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Introducing the new SAP Product Support “SAP SuccessFactors” WhatsApp Broadcast List is now available for SAP customers.  SAP customers can get the latest and most relevant SAP SuccessFactors updates.  We currently offer  the following 5 categories to choose from.

  • Sap SuccessFactors Employee Central
  • SAP SuccessFactors Learning
  • SAP SuccessFactors Performance & Goals
  • SAP SuccessFactors Recruiting
  • SAP SuccessFactors Platform

Here are the instructions to subscribe and choose the categories that apply to their needs:

  1. From your mobile device, download WhatsApp and click here to access to the Product Support “SAP SuccessFactors” broadcast list subscribe link. Make sure to have WhatsApp downloaded to your device.
  2. After clicking on the subscribe URL, you will see below widget. Click on the WhatsApp box in the widget as shown here.

3. Now you will be prompted to create a new contact.

Click on the contact number to go to the next step and create a new contact for WhatsApp.


*NOTE: The actual phone # will vary. Don’t use the phone number to subscribe. Always use the link in step one to add to your contact list.

  1. Now you can “Add to Contacts” list.


  1. A message with a link will be sent to you. Click on the link to select the categories you’re interested in to receive updates.

6. You can always access the categories through the link above to update and change your category selections. You’re now successfully setup and ready to receive updates from SAP Product Support “SAP SuccessFactors”.

Please note: Product Support doesn’t respond to questions on this broadcast list. Please use other SAP Support chat tools for general questions like CIC Chat or Expert Chat for assistance.



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