higher education, you would grapple with a myriad of interrelated questions. For example, how can my HR teams be most beneficial to the success of the larger institution? Can we strategically impact economic management while also be rivals for academic talent? How to structure faculty and staff to guarantee student success? Is our academic staff capable, and do we have the right talent management tools in place?

With current resources constraints facing universities, generating an environment where academics and students can both excel is not an easy task. Hence the challenge for HR leaders within higher education is how to efficiently structure and manage the workforce, i.e. balancing academic employees with enrolled students to encourage a successful partnership for respective learning and growing.

As within any people-centric industry it is no surprise that a higher education institution can only be as good as its workforce. Therefore, a future focused, talent focused, people centric focused HR team is crucial and mandatory for future (existence?) and institution success. Today’s universities face the same challenges as corporations: talent acquisition, employee engagement and retainment. However recent economic realities and trends in the world of higher education have made HR departments more important than ever.

So how can a HR team help progress the university system and drive next-gen workforce management? They can by improving and applying organizational efficiency throughout the work force, from teaching staff to part-time student workers supported by state of the art HR software. To truly transform the universities workforce, HR departments must focus on the overall strategic efforts of the institution. provide insights into work process and efficiencies, while minimizing transactional HR activities. This Next-Gen HR Department will successfully leverage modern HR software and advanced analytical insights for targeted academic staff recruitment, while seamlessly assess and develop existing talent. Ultimately, Next-Gen HR will ensure a robust human capital talent pool with effective measurements to retain that talent, driving a continual the rise in university ranking.

How to put this into practice? SAP SuccessFactors is here to help HR professionals at universities. SAP SuccessFactors provides the most complete and modern HCM suite in the market. It can help you streamline university HR processes, drive the recruitment and retention challenges, train and re-skill your campus workforce, all based on a platform which is mobile-first, keeps you current with law and regulations, and allows you to be leading in innovation. This helps to digitalize HR and transform university staff in a true Next-Gen Workforce.

More info on next-gen workforce management software solutions:

Rob Jonkers – Solution Director SAP Higher Education.
Twitter: @jonkersrob @sapforhighered
#highered #edchat #edtech



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      Author's profile photo Marilyn Cash
      Marilyn Cash

      What a great article! What useful thoughts!


      Author's profile photo Alisah Wilson
      Alisah Wilson

      Thanks for sharing this information. I really like your blog post very much. You have really shared an informative and interesting blog post with people.