ITSM Widget MyMessages change/delete user preference for filter values
How can you change/delete user preferences for widgets MyMessages at ITSM homepage?
(SolMan 7.1 SP9 and newer)
This concerns the following widgets (see view cluster AIC_VC_MYMSG)
and there filter values:
- Message Type
- Maximum Number of Results
In addition to post ITSM assignment block with maximum number of results too high, these filter values are stored in table DSWPUSERPREFS for a specific user and not in BSPC_DL_PERSSTOR:
You can edit this entries directly with transaction SE16:
(example for widget My Messages – For Dispatching)
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