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This SAP Community call was held today.  You can watch the replay here

If you have more questions after reviewing/watching feel free to register for the ASUG webcast on this topic – register here.

Source: SAP

New site: https://www.sap.com/about/customer-involvement/user-groups.html

Source: SAP

Kuhan Milroy, SAP, covered agenda

Source: SAP

Idea Place started in 2010

Always had 2 separate sites

Now joining with customer influence, SAP’s own technology

Source: SAP

SAP: “opportunities to engage with development”

Source: SAP

50 active idea place – whether migrating or not

Source: SAP

Migrating September 18, over a weekend

Unless in one of the three statuses

Comments and votes will be migrated

Source: SAP

Source: SAP

Source: SAP

Fixed time project, with 4 phases

Source: SAP

Go through user groups for a proven community

Source: SAP

Idea is not an improvement request

Ariba piloted on the new platform

Source: SAP

Kuhan reviewed the above

Source: SAP

Changes, a “higher bar” – every idea needs to be looked at

Source: SAP

Ideas over a minimum count are reviewed

Kuhan gave a demo, I recommend watching the recording when available.

The number of the idea is part of the URL

Similar ideas are posted when entering:

Source: SAP

Kuhan reviewed common questions

Source: SAP

SAP/Andreas – want to make sure ideas are actively reviewed

Question and Answer

Q: Idea Place was open to everyone. Will the Customer Influence platform or program be open to all including employees, partners, independent consultants?

A: yes, most opportunities are open to all customers and partners, this is a core principle for both IdeaPlace and Customer Influence site

Q: concerns about SAP Lumira, a 2.0 product that went GA a few weeks ago, is not migrating – https://ideas.sap.com/SAPLumira – “mature and stable state”? Really?

A: The Lumira team just sent me a mail today saying that, ‘mature and stable’ is incorrect and they want to change the messaging. The session will pause while they focus on working on the ideas they have. I will be removing the ‘mature and stable state’ language shortly.

Q: Customer Connection does not usually have as many participants as, say, Ideas for SCN
A: For a Customer Connection Focus Topic, they are product or possibly even more narrow.

Q: Access for partners?
A: Partners have still access to most sessions. Similarly to IdeaPlace, some sessions are reserved to Customers only, but most sessions will accept Improvement requests and votes from Customers and Partners

Q: my idea has been “acknowledged” for over 12 months – and has 54 votes https://ideas.sap.com/D35883 – so it’s stuck

A: will have more reporting in the future

Q: Who is the Product Manager for the SAP Community?
A: Jerry Janda and team head up the SAP Community area.  Oliver Kohl is product owner on IT side

Comments:
Jelena Perfiljeva:
IMHO this process for creation of focus topic is unnecessarily convoluted… To see what I’m talking about take a look at this old post and search for the comment by Cueneyt Cam: https://archive.sap.com/discussions/thread/3689775

 

Join Jelena, Chris Kernaghan, SAP’s Ric Rogers for the next SAP Community Call: Surviving SAP TechEd Las Vegas Seamlessly

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