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Author's profile photo Former Member

How to resolve issue if PI ESR and Integration Builder not opening from browser

Hi All,

Having PO 7.5 with SP6. Java version 1.8.0_151 64bit

C:\Users\nikunj_thaker>java -version
java version “1.8.0_151”
Java(TM) SE Runtime Environment (build 1.8.0_151-b12)
Java HotSpot(TM) 64-Bit Server VM (build 25.151-b12, mixed mode)

ESR and Integration builder is not opening from Web Browser after click on respective link java initiated but post some time it dies and no response

I followed step mention in trailing but issue not resolved.

My java version compatible as per SAP note –

Then i tried with below manual approach which mention at

From command prompt

You can also launch an application from a command prompt by typing javaws jnlp_urlwhere jnlp_url is a url to the jnlp file of the application.

  1. Go to Start > Run > type command
    A command prompt window will appear.
  2. Type javaws url_of_jnlp

i.e. C:\Users\nikunj_thaker>

i.e. C:\Users\nikunj_thaker>javaws

Which working fine and able to open.

Then i had try to find out what is root cause why not opening from web browser when i had checked JNPL file realized memory parameter was not set correctly which caused this issue.

After correcting its start working in web browser.

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      Author's profile photo Ankit Kansal
      Ankit Kansal

      Hi Nikunj,

      Do you get any error message ? If so, please share that error message.



      Ankit Kansal


      Author's profile photo Gopi krishnan
      Gopi krishnan

      Hi Nikunj,

      can I know what and all changed in jnlp file can u ping elaborate


      the same issue  now I'm facing, Thanks in advance


      kind regards,

      Gopikrishnan k