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Welcome to SAP TechEd 2017. It’s been an exciting year packed with lots of innovations. This year has special significance for me, as product manager for BPM and SAP mentor, as my team debuts 2 new key PaaS offerings for SAP Cloud Platform

SAP Cloud Platform Workflow – allows partners and customers to build, run and manage workflows, from simple approvals to end-to-end processes that span across different organizations and applications. It comes with web-based tools for workflow modeling, APIs for consumption in your custom application, a Fiori-based applications for workflow monitoring and My Inbox for managing your tasks. Now customize your schedule for SAP TechEd accordingly to be able to customize your workflow, here are some recommendations to you.

To get a basic understanding, I highly recommend these two lectures, where you get the bigger picture (CPL110) and also some more specifics on the workflow service (CPL111) and after that, enjoy a preview of the upcoming features in the roadmap session (CPL808) led by our CPO for both SAP BPM and SAP Cloud Platform Workflow, Christian Loos. Christian works closely with the product management teams for the SAP Cloud LoB apps to ensure that together we can provide seamless extensions. One real world example you’ll see and develop at TechEd is extending the SAP Success Factors new hire onboarding process to order IT equipment, book travel for new hire training, etc. to ensure the new hire hits the ground running:

Of course, just to see the new service and listen to our product owners is not enough for you. You need the full experience, so please be invited to our hands-on sessions. Create your own workflow (CPL163) based on the example mentioned above or even go one step further and use SAP Cloud Platform Workflow together with other services (CPL264 & CPL265 – you will love it):

Probably you want to access the service from a different angle, so then our CodeJam and CodeReview sessions are best suited for you:

 

 

SAP Cloud Platform Business Rules – is a technology service that translates business decision logic into a natural language that is configurable directly by line of business key users, knowledge experts without IT or developer intervention. It provides solution architects and developers web based tools to model, author and simulate business rules independent of the backend system. Again, let me highlight some of the related sessions you should definitely attend at SAP TechEd.

Let’s start with an overview lecture, okay, it’s not only a “typical” overview session. In CPL112 you will see the power of business rules in general and how this technology will lift your processes & workflows, IoT scenarios and much more to a higher level. Get the complete picture in CPL210:

Once you are done here, please ensure you also “touch” the business rules and create in just 2h your first business rules in the hands-on session:

Interested in more? Yes, you are, so please be invited to CodeJam and especially to our networking sessions and get into a dialogue with our experts on the rules topic:

We have seen several rules engines at SAP developed by different teams over the years, but now BRFplus, BRM, HRF, and the new SAP Cloud Platform Business Rules have been consolidated within our organization led by CPO Ramana Mohanbabu. Check out his sessions above and blogs to get the most out of business rules, understand the use cases, and share his vision to integrate/aggregate the different rule technologies in SAP with a common meta-model.

 

These new services represent the culmination of years of know-how, R&D, digital transformation strategy, input and validation from our customers and partners engagements, and a cloud first strategy embracing the principles of multi-tenancy, RESTful services, and naturally SAP Fiori UX.

This SAP Cloud Platform offering will certainly be front and center at TechEd, but understanding the bigger picture gives insight into our development efforts and how you will reap the dividends.

Process Execution

SAP Business Workflow (BWF) has a strong stalwart community following.  The latest S/4 innovations has kicked off a resurgence of interest in BWF. Check out what all the buzz is about by attending

S4H228 – Optimize Your Workflows with Responsibility Management in SAP S/4HANA

Process Extensions

First a brief bit of history, we started our journey with SAP Business Process Management (BPM) as a standards based way to extend your SAP applications using a model driven approach. We subsequently adopted Business Rules Management (BRM) to bring even more flexibility and agility to your processes via decision gateways. We extended this offering to include Process Integration (PI) – a high performance enterprise services bus that comes with prebuilt A2A and B2B adapters. These 3 products were combined on a single Java stack with common Eclipse-based developer tooling to give rise to the on-premise SAP Process Orchestration (PO) solution which has over 10K customers. Take a look at CPL809 – Road Map for SAP Process Orchestration for the latest and upcoming innovations.

 

Process Optimization

One of the challenges, you will face with Suite processes and process extensions connecting SAP and non-SAP applications is visibility into the execution of the end-to-end process and determining if the processes are adhering to your SLAs. What do you do when something goes wrong? Do you find out when it’s too late to take any action? Additionally, how do you know if your processes are running at peak performance? Are bottlenecks and rework activities slowing you down and driving up costs? Do you have transparency into your processes? Welcome to the world process analytics. We have 2 complimentary powered by HANA offerings to help you get the most out of your processes –  SAP Operational Process Intelligence and SAP Process Mining by Celonis.  Be sure to check out ANA119 – Drive Your Digital Business Transformation with Process Excellence for process optimization.

 

Ok, we covered a lot of ground here but I want stress that the User Experience is paramount. Our approach transcends the underlying workflow technology whether it be S/4 HANA BWF, BPM, or SAP Cloud Platform Workflow. End users get a consistent state of the art UX with Fiori UIs and My Inbox for all their work items resulting in higher user productivity.

Our management team had the foresight to see how combining and corralling these technologies with common development goals and the right experts will drive a synergy that amplifies the development effort. We have BWF experts, Ralf Goetzinger and Alan Rickayzen driving the S/4 HANA BWF and S/4 extensions working closely with BPM expert Christian Loos.

SAP workflow solutions have standardized / harmonized to use the Fiori based My Inbox. Be sure to attend Veneta Koleva’s session DX263 – My Inbox: Integrate All Workflows into a Single Inbox with SAP Fiori. I would also highly recommend NET52249 – Workflow Solutions from SAP – When to Use What – Networking  the session title speaks for itself.

See you there!

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