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As we know BI license are version specific , old license logically should become invalid after version Upgrade.

 

Issue 

I had upgarded BI system from BI version 4.1 to version 4.2 .

Then after Upgrade when I logged into CMC to install new BI license wrt BI version 4.2 there the issue surfaced.

  1. Found the existing BI licence(s) became invalid.
  2. Also while trying to apply new license of BI 4.2 , system was throwing error and license was not installed.

 

Investigating further found many of the services were DISABLED , even ADAPTIVE PROCESSING SERVER was stopped after Upgrade.

After deleting old license , CMC/system was no more available . This is the situation when you might get paniced .

 

Solution

I had followed below SAP notes further .

2276413 – Deleting license key from SAP BusinessObjects Business Intelligence Platform

After deleting old license , CMC/system was no more available . This is the situation when you might get paniced .

Do not worry , solution to this is given below .

P.S. Until you delete old licenses , new license cannot be installed.

  1. 2281830 – How to add license key from command line

Somehow I was unable to add license key from command line .

 

I then took server restart and then started ADAPTIVE PROCESSING SERVER forecully from SIA (which was stopped previously) .

ADAPTIVE PROCESSING SERVER then started , although running with error .

 

CMC page then finally opened . Then applied BI version 4.2 license key from CMC after registering from SMP .

 

Hope this blog helps you and your issue gets resolved with the solution provided . Thanks

 

Regards

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