Eventful Conferences has spent the last four months conducting extensive customer centric research with over 40 Chemicals organizations using SAP and 60+ individuals across North America. These individuals came from a wide range of functional areas within the chemicals industry including supply chain, manufacturing, IT, development, and leadership roles across organizations. Both business and IT were represented in our interviews and research. To balance the customer research, we also spoke with partners and SAP to hear their perspectives.
We asked these chemicals professionals, through both round table discussions and one-on-one conversation, what challenges they faced day to day and their thoughts on the most pertinent issues facing chemicals organizations. The Best Practices for Chemicals Conference will strive to address each challenge, pain point and trend by providing solution-oriented presentations, backed by specific evidence and packaged to provide the audience with clear takeaways on how to achieve similar results.
In this issue we will highlight the need for chemical companies to rapidly adjust to market dynamics and develop new business models with the help of innovative technology. If you missed or would like to revisit the previous entries in our series, please follow the links below.
- Rapid Change – World & Technology
With all things technology – cell phones, computers, internet enabled devices – the pace of change can be overwhelming. And once a product is purchased, many can’t help but feel that it has already changed or been updated, before it can be truly leveraged. In an asset intensive industry, this poses a challenge not only in terms of technology investment decisions but also in its effects on our ability to manage change and our staff; processes need to be updated, staff need to be notified and re-trained, or possibly even reconfigured or let go of altogether.
The Chemicals industry has been well known to be behind the curve in terms of adopting new technology. This slow pace of change is now becoming increasingly unsustainable. The ever-changing world also poses an identity challenge – as “real-time”, “mobility” and “cloud” become business expectations from customers and the marketplace, chemical companies get forced into keeping up with the evolution and quickly changing expectations. As a result, chemical companies often get mired in the logistics and stresses of change, and are understandably interested in best practices for navigating them with greater speed and stamina.
- How can I keep updated with all of these changes!?
- How do I updated my business processes and models to address these changes?
- How can I continue to manage customer expectations when they continue to change with the times?
- How can I leverage UX to meet customer expectations?
- What are some knowledge management best practices that can ensure that I retain my knowledge base?
- How can I optimize staff and staff knowledge in a multi-generational workforce?
- How can I reduce time to market without sacrificing product or data quality?
- What are the new routes to market and what technology is out there to help me to get to them?
We look forward to see you there!