Smart Cities: Digital Engagement of Citizens and Municipal Utilities
The buzz: “From alternative fuels to electric vehicles, smart cities depend on smarter movement of people and goods.” (www.bv.com Black & Veatch 2017 Smart City / Smart Utility Report)
Ah, smart cities! What makes them tick?
Many innovative scenarios of digital transformation are utilities-based municipal waste and environmental services such as electric mobility, smart grids, and smart bins companies.
But many cities are still challenged to turn potential into practice.
Five pillars must be considered: citizen experience omni-channel; harness assets and Internet of Things; smarter and engaged workforces; accelerate growth innovation; re-platform core business processes.
Listen to the experts discuss the digital engagement of citizens and municipal utilities – link