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Author's profile photo Anandhan Loganathan

Module configuration SOAP – UserToken SAP PI

Hi All,

Good Day!

Recently came across the this Error (SOAP Response message contains an Error – HTTP 500 Internal server error), Its the general error, but the root case of this error different hence sharing.

Error Details:

We have faced issue while sending the data to receiver services, the receiver channel is SOAP, error shown like below:

SOAP Response message contains an Error – HTTP 500 Internal server error


The error message “SOAP Response message contains an Error” some time occurs for the Sync Interfaces, when the “Response message/ACK not came from the receiver services” but in this case it is a Async interface no response is required.

The root case of the Error:

In the SOAP channel, module configuration done for UserToken, The User taken has UserName and Password values, the channel contains the incorrect¬† User taken’s UserName and Password. But the error message not exactly showing its the login issue because the login details passed over user token.

Once we update the the¬†User taken’s UserName and Password, its started working and message flown to the receiver services system.

Its a short article, but may be useful for some one who is having this type issue.



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      Author's profile photo Ahamad shaik
      Ahamad shaik

      Hi Anandhan,


      keep it up and keep update



      Ahamad Shaik