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Author's profile photo Mahesh Sardesai

Output Management – Customize Email Form for Payment Advice

Please find list of related blogs

Please refer to S/4HANA SQUARE ONE for other blogs

This is a continuation of blog for customizing eMail Form Template for Payment Advice. The predelivered eMail templates are maintained in Fiori App Maintain Email Templates.

The Email template is edited online in ABAP UI and does not need the Adobe Livecycle Designer needed for Master Form Template and Content Form Template.

This procedure uses standard SAP delivered Payment Advice form and is chosen because it is convenient to send the payment advice form by email while checks can be printed physically. Instead of standard SAP delivered payment advice form if you want to customize the form then please use the previous blogs for customizing Master Form and Content Form and then define the Content form in the last step under Output Parameter DeterminationForm Template

TIP: Please note that you should download/modify/upload template in Q-System. After it is uploaded in Q-System, you can move forms across landscape using Q-System Fiori tile “Export Software Collection” and then import into P-System using Fiori tile “Import Software Collection”.


Select Fiori app from group – Output Management, Fiori tile – Maintain Email Form Templates

To easily select the template, please set filter as required – click on (1) Predelivered Templates, (2) Description as check, (3) Available Languages as English, (4) Available Countries as USA, Click on (5) Go and (6) RightArrow to open the Content Template.

Click on Copy

You will see the copied form in (1) Custom tab. Select the (2) Email Template and Click on (3) >

Select English Language click on (2) Change Details.

You can change the text and then click on Save.


In Q-System select Fiori group – Implementation Cockpit – Fiori tile Manage Your Solution. You will require authorization to Role SAP_BR_BPC_EXPERT

Select Configure Your Solution,

Enter (1) “domain” and click on (2) Search, Select (3) Define Email Sender Domain and click on (4) >

Enter name of domain

Click on Save.


In Q-System select Fiori group – Business Partner Master – Fiori tile Maintain Business Partner. You will require authorization to Business Catalog SAP_CMD_BC_BP_MAINT_PC

For every business partner (1), click on start (2), Select BP (3), Switch Between Display and Changes (4), Company Code (5)

tab Vendor Correspondence (1), enter Clerk’s internal address (2)

Save the record.


In Q System Select Fiori  group – Output Control, Fiori tile Output Parameter Determination. You will require authorization with business role SAP_BR_ADMINISTRATOR business catalog SAP_CA_BC_OC.

Select Show Rules for (1) Payment Advice Determination Step (2) Output Type, that Dispatch Time shows (4) “immediately”, if not (3) Edit

Check the Receiver is set for the 2 lines as below

Check that Determination Step Channel is set to EMAIL as below..
You may also send a printout to PRINT and this can be set to DEFAULT printer so it does not print to physical printer but is available in the tile Print Queue.

Select Show Rules for (1) Payment Advice Determination Step (2) Printer Settings set to DEFAULT printer. You may set this to print to physical printer as well and this will require Print Queue to be setup.

Select Show Rules for (1) Payment Advice Determination Step (2) Email Settings, select (4) Direct Input, Sender email address (5), Click on OK (6) , to change, click on (3) Edit 
Click on (7) Activate. Answer Yes to question below:

Select Show Rules for Payment Advice Determination Step Form Template as FIN_FO_PAYM_ADVICE, ensure as (4) below , if not (3) Edit.  FIN_FO_PAYM_ADVICE is a predefined template, if you want custom template, please select accordingly

Select Show Rules for Payment Advice Determination Step Email Recipient, ensure nothing is defined as below

Select Show Rules for Payment Advice Determination Step Output Relevance, ensure as (4) below , if not (3) Edit 


Please follow steps for Payment Proposal and Payment Run

Please find below the sample printout. The pdf attachment is standard or as customized in the blog for Master form and Content Form.


The SSCUI configuration as per step 3 will be transported using the Q2P transport using Configure Your Solution, confirm all Mandatory SSCUIs and select the Proceed to Run button. Please refer Execute Configuration Transport Sprints.

Within the above procedure it is mentioned that the form should be transported from Q system to P system using the Fiori Tile Transport Management -> Export Software Collection in Q system and Import Collection in P system.

In Export Software Collection, click on (1) Add Items and select (2) Filters (3) “Email Template”,  Click on (4) Go. From among Form Templates, select (5) the content form and add click on (6) OK to add to the Software Collection. You can then click on (7) Export button at the bottom of the screen.

Login to P-System and Import the Software Collection.


You can open OSS messages using component:
BC-CCM-PRN – Output Management, Cloud Print Manager
CA-GTF-OC – Output Control for forms (S4HANA)


Output Management (1LQ)
Extensibility (1N9) 

Some of the notes below are for S/4HANA on-prem but would help with some content.
SAP Note 2228611 – Output Management in SAP S/4HANA (S4OP)
SAP Note 2791338 – FAQ: SAP S/4HANA output management (S4OP)
SAP Note 2292646 – SAP S/4HANA output control – form templates with fragments (S4OP)
SAP Note 2292681 – SAP S/4HANA output control – form master templates (S4OP)

Hope this was useful.

Mahesh Sardesai
SAP Canada
S/4HANA Cloud Product Expert

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      Author's profile photo Andrada Avirvarei
      Andrada Avirvarei


      Thanks for sharing this information, is very well documented. Is this process similar to on premise solution?

      Author's profile photo Radhika Mandhana
      Radhika Mandhana

      Have you tried on premise? i am facing an issue. the email status is to be output and not changing to completed status. can you please help?

      Author's profile photo Samuel Poisson
      Samuel Poisson


      Do you now if new output management is available for payment advices in on premise solution ? I have some issues in the configuration no e-mails are generated.

      Thank's for your help.

      Best regards

      Author's profile photo Juan Jose Madrid Amezcua
      Juan Jose Madrid Amezcua



      Thanks for this tutorial was very useful.


      I was wondering if there is any chance to change the field of the email receiver, we want to use the field of the email from the BP role: Business Partner (Gen.)  instead of Supplier (Fin.Accounting).


      best regards,


      Author's profile photo Ranson Xie
      Ranson Xie

      Hi Juanjo,

      I have a requirement for setting the vendor's email(Business Partner General Tab) as the email receiver, do you have fixxed it?


      Best Regards,




      Author's profile photo SAP BASIS AMS

      Hi Juan,

      Did you find the answer for your question, I'm looking for the same solution for my client, Please help.



      Ramesh Koney

      Author's profile photo Gaurav Kashinath Pednekar
      Gaurav Kashinath Pednekar

      how do I add these in my flexible workflow step? any idea

      Author's profile photo Winny Loh
      Winny Loh

      Thank you for the detail explanation. However, would like to check if it is possible to have the email recipient to be business partner's email (SMTP_ADDR) instead as seen on the screenshot mention the "Step Email Recipient, ensure nothing is defined as below"



      Author's profile photo VINOD KUMAR NEMALIPURI

      Mahesh Sardesai Hello sir this was nice explanation and appreciates for your patience.

      I need same step by step process for s4 hana 2020 FSCM email notification to user when sales order is blocked for credit , please suggest me any link or if you have step by step, please send me

      i am trying to find step by step instructions i did not find anywhere i am not getting email i tried diffrent ways but i am not sure i fallowed proper way hence i am not getting to request you to send me.

      email notification to user when sales order is blocked for credit.