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Author's profile photo Pooja Bhalla

Add SAP Analytics Cloud Report as a Mash-up in SAP Hybris Cloud for Customer

SAP Analytics Cloud (SAC) and SAP Hybris Cloud for Customer (C4C) analytics integration has been tightened further.

If you have an SAC report it can be viewed in C4C as a live report. You can play around with your SAC Story and perform all possible actions within the C4C system. To do this you should setup SAC report as a mash-up in C4C.

Follow the instructions below to do the same:

Firstly, get the URL for SAC story. The blog below provide details for the same:

Once you have the correct URL create a HTML Mash up in C4C. This can be done in Administrator Work Center – > Business Flexibility -> Mashup Authoring

Create an HTML mash-up

Select Mash-up category and port binding based on your scenario.

The example scenario that I am taking here is – I manage a large account called Globex. We get business form multiple Globex subsidiary. When I am going to meet the customer, I would like to have a visibility on all the business we get from each of its subsidiary, what work we completed and what is the Pipeline of opportunities. The data for this report is coming from multiple systems.

Invoice Data – S/4 HANA

Work completion details – S/4 HANA

Pipeline – C4C
I created a story in C4C that filters on this account and pulls data from both S/4 HANA as well as C4C. Since this story is relevant for Account Object I selected Port Binding as ‘Additional Account Information’.

The Story has multiple reports thus I will need more space to show the data. That’s why the mashup width has been increased to 700.

Now add the URL that we created in step 1 and extract the parameters:

When you extract the parameters by default each one will have a ‘$’ sign in between. Change this to 1. And add the parameters as below:

f01iModel -> Model ID:Model ID

f01iDim -> Dimension ID

*Note Model ID and Dimension ID are SAC model ID and SAC story filter dimension ID

Since we want the Mash-up in C4C to show contextual data we will pass the values from the screen.

Set f01iOP and mode based on your requirement. Please refer to the blog below to understand the meaning of these parameters


Once the mash-up is saved it will be available to be added in the Account object.

Add the mash-up in the appropriate Tab of Account Object. This can be done by an Admin in Adapt mode. Click Adapt->Edit Master Layout and make the mash-up visible.




This will enable the end user to analyze the data contextually when he/she is reviewing the account details.


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      Author's profile photo Lakshmikanth Adharapurapu
      Lakshmikanth Adharapurapu

      Thanks a lot for the  info, i have a SLA report in C4C and i would like to extract in to SAC, i can only see standard service request collection reports when i try extracting from C4C..any idea how to get  SLA reports from C4C to SAC?

      Author's profile photo Pooja Bhalla
      Pooja Bhalla
      Blog Post Author

      You should be able to see all C4C reports in SAC. What connector are you using?


      Author's profile photo Lakshmikanth Adharapurapu
      Lakshmikanth Adharapurapu

      Thanks Pooja,

      could you see my question posted in SCN for details, As recommended by SAP, i put this issue in SAP collaboration forum too.



      Lakshmikanth Adharapurapu