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Hello Everyone,

Very often i hear the question in our partner events, ticketing systems, support inbox, and community  about integration with SAP BusinessOne and more specially partners looking for a list of supported integration scenarios with SAP BusinessOne. So I am writing here a blog post providing you exactly this information.

The following blog explains you the interaction between SAP Customer Checkout and SAP BusinessOne

 

  1. From SAP BusinessOne to SAP Customer Checkout, you can synchronize and store in SAP Customer Checkout the following information’s
  • Business Partner(relevant fields)
  • Article (relevant fields)
  • Standard Price List (Net Price List, Gross Price List, and Price for Unit of Measure of Articles). Only price in 1 currency is fetched and stored.
  • Period and Volume Discount on standard Price List (Period Discount, Volume Discount)
  • Special Price for Business Partner (Period Discount, Volume Discount)
  • Discount Group.

The below information is fetched

DISCOUNT GROUP

All BP Customer group Specific BP
Item Group Discount  Yes  Yes Yes
Free Yes Yes Yes
Item Discount Yes Yes Yes
Free Yes Yes

Yes

 

The below information is NOT fetched

DISCOUNT GROUP

All BP Customer group Specific BP
Item Properties No No No
Specific manufacturer No No No

 

2.The following documents can be fetched when online from SAP BusinessOne to SAP Customer Checkout to Pay

  • AR Invoice or AR Reserve Invoice
  • Payment for down payment
  • Paid down payment
  • Payment on account
  • Credit Note

3. The following documents can be fetched when online from SAP BusinessOne to SAP Customer Checkout to Create Receipt in SAP Customer Checkout

  • Sales Order
  • Sales Quotation
  • Existing AR Invoice or AR Reserve Invoice without Payment information to create Returns (without reference to original AR Invoice or AR Reserve Invoice)

 

Note!! There are several limitations like already assigned Serial and Batch numbers are removed, same document can not be fetched multiple times,

Sales BoM with child items needing batch and Serial numbers and more limitations when fetching sales order and Sales quotation. Kindly verify your customers use cases before using in Productive mode.

 

4. The following documents can be created from SAP Customer Checkout to SAP BusinessOne

  • AR Invoice + Incoming/Out-going Payment
  • AR Reservice Invoice + Incoming/Out-going Payment
  • AR Reservice Invoice + Delivery + Incoming/Out-going Payment
  • The first 3 combination mentioned above with reference to a sales order or Sales Quotation.
  • Incoming Payment
  • Out-going Payment

 

Note!!  Creation of only delivery for an existing AR Reserve Invoice is not supported.

 

5.The following information can be fetched when online from SAP BusinessOne to SAP customer Checkout

  • Batch and Serial numbers for an Article + Warehouse combination
  • Stock information for a material and Warehouse List maintained in SAP Customer Checkout configuration.

 

So in this blog you have learnt about the various integration scenarios that SAP Customer Checkout offers with SAP BusinessOne. Ofcourse partners should test the specific customer scenarios and use-cases before going into productive mode.

I would highly recommend that you try out these scenarios on your own so that you get a firm understanding of SAP Customer Checkout with SAP BusinessOne.

About me: 
My name is Bikash Bansal. I work for SAP SE, Germany. My current role is of Product Owner for SAP Customer Checkout.
You can find more blogs from me about SAP Customer Checkout here .

 

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