CRM and CX Blogs by SAP
Stay up-to-date on the latest developments and product news about intelligent customer experience and CRM technologies through blog posts from SAP experts.
cancel
Showing results for 
Search instead for 
Did you mean: 
susheelkc
Employee
Employee
Note:


  • The mobile SDK and Servlet are obsolete as of the SAP Marketing Cloud 2011 release. As an alternative, you can use the new integration flows to integrate your mobile app with SAP Marketing Cloud. For more information, see Mobile App Integration with Google Firebase.

  • Apple Wallet and Android Pay are also obsolete as of the SAP Marketing Cloud 2011 release. There is no alternative available.



Starting with the 1711 release of the SAP Hybris Marketing,
Mobile Channel solution is enhanced with Apple Wallet and Android Pay integration.

The graphic below illustrates the end-to-end process flow of the enhanced Mobile Channel solution.




With these new enhancements:

  • As a marketer, you can associate the coupon that you created with an offer, in turn, associate this offer to a campaign, and then send these offers and notifications to the mobile app via push notifications (on the SAP Hybris Marketing end).

  • As an end-user, you can now save these offers (with coupons) in the push notification links to either an Apple Wallet or Android Pay app on your mobile device to redeem these offers.


Hope you enjoy these enhancements in our Mobile Channel solution!
10 Comments