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This is Terry Qi from Solution Manager development team. As the project manager of “Social Application Integration” team, I would like to share with experts and customers in Solution Manager fields about an innovative idea. Hopefully the innovative idea can increase end users’ user experience and working efficiency in future.

Background of the idea: according to data from StatCounter, network traffic generated by mobile devices surpassed the one by PC devices since October, 2016. It’s a strong proof that people is eager to use the “mobile” way to communicate, entertain and even work, more than ever. Would it be possible to monitor IT equipment and handle IT workflows with Mobile? What even more appreciated is that: the solution requires no additional Apps installing in the mobile, but utilizing the existing Social Communication Apps, such as Facebook Messenger, Skype and so on?

Our team had investigated into this way and came up with a prototype.

Below is a demo showing the prototype we created. You can see that end user can interact with Facebook Messenger to handle System Monitoring and Request for Change business, anywhere, anytime, without VPN or complicated logon procedures.

https://video.sap.com/media/t/1_wl325454

Our team is looking forward to listening to your feedback: do you think the idea is valuable? From your point of view, any other business scenarios can be added into this integrated solution? Any questions?

You are welcome to leave a comment below and discuss with us directly.

If you are a Solution Manager customer, or you have customer relations who are interested into this idea, you or your customers are welcome to join the collaborative project we set up through Customer Engagement Initiative (CEI) program, in which customers can work together with us to improve the prototype, and hopefully make it become an official product in future!

Register Link: https://influence.sap.com/sap/ino/#/campaign/1058

Any questions, feel free to comment below.

 

Best regards,

Terry Qi

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9 Comments

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  1. sarah emi

    The best explanation of social media usage and its effectiveness for the business. There is no doubt that social media platforms are the best place to express your business to the world. you can get targeted audience, relevant customers, conversions and increased traffic to it. Social Media Marketing services are also helpful in this regards. They can optimize your entire business into a famous brand. Whereas, you need to get help from some Web Designing Services to design a unique platform for your work.

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    1. Terry Qi Post author

      Thanks for your comment. The social media channel you mentioned is the one company opens to its consumers, while in our prototype, the channel is created between company and its employees. From an employee point of view, there is only 1 entry – the social App, Skype or Facebook messenger – through the entry, he/she can not only handle personal contacts and relationships, but also company business and workflows. That’s the main purpose of our idea.

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  2. sana ahmed

    Social media plays the vital role in expanding your business and promoting your brand. It is now playing the key role to start any business. On the top, there is Facebook through which you can show your brand to the whole world as well as earn through facebook.I am a writer and provides Best Article Writing Services in Pakistan.I earn through social media platforms like Facebook and Reddit. So i must say it’s the easy way to earn and expand business

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  3. Lucas Norris

    No doubt social have a strong impact in our daily life and it is easy and best place to earn money and also advertise your relevant products, it generates traffic and also you can easily get target audience as a nursing essays provider I’m always searching for the platform where I get traffic on my website and through social media easily achieve the desired target.

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  4. Anthony Winter

    Social Media is something which helps you to promote your sites get linked with others and when we talk about Facebook, twitter they are best and most top social media platforms in the world people use them to promote their work with others and also use it to get traffic on their sites as an academic writer at cheap assignment writing help I’m always searching for best platform to promote my work and social media helps me a lot.

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  5. Julia Roberts

    After a massive change on WhatsApp of WhatsApp calling skype is only used for professional stuff.Facebook messenger is also providing video and audio calling.No doubt there is a massive competition in social media apps.As an owner of cheapest essays USA. I use Skype to call internationally all over the world with client and WhatsApp for local call use.Indeed social media is playing a vital role as a change in technologies.

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  6. Sheikh Jabir

    As a member of CV writing services in Dubai I always appreciate a good work from my team members who are working really hard to achieve the given target but now it is easier because Social Media plays an important role to grow your network with some easy steps and also good to see you give us some exceptional tips to grow our work.

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