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Author's profile photo Sajib Biswas

Logical Deletion of GRC Workflow Instance

What is Logical Deletion?


Logical Deletion of a workflow instance (hence called “workflow”) means canceling the workflow. When logically deleted, the workitems are removed from the approvers’ work inbox. Please note, a logically deleted workflow cannot be reversed or restarted. However, all the information of the logically deleted workflow will remain in the workflow log/ NWBC Audit Log to start a new workflow instance with the same workflow request information. When logically deleted, the workflow does not get removed from the system, but only set to ‘Canceled’ or ‘Logically Deleted’ status.


Reason for Logical Deletion:

GRC workflow went into error status (cannot be restarted) and need to be removed from the approver’s inbox. NWBC ‘Cancel Instance’ as well as program GRFNMW_MANUAL_INSTANCE_CANCEL failed to cancel the workflow instance.



How to Perform Logical deletion:

1) Find the workflow ID from tcode GRFNMW_DBGMONITOR_WD


2) Enter tcode SWIA, enter the latest Dialog Step ID, execute.


3) Click on workflow log.


4) Click on the top line item.


5) A new screen will appear, click on ‘Technical work item display’


6) May need to click on Edit -> Change on the next screen to see the Admin services


7) Execute ‘Logically Delete’


8) Confirm deletion


9) Check the workflow log


Logical Deletion will remove the work item from the approver’s work inbox.


10) Now you should be able to abort the MSMP instance from NWBC




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      Author's profile photo Alessandro Banzer
      Alessandro Banzer


      if the instance cancel program does not work, that's mostly because the instance is locked by another user or WF-BATCH. To release the lock, use transaction SM12 and delete the lock object. Once released, you can cancel the workflow instance with the program.

      Regards, Alessandro

      Author's profile photo Giridharan Dhamodharan
      Giridharan Dhamodharan

      Thanks a lot Alessandro.

      It really helped rather than following the SWIA steps.