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List of error symptoms for troubleshooting remote connectivity - Web services

former_member24184
Discoverer
‎10-31-2017 4:44 PM
Introduction

You are experiencing some difficulties with Web services in your system. This List of Error/symptoms might provide what could be the possible reasons and the recommended actions to solve them.

 

No configuration for access path


( This error is only reported form an ABAP server system )


















SRT error message SOAP:1.048 SRT: HTTP error: ("HTTP Code 500: SRT: Unexpected failure in SOAP processing occurred: ("No Web service configuration for this access path: "urlpath"")
Possible reasons/recommended actions

  • Endpoint not activated in target tenant

  • Existing but wrong target tenant: Check that the tenant URL points to the correct tenant

  • Spelling mistake in URL path: Check the URL of the target endpoint


 

Service unavailable




















SRT error message SOAP:1.048 SRT: HTTP error: ("HTTP Code 503: Service Unavailable - Details see in error log of transaction SRTUTIL")
Possible reasons/recommended actions

  • The HTTP request was send to a proxy server which does not route the hostname, for example, because the host is already in the callers subnet: Check that the client configuration contains no proxy settings and the proxy exclude List is correcly filled for the target host DNS alias.


Proxy or target server not reached




















SRT error message SOAP:1.023 SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_CONNECTION_FAILED")
Content in ICM trace ( SAP ) *** WARNING => Connect to host:port failed: NIEHOST_UNKNOWN(-2) {0093d808} {root-id=00163E0113341EE0B7BC6445E79BF1CE} [icxxconn.c 2345]
Possible reasons/recommended actions

  • the configured server is not available. Check that the hostname defined in the client configuration is correct

  • The configured proxy server is not available. Check that the host in the client configuration or in the global proxy settings are correct


Wrong port




















SRT error message SOAP:1.023 SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_CONNECTION_FAILED")
Content in ICM trace ( SAP ) [Thr 139886519207696] *** WARNING => Connect to host:port failed: NIECONN_REFUSED(-10) {0085da90} {root-id=00163E0113341EE0B7BC6445E79BF1CE} [icxxconn.c 2345
Possible reasons/recommended actions

  • wrong port number chosen: Check the correct HTTP or HTTPS port of target host.

  • wrong server name which has a different HTTP or HTTPS port number. Correct the server name.


No SSL port




















SRT error message SOAP:1.023 SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_SSL_ERROR")
Content in ICM trace ( SAP ) Secude-Errorstack: Thr 139886534002448 ERROR in ssl3_get_record: (536871970/0x20000422) SSL record with the wrong SSLPlaintext.version received
Possible reasons/recommended actions

  • the configured port exists, but does not serve a SSL socket: Check the correct port number.


SSL wrong host




















SRT error message SOAP:1.023 SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_SSL_ERROR")
Content in ICM trace ( SAP ) *** WARNING => Connect to host:port failed: NIECONN_REFUSED(-10) {00abde05} {root-id=00163E0113341EE0B7BC6445E79BF1CE} [icxxconn.c 2345]
Possible reasons/recommended actions

  • wrong host name: check client configuration


Wrong user or password




















SRT error message SOAP:1.048 SRT: HTTP error: ("HTTP Code 401: Unauthorized - Details see in error log of transaction SRTUTIL")
Possible reasons/recommended actions

  • Determine the correct user and password. Determine the correct password on provider side and reset the password if necessary.


Missing SSL certificates in used PSE for SSL




















SRT error message SOAP:1.023 SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_SSL_ERROR")
Content in ICM trace ( SAP ) Secude-errorstack: ERROR in af_verify_Certificates: (24/0x0018) Verfification of onecertificate of path failed
Possible reasons/recommended actions The provider will have to remove the problematic certificates from their server keystore


 

Superfluous certficates send by server




















SRT error message SOAP:1.023 SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_SSL_ERROR")
Content in ICM trace ( SAP ) Secude-errorstack: ERROR in af_verify_Certificates: (24/0x0018) Chain of certificates is incomplete : "EMAIL=maik.mueller@sap-ag.de, CN=SAPNetCA, OU=SAPNet, O=SAP-AG, C=DE"
Possible reasons/recommended actions

  • the certificate of a certification authority is missing which is needed to verifiy the target server's SSL certificate.


SSL wrong match of server name and certificate common name




















SRT error message SOAP:1.023 SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_SSL_ERROR")
Content in ICM trace ( SAP ) Secude-errorstack: *** ERROR => SSL client handshake with ldciajp:50001 failed: SSSLERR_SERVER_CERT_MISMATCH(-30)
Possible reasons/recommended actions

  • The server name or server name pattern contained in the server's certificate does not match the host name used in the client configuration. Make sure that both strings are exactly identical.



Certificate logon failed




















SRT error message SOAP:1.048 SRT: HTTP error: ("HTTP Code 401: Unauthorized - Details see in error log of transaction SRTUTIL")
Possible reasons/recommended actions

  • If certificate based logon is configured in the client, make sure that the certificate used by the client is mapped to a user on provider side.



SSL wrong host name when using outbound proxy




















SRT error message Unauthorized
Content in ICM trace ( SAP ) *** ERROR => IcmConnInitClientSSL: Proxy connection to host:port failed: Service Unavailable(503)
Possible reasons/recommended actions

  • Wrong host name configured on client side


HTML error page received from server




















SRT error message SOAP:1.048 SRT: HTTP error: ("HTTP Code XXX
Possible reasons/recommended actions

  • Check the HTML error page in transaction SRT_UTIL for further information

  • you can get details on logon errors or web dispatcher problems.


Missing SSL service on client side
















HTTP error message HTTPIO_PLG_CANCELED
Possible reasons/recommended actions http://forums.sdn.sap.com/thread.jspa?threadID=1991656 for adding a HTTPS server port on clien side







 

 
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