Mandatory action for offline usage after 1802 upgrade

[former_member192750]

Mandatory Action to use Offline Mode in SAP Hybris Cloud for Customer, extended edition apps

The February 2018 release has some exciting changes in our extended edition apps.

After the backend server is upgraded to the 1802 release, certain actions in the 1711 extended app will not work in offline mode.

Reason

Changes in mobile framework during the 1802 release requires additional user handling prior to the upgrade.

As a precaution, users continuing to use the old (1711) app with the new (1802) backend after February 17th 2018 will not be able to download any data offline - only data upload will be possible.

Suggested Actions

1. Users must perform an in-app update in the 1711 extended edition app
   between Feb 9^th 2018 and Feb 16^th, 2018.
   
   


2. Users must download and upgrade to the 1802 extended edition app as soon as it is available the app store.
   
   After the in-app update is applied, the version should be as follows:
   
   Android app 1711.5.0 (O52C51)
   iOS app 1711.5.0 (O52C51)
   Windows 8.1 1711.5.1818.10230 (O52C51)
   Windows 10 1802.1.1819.0 (O52C51)
   Windows Phone 1802.1.1820.0 (O52C51)
   
   You can check the version using the following steps: log off from the app; click the Settings cog wheel; check the version mentioned in the About section.
   Note that the app also shows a popup with the version information once an in-app update is applied.