One of the best ways to show what Life is like at SAP is to share our employee stories to provide insight into their experiences and what being successful means to us at SAP. I am Heather Walker, and I work on the Global Employer Branding team. Over the last few months I have had the opportunity to speak with 50 colleagues across our Europe, Middle East and Africa region to help share their stories. Here is one of those interviews:
As a child, Yves, from Belgium, wanted to become a pilot, but deteriorating eyesight meant a change of career plan. Now a Senior Technical Quality Manager for SAP, we spoke to him about his journey.
When did you start working at SAP?
I was rehired by SAP in Belgium in October 2017 having previously working in Spain and Switzerland as a Technical Solution Architect and the UK as a Managing Consultant and Technical Solution Architect.
What qualifications did you need for your current role?
The Technical Quality Manager (TQM) role requires a diversified set of skills. Briefly summarized the TQM assists Premium Engagement customers in safeguarding their operations and projects but also in defining their future processes, landscapes and IT strategies. Hence it is up to the TQM to define a service plan which best suits the customer requirements in all those areas. As such, no in-depth technical expertise is required, but broad experience with the SAP product portfolio as well as service delivery skills and project management skills. Most important maybe are the soft skills however. Establishing a trust relationship with the customer is the key to success.
What does your career at SAP mean to you?
As I have worked for SAP in several countries, and for major and smaller partners, I know very well that working for SAP comes with certain “benefits”. To me it means being part of an organization in which I am surrounded with the most experienced people in the sector and where I am close to the source of information. The openness of the SAP organization is very well reflected in the cooperative attitude of the SAP employees. Besides this, it is a requirement when working in a front office role for SAP to remain sharp and the respect and satisfaction that come with it are well worth all the effort.
What does success look like to you?
A customer that wants to keep working with me. Especially when it comes to defining their future. That means that I earned the trust which is required to demonstrate SAP MaxAttention value in both safeguarding and transformation activities!
If you could go back in time and give your 18-year-old-self one piece of career advice what would it be?
Try! Do not be scared to do something or go for a change. One way or the other you will always take something away from it for yourself and/or others. It will help you to discover what you’re good in, what the limitations are and maybe most important what will give you professional satisfaction.
To see where Life at SAP could take you, click here.