This SAP Community call was held today. You can watch the replay here
If you have more questions after reviewing/watching feel free to register for the ASUG webcast on this topic - register here.
Source: SAP
New site: https://www.sap.com/about/customer-involvement/user-groups.html
Source: SAP
Kuhan Milroy, SAP, covered agenda
Source: SAP
Idea Place started in 2010
Always had 2 separate sites
Now joining with customer influence, SAP's own technology
Source: SAP
SAP: "opportunities to engage with development"
Source: SAP
50 active idea place - whether migrating or not
Source: SAP
Migrating September 18, over a weekend
Unless in one of the three statuses
Comments and votes will be migrated
Source: SAP
Source: SAP
Source: SAP
Fixed time project, with 4 phases
Source: SAP
Go through user groups for a proven community
Source: SAP
Idea is not an improvement request
Ariba piloted on the new platform
Source: SAP
Kuhan reviewed the above
Source: SAP
Changes, a "higher bar" - every idea needs to be looked at
Source: SAP
Ideas over a minimum count are reviewed
Kuhan gave a demo, I recommend watching the recording when available.
The number of the idea is part of the URL
Similar ideas are posted when entering:
Source: SAP
Kuhan reviewed common questions
Source: SAP
SAP/Andreas - want to make sure ideas are actively reviewed
Q: Idea Place was open to everyone. Will the Customer Influence platform or program be open to all including employees, partners, independent consultants?
A: yes, most opportunities are open to all customers and partners, this is a core principle for both IdeaPlace and Customer Influence site
Q: concerns about SAP Lumira, a 2.0 product that went GA a few weeks ago, is not migrating - https://ideas.sap.com/SAPLumira - "mature and stable state"? Really?
A: The Lumira team just sent me a mail today saying that, 'mature and stable' is incorrect and they want to change the messaging. The session will pause while they focus on working on the ideas they have. I will be removing the 'mature and stable state' language shortly.
Q: Customer Connection does not usually have as many participants as, say, Ideas for SCN
A: For a Customer Connection Focus Topic, they are product or possibly even more narrow.
Q: Access for partners?
A: Partners have still access to most sessions. Similarly to IdeaPlace, some sessions are reserved to Customers only, but most sessions will accept Improvement requests and votes from Customers and Partners
Q: my idea has been "acknowledged" for over 12 months - and has 54 votes https://ideas.sap.com/D35883 - so it's stuck
A: will have more reporting in the future
Q: Who is the Product Manager for the SAP Community?
A: Jerry Janda and team head up the SAP Community area. Oliver Kohl is product owner on IT side
Comments:
Jelena Perfiljeva:
IMHO this process for creation of focus topic is unnecessarily convoluted... To see what I'm talking about take a look at this old post and search for the comment by Cueneyt Cam: https://archive.sap.com/discussions/thread/3689775
Join Jelena, Chris Kernaghan, SAP's Ric Rogers for the next SAP Community Call: Surviving SAP TechEd Las Vegas Seamlessly
If you have more questions after reviewing/watching feel free to register for the ASUG webcast on this topic - register here.
Source: SAP
New site: https://www.sap.com/about/customer-involvement/user-groups.html
Source: SAP
Kuhan Milroy, SAP, covered agenda
Source: SAP
Idea Place started in 2010
Always had 2 separate sites
Now joining with customer influence, SAP's own technology
Source: SAP
SAP: "opportunities to engage with development"
Source: SAP
50 active idea place - whether migrating or not
Source: SAP
Migrating September 18, over a weekend
Unless in one of the three statuses
Comments and votes will be migrated
Source: SAP
Source: SAP
Source: SAP
Fixed time project, with 4 phases
Source: SAP
Go through user groups for a proven community
Source: SAP
Idea is not an improvement request
Ariba piloted on the new platform
Source: SAP
Kuhan reviewed the above
Source: SAP
Changes, a "higher bar" - every idea needs to be looked at
Source: SAP
Ideas over a minimum count are reviewed
Kuhan gave a demo, I recommend watching the recording when available.
The number of the idea is part of the URL
Similar ideas are posted when entering:
Source: SAP
Kuhan reviewed common questions
Source: SAP
SAP/Andreas - want to make sure ideas are actively reviewed
Question and Answer
Q: Idea Place was open to everyone. Will the Customer Influence platform or program be open to all including employees, partners, independent consultants?
A: yes, most opportunities are open to all customers and partners, this is a core principle for both IdeaPlace and Customer Influence site
Q: concerns about SAP Lumira, a 2.0 product that went GA a few weeks ago, is not migrating - https://ideas.sap.com/SAPLumira - "mature and stable state"? Really?
A: The Lumira team just sent me a mail today saying that, 'mature and stable' is incorrect and they want to change the messaging. The session will pause while they focus on working on the ideas they have. I will be removing the 'mature and stable state' language shortly.
Q: Customer Connection does not usually have as many participants as, say, Ideas for SCN
A: For a Customer Connection Focus Topic, they are product or possibly even more narrow.
Q: Access for partners?
A: Partners have still access to most sessions. Similarly to IdeaPlace, some sessions are reserved to Customers only, but most sessions will accept Improvement requests and votes from Customers and Partners
Q: my idea has been "acknowledged" for over 12 months - and has 54 votes https://ideas.sap.com/D35883 - so it's stuck
A: will have more reporting in the future
Q: Who is the Product Manager for the SAP Community?
A: Jerry Janda and team head up the SAP Community area. Oliver Kohl is product owner on IT side
Comments:
Jelena Perfiljeva:
IMHO this process for creation of focus topic is unnecessarily convoluted... To see what I'm talking about take a look at this old post and search for the comment by Cueneyt Cam: https://archive.sap.com/discussions/thread/3689775
Join Jelena, Chris Kernaghan, SAP's Ric Rogers for the next SAP Community Call: Surviving SAP TechEd Las Vegas Seamlessly
- SAP Managed Tags:
