SAP Asset Intelligence Network Jump Page

This blog serves as a one-point-reference for all SAP Asset Intelligence Network contents, and is updated frequently. This page is meant to collect relevant links and consolidate existing resources here. Feel free to ask questions, as the team that developed the content is monitoring the blog comments, and will respond to your queries.

What is SAP AIN

The SAP Asset Intelligence Network (SAP AIN) brings together the following types of customers:

• Operators: Large scale companies from various industries that buy, own and operate industrial, mobile and other assets
• Manufacturers: Industrial asset manufacturers that design, produce, sell, commission and operate/service industrial assets
• Distributors & Service Providers: Companies that operate close to the operators and provide them with sales and services for the manufacturer’s assets

An important capability of SAP Asset Intelligence Network is to ensure data privacy and security along the horizontal data and process integration spanning multiple stakeholder and asset data providers.

The applications running within the Java back end define the main components of SAP AIN and implement the core business processes of SAP AIN. These applications rely on a number of general services provided by SAP Cloud Platform, like the Persistency Service, Identity Services and Document Service. The figure shows the components and their dependencies at a high level.

The SAP Asset Intelligence Network (SAP AIN) platform provides Rest APIs for the relevant SAP AIN business objects such as Attribute, Attribute Group, Template, Model and Equipment. Data can be exchanged between other back end applications (SAP/non-SAP) using the APIs provided by the SAP AIN application. Authentication of the API can be done using either Client Certification or OAuth.

Get Started

• Solution Overview

• Learn About Latest Features

• Product Documentation

• Explore the APIs

• Product Roadmap

Top Benefits

Value for Manufacturer/OEM:

• Establish one channel to many operators and service providers
• Centrally manage information once
• Push communication and alerts to operators and service providers
• Build knowledge of installed base
• Gain operations insights
• Improve operator satisfaction
• Generate new revenue sources
• Position and sell value-added services
• Enable management of stakeholders by network operator (SAP)

Value for Service Provider:

• Establish one channel to many operators and manufacturers
• Work on a reliable data source
• Collect service data centrally
• Create transparency for operator and manufacturer on changes to assets
• Create new business models
• Enable management of stakeholders by network operator (SAP)

Value for Operator:

• Establish one channel to many manufacturers, electronic product codes (EPCs), and service providers
• Push communication and alerts to manufacturers and service providers
• Receive notifications, service work summaries, and service bulletins
• Work on a reliable data source
• Maintain higher asset availability
• Reduce manual asset search effort
• Reduce master data maintenance effort
• Achieve higher process safety by transparent and bundled product/service offerings from manufacturer
• Enable management of stakeholders by network operator (SAP)

Business Process Integration

• Onboard users, configuration tasks, and business process integration

• Information that can be used to configure and set up Integration

Important SAP Notes

SAP Notes can be searched in the SAP Notes Database. This database is also accessible from I7P systems and the Support Launchpad.

• 2382303: EAM Integration Overview

• 2327152: Linking of EAM objects to AIN Models

• 2366582; 2417919: Display of AIN model information in EAM side panel

• 2405095: Common objects for AIN-EAM Release 2.0

• 2413805: AIN Equipment Creation and Synchronization for EAM Objects

• 2422598: Document Creation and Synchronization

• 2405074: AIN Announcement Processing in EAM

• 2382489: AIN Authentication Client Certificates

• 2526795: Preparatory note for AIN-EAM Integration Release 3.0

• 2487706: AIN Authentication-OAuth 2.0

• 2488386: Common objects for AIN-EAM Release 3.0

• 2487705: Replicate Work orders from EAM to AIN

• 2485457: AIN Equipment Creation and Synchronization for EAM Objects- Background Mode

• 2552580: Common objects for AIN-EAM Release 4.0 – Batch 1

• 2552577: Document Creation and Synchronization – Version 2

• 2568695: Common objects for AIN-EAM Release 4.0 – Batch 2

• 2553257: AIN Equipment Creation and Synchronization for EAM Objects- Version 2

• 2568696: Replicate Notifications from EAM to AIN

• 2601111: Document Creation and Synchronization – Same Document Type for Model and Equipment Documents

• 2600287: AIN Equipment Creation and Synchronization for EAM objects- Propose Equipment Functionality

• 2592547: Delivery Class changes –  AIN-EAM Integration tables

• 2661082: AIN-EAM Integration Release 5.0 Features

Blogs

• Extending Standard Apps on Consumer Accounts of SAP AIN

• An Overview on SAP Asset Intelligence Network

• The Ultimate Cheat Sheet on Mass Upload of Spare Parts: SAP AIN

• Exploring the Possibilities with SAP AIN APIs

• Little Known Ways to Work Orders: SAP AIN

• Give Me 10 Minutes, I’ll Give You the Veracity about Asset Intelligence Network (SAP AIN) Integration with SAP Hybris Cloud for Customer (C4C)

• Fast-Track ERP Integration with SAP Intelligent Asset Management

List of Useful Documents Information

• See how you can use SAP Asset Intelligence Network as a global registry for industrial assets

• Explore an interactive LEGO Model for SAP Asset Intelligence Network

• Demystifying Digital Twins; Your Top 5 Questions Answered

Videos

• Watch an overview video

• Factory Automation and SAP Asset Intelligence Network

• SAP Process Automation & SAP Predictive Maintenance

• Meet the Network of Digital Twins

• SAP’s View on Nettwork of Digital Twins

SAP EKT Materials

You can access the EKT Learning Map via SAP Learning Hub (for Customer and Partner, subscription required)

SAP Asset Strategy and Performance Management 1711: Learning Map for Consultants

SAP Support Knowledge Base

• Search for SAP Asset Intelligence Network content in a variety of repositories; including SAP Notes, SAP Knowledge Base Articles (KBAs), SAP Community content, SAP Help Portal and more.

• Search for SAP Asset Intelligence Network terminology under the component IOT-ASM

Licensing Options for SAP Asset Intelligence Network

Your subscription level determines the features and functionality available to you. All subscriptions include the following:

• Access to the cloud service SAP Asset Intelligence Network
• Software maintenance and support
• System operations and support

The following material numbers are relevant for SAP Asset Intelligence Network:

• 8004504: SAP Asset Intelligence Network, membership fee
• 8005995: SAP Asset Intelligence Network
• 8005247: SAP Asset Intelligence Network Document storage fee

You will receive your URL and access credentials within 7 business days of licensing SAP Asset Intelligence Network.

Communicating Assets Available on SAP Asset Intelligence Network and Font Treatment Usage

SAP created an endorsement font treatment for SAP Asset Intelligence Network that manufacturers of network-ready assets can use to delineate and market such products. The guidelines only cover elements related to SAP Asset Intelligence Network and its related endorsement font treatment, which can be associated with products that have been designed and approved to run on this network.

Customers or partners who have subscribed to SAP Asset Intelligence Network and have assets registered to the network may use the term “available on SAP Asset Intelligence Network” in communications. You may refer only to an asset, not to an entire company, as being available on SAP Asset Intelligence Network. Only customers or partners who have assets registered to SAP Asset Intelligence Network are permitted to use this term. It is an additional message and should not be part of a customer or partner product name.

Operators who join SAP Asset Intelligence Network and own network-ready assets can click and download asset data to instantly populate their company’s enterprise asset management system.

The following groups can use the font treatment:

• Asset manufacturers and service providers: A manufacturer or asset service provider can display the endorsement font treatment on their Web site and in brochures and service manuals, but only after publishing content to the network (such as maintenance instructions, engineering characteristics, and documents such as certificates, manuals, and drawings).
• Premium customers of SAP Asset Intelligence Network: Operators who join the network as premium customers can use the font treatment to access the digital twin data stored on the network. The font treatment will be part of the standard package for premium customers.
• SAP partners: SAP partners will also be able to use the endorsement font treatment. Details on their use of the font treatment will not be finalized by April 2016. However, the general strategy is that partners will also be able to provide content and applications on SAP Asset Intelligence Network and resell this content to their customers.

Please refer to the SAP® Asset Intelligence Network Guidelines for Customer Communications and Font Treatment Usage document before applying the Font Treatment Online and in Print.

• SAP Communication guidelines link: https://help.sap.com/doc/c128a4ff7a9d4df2832f57223952ae37/1805/en-US/SAP_Asset_Intelligence_Network_Communication_Guidelines.pdf
• SAP AIN image: https://help.sap.com/http.svc/download?deliverable_id=20752908

SAP Cloud Service Offering

• SAP Data Centers

• Review Data Center Security

Contact Support

We’re here to help! Get in touch with Service and Support using one of these options:

• Report SAP AIN issues via BCP incident using specific components

• Report an incident via the SAP Support Portal

• E-mail us for non-technical assistance

• Call us for non-technical assistance

• Visit the software support and maintenance community on SCN