Community navigation for newbie – issues
Let’s discuss the following scenario:
I am a consultant for SAP BPC and I want to read discussions on this product in SAP Community. Later I will ask my questions, but first I need to read.
I am going to www.sap.com and look on the menu. Trying to find the subject of interest:
Looks like I have to press “All Content”
In the search I have to enter the part of official product name, not “BPC” or “BPC NW”…
After some delay I will see general tag page with a combined list of questions and blogs:
I can select only questions using filter but the list is not really useful. It’s sorted by creation date/time and no info about answers.
I can open questions:
And if I go back using browser button I will see the again the tag list (for sure with the same delay).
The idea to click on this link:
is not obvious!
And a lot of users are not working with the Q&A tag list:
To my mind the general tag page has to be redesigned to provide direct links to Q&A Tag list and to Blog Tag list (may be instead of filter). Something like: