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UPDATE : The issue has now been fixed. You should get your state restored on Developer Portal by visiting the ‘Register’ tab. In case you still see the link to ‘Register’ , enter the details and submit. You will get your access back with all your data intact.

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If you are seeing the following messages when accessing the Developer Portal, please perform the below mentioned corrective steps to restore access to the application.

Case 1:

PLEASE DO NOT CLICK ON REGISTER YET!

Step 1:

Go to list of Subscribed Java Applications on your Trial account (https://account.hanatrial.ondemand.com/cockpit#/acc/<account>/subscriptions)

Step 2:

Click on devportal and go to Roles

 

Step 3:

For each of the below roles, Assign your user ID. (HINT: You can determine your user ID by removing the suffix ‘trial’ from your subscription account name.)

AuthGroup.API.Admin

AuthGroup.ContentAuthor

Step 4:

Log out from the Dev Portal application

 

Step 5:

Login back and Click on Register. Enter details and Submit.

 

Step 6:

Log out and Login again to access the Developer Portal.

 

 

 

Case 2:

 

 

Step 1:

Go to list of Subscribed Java Applications on your Trial account (https://account.hanatrial.ondemand.com/cockpit#/acc/<account>/subscriptions)

Step 2:

Click on devportal and go to Roles

Step 3:

For each of the below roles, Assign your user ID. (HINT: You can determine your user ID by removing the suffix ‘trial’ from your subscription account name.)

AuthGroup.API.Admin

AuthGroup.ContentAuthor

AuthGroup.API.ApplicationDeveloper

 

Step 4:

Log out from the application

 

Step 5:

Login back to access the application

 

We are working on correcting the problem and provide an update as soon as it is done! Thank you for understanding.

 

 

 

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