It’s incredible to see how far technology has come, and it’s exciting to see the direction it’s going. Tech has revolutionized the way we do almost everything and has made our lives a lot easier. From healthcare to corporate industries, technology is changing the way everything works. Here are twelve industries tech has already impacted and will continue to develop in 2018.
Healthcare. Tech has already made a huge impact on the healthcare industry over the years, but there are still changes in the works yet to come. Continued development of technology will not only improve data input and record keeping, but it will also help customize healthcare plans to individual patients, make healthcare more accessible (through programs like telehealth), and possibly even revolutionize the way research is conducted and cures are found. One company has proposed using blockchain technology to share research and data with the entire world in real-time, encouraging all providers and facilities to collaborate and find more effective treatment models faster.
Retail. Thanks to the internet and related network technology, we’ve already seen a change in the retail industry – everything is moving online. Not all tech has impacted physical retail stores negatively, though. As programs continue to develop and data becomes more available and easier to collect, retail stores will be able to narrow and improve their selection as well as make the checkout and other customer services processes simpler and smoother.
Ecommerce. Ecommerce has already grown immensely, thanks almost entirely to tech developments related to the internet. With an improved ability to collect data, ecommerce businesses will be better equipped to appeal to their target audience. Other developments will also improve and automate the purchasing process, making it easier and safer for consumers to checkout.
Transportation. Apps like Lyft and Uber have already disrupted the transportation industry. The ability for a passenger to pick up their phone, open an app, and find a driver (who has been rated by the passenger community as being polite, safe, etc.) has made taxis more of a second choice. Taxis aren’t the only part of the transportation industry being affected, though. As we get closer to automated drivers, trains and busses will likely become automated, too. Not only will the effort of driving be eliminated, but public transportation will become more affordable for transportation companies and (hopefully) passengers as well.
Shipping. Amazon is one company that has taken advantage of existing tech and is already working with future tech to make the process of shipping to customers even easier and more automated. Drones, for example, are a technology being considered as one new way to deliver packages directly to doorsteps in a matter of hours rather than days. Self-driving vehicles is another technology that has the potential to change the way shipping happens. Shipping has already come a long way, but there are sure to be more compelling changes as tech develops.
Security. From home security systems to identity protection, technology has had a huge impact on the security industry. Tech has already increased the level of security available to homeowners and consumers, but as it continues to develop, the analyses required to increase and improve security will be increasingly handled by artificial intelligence. This will allow humans to use their time more thoughtfully, letting the AI sort through vast data sets in order to find the pieces that are valuable.
Manufacturing. With the development and increased availability of 3D printers, small and simple parts manufacturers may find themselves competing against their own consumer base. Although the technology is still developing, there is little doubt that more 3D printing tech is on the horizon, leaving certain manufacturers in a tight spot. Conversely, it could be possible for the manufacturing industry to harness these technologies to help to increase output and operate more efficiently, too.
Sales. Gone are the days when an actual telemarketer called you during dinner – now you get pre-recorded calls from robots at nearly all hours of the day and night. Technology has already changed the way sales are done, but it’s not all to the detriment of the consumer. With the ability to send emails tailored to specific interests, consumers can get more relevant ads and sales pitches without the on-the-spot pressure of a phone call. Technology has also improved the process for sales teams by taking over the “busy work,” saving them time to make more calls, personally manage and cultivate leads, and be more effective and productive overall.
Finance. The development of software programs and other technology has already impacted the finance industry, but as artificial intelligence continues to develop the finance industry is sure to see even more change. With the rules and restrictions placed on financial advisors, some have found it difficult to be as effective as they once were. Virtual, online advising programs can effectively perform within the parameters set, making them increasingly popular.
Travel. Websites like Expedia and Travelocity have already had a big impact on the travel industry and travel agents around the world. Other sites, like Airbnb and VRBO, are also having an impact by changing the way travelers book rooms and find places to stay. As technology continues to develop, the travel industry is sure to see even more changes to the way people book and travel.
Secretaries and Assistants. It’s difficult to replace a good secretary or a strong executive assistant, but technology is definitely working on it. While there’s no way to replicate a real-life human being (yet), virtual assistants and online programs designed to schedule and manage meetings are becoming increasingly popular for top businesses and executives. They still have a way to go to replace their human counterparts, but as tech advances there will likely be fewer secretaries and assistants than virtual receptionists.
Cable/Satellite TV. If you didn’t have cable growing up, you were probably always at a friend’s house to catch the latest episode of your favorite TV show. Cable and satellite are still common monthly expenses and might not go anywhere for awhile yet, but subscription services like Netflix and Hulu have already made an impact on the cable and satellite TV industries and are slowly cornering the market. As technology continues to push society toward a more online, cloud-based virtual world, cable and satellite TV may become obsolete.
What other industries do you think tech will affect? Which industries do you think will benefit most?