This SAP Community call was held today. You can watch the replay here
If you have more questions after reviewing/watching feel free to register for the ASUG webcast on this topic – register here.
New site: https://www.sap.com/about/customer-involvement/user-groups.html
Kuhan Milroy, SAP, covered agenda
Idea Place started in 2010
Always had 2 separate sites
Now joining with customer influence, SAP’s own technology
SAP: “opportunities to engage with development”
50 active idea place – whether migrating or not
Migrating September 18, over a weekend
Unless in one of the three statuses
Comments and votes will be migrated
Fixed time project, with 4 phases
Go through user groups for a proven community
Idea is not an improvement request
Ariba piloted on the new platform
Kuhan reviewed the above
Changes, a “higher bar” – every idea needs to be looked at
Ideas over a minimum count are reviewed
Kuhan gave a demo, I recommend watching the recording when available.
The number of the idea is part of the URL
Similar ideas are posted when entering:
Kuhan reviewed common questions
SAP/Andreas – want to make sure ideas are actively reviewed
Question and Answer
Q: Idea Place was open to everyone. Will the Customer Influence platform or program be open to all including employees, partners, independent consultants?
A: yes, most opportunities are open to all customers and partners, this is a core principle for both IdeaPlace and Customer Influence site
Q: concerns about SAP Lumira, a 2.0 product that went GA a few weeks ago, is not migrating – https://ideas.sap.com/SAPLumira – “mature and stable state”? Really?
A: The Lumira team just sent me a mail today saying that, ‘mature and stable’ is incorrect and they want to change the messaging. The session will pause while they focus on working on the ideas they have. I will be removing the ‘mature and stable state’ language shortly.
Q: Customer Connection does not usually have as many participants as, say, Ideas for SCN
A: For a Customer Connection Focus Topic, they are product or possibly even more narrow.
Q: Access for partners?
A: Partners have still access to most sessions. Similarly to IdeaPlace, some sessions are reserved to Customers only, but most sessions will accept Improvement requests and votes from Customers and Partners
Q: my idea has been “acknowledged” for over 12 months – and has 54 votes https://ideas.sap.com/D35883 – so it’s stuck
A: will have more reporting in the future
Q: Who is the Product Manager for the SAP Community?
A: Jerry Janda and team head up the SAP Community area. Oliver Kohl is product owner on IT side
IMHO this process for creation of focus topic is unnecessarily convoluted… To see what I’m talking about take a look at this old post and search for the comment by Cueneyt Cam: https://archive.sap.com/discussions/thread/3689775
Join Jelena, Chris Kernaghan, SAP’s Ric Rogers for the next SAP Community Call: Surviving SAP TechEd Las Vegas Seamlessly